Los Angeles Network for Enhanced Services (lanes) Business Plan

a.Overview 1

b.Goals and Objectives 1

c.Benefits 2

d.Principles 2

e.Governance 3

1.Products and Capabilities 4

2.Services 6

LANES Market Overview 7

1.Target Market 7

2.Provider Market 7

3.Payer Market 8

4.Marketing and Communications Plan 10

Organization and Operations 14

1.Staffing and Resourcing 14

2.LANES Retained Roles and Responsibilities 14

3.Vendor Roles and Responsibilities 16

4.Advisory Committees 17

Funding, Costs, and Sustainability 18

1.Funding 18

2.Costs 19

3.Five Year Financial Summary 20

1.Financial 22

2.Organizational and Operational 22

3.Legal 23

4.Competitive 23

Appendix 24

1.Hospital Market 24

2.Clinic Market 28

3.Health Plan Market 30