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Richfield and Golden Valley, Minnesota

Headway Emotional Health Services is a not for profit community mental health and social services organization, which has a rich history of serving children and families in the Minneapolis/St. Paul Metropolitan Area for over 40 years. In 1970, the two organizations that now make up Headway were started. One, known as Storefront Youth Action, was located in a storefront over a hardware store in Richfield providing drop-in youth services. The other organization began as a Hennepin County-supported Community Mental Health Center focusing services on elementary students struggling in school, and adults with serious and persistent mental illness in the western suburbs of Minneapolis. The two organizations merged in 2000. The merger brought together an organization with a rich history of providing social services for children and youth and an organization focused on clinical services to a variety of populations and diagnosis. Combining the organizations created a uniquely balanced set of services that complement each other to meet the needs of clients. Headway has grown into a $7.3 million dollar organization that offers services covering education, intervention, and treatment.  We are proud of our ongoing commitment to being needs-driven versus program-driven.  When a need is identified within the communities that we serve, we work to determine if we can be a partner in developing services to help meet that need. Headway is now a true model of community collaboration providing a full range of mental health services including testing and assessments, outpatient therapy, day treatment services, case management, diversion services, DBT, psychiatric and medication management, divorce education, and in-school therapy in multiple counties throughout the metropolitan area. Our diverse team of more than 100 therapists, psychiatrist, case workers, and medical and administrative staff bring a broad set of skills and licensure which allows us to work with a wide range of ages as well as cultural backgrounds. Headway serves over 13,000 clients a year under the following mission statement: “Headway Emotional Health Services transforms lives by providing hope, healing and empowerment through treatment, intervention and education.”

The organizational structure consists of a Management Team, which includes the Directors of Operations and Client Services; Managers of Client Services, Clinical Services and Professional Development; and Quality, Process and Improvement.  The clinical services are managed by a team of program supervisors. Headway is a State Certified Rule 29 and Rule 47 Clinic, State Certified Children’s Therapeutic Support and Services provider and a State Certified Dialectical Behavioral Therapy Clinic.  Rule 29 establishes standards for community mental health centers and clinics in Minnesota, while Rule 47 is the state rule that governs Minnesota health care programs reimbursement for outpatient mental health services. Headway’s clinical staff is credentialed by all major third party payers in the State of Minnesota and over 85% of the annual revenue is derived from fee for service billing.  Headway offers a sliding scale for those that have economic barriers to payment for services and Headway houses its own billing department.

Headway serves clients in an array of locations including:

  • Two outpatient mental health clinics

  • Two treatment programs

  • 36 public schools

  • Clients’ homes

Services that are provided include:

  • Individual, group, couple and family therapies

  • Psychosexual and psychological assessments

  • School-based  adolescent day treatment

  •  Children’s therapeutic case management services

  •  Primary intensive juvenile sex offender treatment

  •  Pre-charge juvenile diversion screenings and assessment

  •  Truancy case management

  •  Divorce education

  •  Dual diagnoses mental health treatment

  •  In-home treatment for first-time at-risk mothers

  •  Elementary, middle, and high school co-located school mental health services

  •  Teen pregnancy prevention treatment

As an agency, we train students from different backgrounds and at different levels in their educational and professional development. We also provide supervision that matches the student’s personal, educational and professional readiness for practice. We have provided training experiences for students needing the professional exposure for undergraduate training through those completing pre-doctoral internship requirements and post-graduate licensing requirements. We accept psychologists, counselors, social workers and marriage and family therapy students for practicum and internship training.


Name Degree Location and Position

Jeff Mills PsyD Training Director, Richfield Outpatient Therapist

Hal Pickett PsyD Director, Client Services (Chief Psychologist)

Macarena Corral PsyD Richfield Supervisor

Nicole Slavik PsyD Richfield and Co-Located Outpatient Therapist and Supervisor

Debbie Serber PsyD Golden Valley Outpatient Therapist

Kathryn Isham PsyD Richfield Outpatient Therapist

Faith Lindsey PsyD School Based Therapist


Headway Emotional Health Services subscribes to a practitioner-scholar model of training. Interns are placed into the scope of best-practice and research-informed methods of therapeutic practice. Education and training at Headway is viewed as a continuous and interactive process. Staff members provide didactic presentations, facilitate case presentations, assume mentorship and supervision roles, co-lead therapy groups or family sessions, and oversee the general growth and development of the interns. In addition, when interns begin at Headway, they are provided with close supervision and observation by their clinical supervisors. Throughout their training, interns are aided in developing specific therapeutic and assessment skills as well as the ability to synthesize and conceptualize information provided by clients, critical thinking, and finally moving towards clinical independence. Additionally, Headway views the internship year as a developmental sequence that fosters a scaffolding approach, meaning as the pre-doctoral interns continue to progress in their skill set, they will continue increasing their complexity of cases and productivity.

At Headway, we believe that the internship is a time for students to develop basic professional skills, and to begin to establish a professional identity. The pre-doctoral internship year provides an opportunity for interns to work on developing competencies within the following core training goals:
1. Professional Conduct, Ethics, and Legal Issues

Ethical considerations and legal matters are a continuous aspect of clinical training at Headway. During new staff orientation, interns receive training on HIPAA and privacy rights, mandated reporting, and other ethical issues that are applicable to their practice. They will also be asked to review the Headway training manual for guidelines on professional conduct. In supervision and consultation, interns will have a chance to learn about state guidelines for professional practice as well as laws applicable to current client issues. Interns also receive training on these matters in didactics and all staff meetings.

2. Individual and Cultural Diversity

Developing multicultural sensitivity and competence is a top priority at Headway. Interns receive training in providing culturally competent treatment to populations with varying backgrounds by ethnicity, nationality, language, socioeconomic status, sexual orientation, and presenting problems. Multicultural issues arise in consultation and supervision regularly and are also often a topic of didactic trainings and agency all-staff meetings. It is also our goal to help interns enhance their own cultural awareness to improve their ability to work effectively with diverse clients and colleagues.

3. Psychological Diagnosis and Assessment

Interns conduct both diagnostic assessments and complete psychological evaluations at Headway. For every client, interns conduct two intake sessions to complete diagnostic assessments based on state and professional guidelines. Data gathered from the diagnostic assessment process is reviewed in supervision and/or case consultation in order to determine a mental health diagnosis and initial treatment objectives. Headway also receives frequent internal and external referrals for psychological evaluations. Interns are supervised in the administration, scoring, and interpretation of results of a range of psychological tests, including intelligence, adaptive, personality, and projective tests. Interns are then supervised in integrating testing results with collateral information, background information, and behavioral observations to generate diagnostic impressions and treatment recommendations. They are also supervised in providing test feedback to clients and their families, as well as other referral sources such as mental health professionals, courts, child protection, school staff, and other agencies. If interested, interns are also provided with the opportunity to complete psychosexual evaluations and sexual behavior assessments.

4. Psychotherapeutic Intervention

Interns are provided clinical training with individual, group, and couples/family therapy. Interns receive training in both long-term and short-term therapy as well as crisis intervention. Interns are supervised in maintaining a stable therapeutic relationship and utilizing a range of theoretical approaches, based on client need, including cognitive-behavioral, psychodynamic, family systems, and play therapy. Based on interest, interns are also introduced to specific evidence based interventions such as Trauma Focused-CBT and Dialectical Behavioral Therapy. Our primarily goal at Headway is to prepare interns for generalist positions so that they are equipped for diverse employment positions. However, if interns request to specialize in a specific area we will support growth and development in the area of their choosing. We encourage a balance between exploring new areas of practice and further developing current areas of expertise and interest.

5. Integration of Practice and Theory

Interns are encouraged to develop competence in assessment and intervention skills supported by scientific research. Through training and consultation, we attempt to demonstrate the value of remaining current in the empirical, theoretical, and scientific knowledge relevant to working in a non-profit setting. Interns are encouraged to research information relevant to their clinical practice as needed throughout their internship. They are also provided with time to complete their research projects for completion of their doctoral degrees.

6. Consultation & Education Skills

Interns participate in consultation meetings with the multidisciplinary team in their site for a minimum of four hours per month. Interns are expected to regularly present cases during case consultation, receive feedback, and provide feedback to other professionals. Interns are also provided with experiences in consulting with other professionals including psychiatrists, physicians, county workers, lawyers, teachers, and other school professionals. Interns at times have to facilitate collaborative meetings with mental health case managers and county workers to review treatment progress and provide recommendations based on their work with clients. Finally, interns are required to prepare one training session based on their topic of choice for students and/or staff in order to develop skills in the organization and presentation of material in a professional setting.


The pre-doctoral psychology internship program at Headway Emotional Health Services is dedicated to maintaining the principles for training and practice set forth by the American Psychological Association (APA). For the 2016-2017 academic year we will have 2 pre-doctoral psychology internship positions available. The internship is a full-time, 40 hours per week position, for one year beginning in early September for a total of 2000 hours. Interns are asked to provide approximately 20 hours of direct client contact per week. A stipend of $24,000 per year is provided, along with time off for state holidays and for training outside of the agency.



Headway provides therapeutic services across the human lifespan to children, adolescents, families, couples, adults and seniors from a perspective of evidence-based practice, but also awareness that each client is unique. Headway provides over 37,000 therapy visits annually to an array of cultures (5.4% Asian, 6.9% African American, 1.0% Native American, 4.6% Latino and 80% Caucasian). We provide services to clients across the spectrum of mental health severity from ADHD to SPMI. We see clients struggling with everything from parenting issues, divorce, a troubled marriage, a difficult teen, domestic violence, serious and persistent mental illness, or drug abuse. For children and adolescents, Headway offers many outpatient, in-school and other comprehensive options for youth experiencing difficulties in their family life and at school. Services include Day Treatment, play therapy, testing and assessment, sexual abuse treatment, and DBT. We also offer case management services. Our services, programs and education for adults run the gamut from outpatient therapy to medication management, sexual abuse treatment, DBT, men's anger management to domestic violence counseling. Finally, we also provide divorce education, parenting seminars and outpatient therapy for couples and families needing support when experiencing troubled times or family transitions.

Interns at Headway provide a broad range of psychological interventions within the context of two of our outpatient clinics during their internship year. Individual psychotherapy is the primary treatment intervention. Interns also have the opportunity to co-lead psychotherapy groups during the year and they are strongly encouraged to develop and implement a therapeutic program or group of their own design. Opportunities for couples work and/or family therapy are also provided.

The breadth of psychological assessment at Headway covers the lifespan and adheres to evidence-based practices and community standards. Interns have the opportunity to observe and participate in cognitive testing, achievement testing and objective and projective personality testing. Headway sees a large array of clients in many different arenas from child protection to juvenile justice and from the delivery room to the nursing home. We use many self-report assessments and screeners for assessing normal development, psychological functioning, chemical health and behavioral regulation. Our goals in psychological testing are to provide a thorough picture of a client’s present functioning that supports or clarifies the assessment and helps guide the appropriate treatment recommendations and plans for each individual client. We do not use a specific battery approach but rely on the expertise of our clinicians to choose the most appropriate assessment tool to provide the most pertinent information for the best outcome for the client. Our staff has the capability to provide testing for children, adolescents, adults, families and seniors. We also have staff that is trained in assessment and testing in the 0-5 range for appropriate development in social, psychological and cognitive functioning.

Interns provide a broad range of psychological assessment services at Headway. Psychological assessments include clarification of the referral question, collection of relevant background information, interpretation of a wide range of assessment tools, the formulation of diagnostic impressions, and suitable treatment recommendations. Interns are closely supervised throughout each stage of the assessment process. In addition to completing required screening tools for all individual clients, interns are expected to complete at least 12 psychological assessment batteries during the internship year.
Supervision and Consultation

Interns will receive a minimum of two hours of regularly scheduled, individualized supervision each week by a doctoral-level psychologists licensed by the Minnesota Board of Psychology. Each intern will be assigned to two clinical supervisors who will share supervisory duties in the areas of intervention and assessment respectfully. Interns will also be required to attend eight hours of group supervision/consultation/didactic presentations per month for ongoing support and education in how to best serve clients. Consultation groups are multidisciplinary teams that meet four hours a month to consult on cases based on Rule 29 and 47 regulations.

Training and Education

Since 2007, staff at Headway Emotional Health Services has received high quality didactic presentations for continuing education credits. Staff members and interns are required to attend bi-yearly All Staff Meetings where the entire agency gets together for staff connection, an update on the status of the agency from the CEO, and a wide range of didactic trainings. The location of the all staff meetings varies depending on availability. Each presentation at the all staff meetings are two hours in length. In addition, staff members and interns have the opportunity to attend half day trainings throughout the year. All trainings are free of charge and provide continuing education credits. These half day trainings are three hours in length and occur at Headway’s Richfield Outpatient Mental Health Clinic. Presenters for all trainings are either Headway employees or members of the community with expertise and the subject they are presenting.


Interns receive ongoing evaluation of their performance in weekly supervision. In addition to the evaluations required by their doctoral program, interns will be formally evaluated in writing by their supervisor three times per year. The evaluation form measures interns’ progress meeting the overarching goals of Headway’s Internship program as described above. At the end of the internship, interns will also be asked to evaluate, in writing, their supervisor and training experience.

Dissertation Completion

While time can be made available to complete dissertation requirements, such activities cannot detract from primary training goals and direct client contact. Interns can discuss time for dissertation completion with their clinical supervisor.


Each academic year, there will be two pre-doctoral psychology internship positions available. The positions are open to students enrolled in doctoral programs in clinical and counseling psychology. Preference is given to applicants from APA-approved programs in clinical and counseling psychology. Minority students are especially encouraged to apply. Interns are required to have completed all formal coursework and practicum training prior to the beginning of internship. Completion of doctoral dissertation is not required.

All applicants to our internship training program are required to complete the online Headway application, which includes submission of a cover letter and resume. After review of the basic information provided, the Training Director will request further information including copies of writing samples, letters of recommendation, and AAPI Essays. Interviews are then offered on site or through Skype in instances in which prospective interns are unable to attend an in-person interview. No phone interviews will be offered. Selection of interns is made primarily on the basis of demonstrated competence as described in their application materials. Beyond this, interview information is considered strongly in determining the goodness of fit of the applicant with the program. Given our breath of services provided for clients, we do not require students to have a specific population of interest or skill level.
We are members of APPIC and therefore will use the standardized APPIC Application for Psychology Internship (AAPI) form. Applications are due December 15th. Please include a sample assessment report.

If you have any further questions about our internship program or the application process, please contact:

Jeff Mills, PsyD, LP

Training Director

Headway Emotional Health Services

6425 Nicollet Avenue South

Richfield, MN 55423
Phone: 612-798-8187 (direct line) or 612-861-1675 (front desk)

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