Tom Peters’ Re-Imagine excellence!


FORTY-FOUR “SECRETS” AND “CLEVER STRATEGIES” FOR DEALING WITH THE RECESSION OF 2008-XXXX



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FORTY-FOUR “SECRETS” AND “CLEVER STRATEGIES” FOR DEALING WITH THE RECESSION OF 2008-XXXX

  • I am constantly asked for “strategies/secrets' 
  • for surviving the recession.” I try to appear wise and informed—and parade original, sophisticated thoughts. But if you want to know what’s really going through my head, see the list that follows …
  • 44 “Secrets” and “Clever Strategies” For
  • Dealing with the Recession of 2008-XXXX
  • You come earlier.
  • You leave later.
  • You work harder.
  • You may well work for less; and, if so, you
  • adapt to the untoward circumstances with a
  • smile—even if it kills you inside.
  • You volunteer to do more.
  • You dig deep and always bring a good attitude
  • to work.
  • You fake it if your good attitude flags.
  • You literally practice your "game face" in the
  • mirror in the morning, and in the loo
  • mid-morning.
  • You give new meaning to the idea and intensive
  • practice of “visible management.”
  • 44 “Secrets” and “Clever Strategies” For
  • Dealing with the Recession of 2008-XXXX
  • You take better than usual care of yourself and
  • encourage others to do the same—physical
  • well-being determines mental well-being and
  • response to stress.
  • You shrug off shit that flows downhill in your
  • direction—buy a shovel or a “pre-worn”
  • raincoat on eBay.
  • You try to forget about “the good old days”—
  • nostalgia is self-destructive.
  • You buck yourself up with the thought that
  • “this too shall pass”—but then remind yourself
  • that it might not pass any time soon, and so
  • you re-dedicate yourself to making the
  • absolute best of what you have now.
  • 44 “Secrets” and “Clever Strategies” For
  • Dealing with the Recession of 2008-XXXX
  • You work the phones and then work the
  • phones some more—and stay in touch with
  • positively everyone.
  • You frequently invent breaks from routine,
  • including “weird” ones—“changeups” prevent
  • wallowing and bring a fresh perspective.
  • You eschew all forms of personal excess.
  • You simplify.
  • You sweat the details as never before.
  • You sweat the details as never before.
  • You sweat the details as never before.
  • You raise to the sky and maintain at all
  • costs the Standards of Excellence by which
  • you unfailingly evaluate your own performance.
  • You are maniacal when it comes to responding
  • to even the slightest screwup.
  • 44 “Secrets” and “Clever Strategies” For
  • Dealing with the Recession of 2008-XXXX
  • You find ways to be around young people and
  • to keep young people around—they are less
  • likely to be members of the “sky is falling”
  • school.
  • You learn new tricks of your trade.
  • You remind yourself that this is not just
  • something to be “gotten through”—it is the
  • Final Exam of character.
  • You network like a demon.
  • You network inside the company—get to know
  • more of the folks who “do the real work.”
  • You network outside the company—get to
  • know more of the folks who “do the real
  • work” in vendor-customer outfits.
  • 44 “Secrets” and “Clever Strategies” For
  • Dealing with the Recession of 2008-XXXX
  • You thank others by the truckload if good
  • things happen—and take the heat yourself if
  • bad things happen.
  • You behave kindly, but you don't sugarcoat or
  • hide the truth--humans are startlingly
  • resilient and rumors are the real killers.
  • You treat small successes as if they were
  • Superbowl victories—and celebrate and
  • commend accordingly.
  • You shrug off the losses (ignoring what's going
  • on in your tummy), and get back on the
  • horse and immediately try again.
  • You avoid negative people to the extent you
  • can—pollution kills.
  • You eventually read the gloom-sprayers the
  • riot act. 
  • 44 “Secrets” and “Clever Strategies” For
  • Dealing with the Recession of 2008-XXXX
  • You give new meaning to the word "thoughtful.“
  • You don’t put limits on the flowers budget—
  • “bright and colorful” works marvels.
  • You redouble, re-triple your efforts to "walk in
  • your customer's shoes." (Especially if the
  • shoes smell.)
  • You mind your manners—and accept others’
  • lack of manners in the face of their strains.
  • You are kind to all mankind.
  • You keep your shoes shined.
  • You leave the blame game at the office door.
  • You call out the congenital politicians in no
  • uncertain terms.
  • You become a paragon of personal accountability.
  • And then you pray.

MBWA 4 MBWA 8 MBWA 12

  • “The 4 most important words in any organization are …
  • THE FOUR MOST IMPORTANT WORDS IN ANY ORGANIZATION
  • ARE … “WHAT DO YOU THINK?”
  • Source: courtesy Dave Wheeler, posted at tompeters.com



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