“The leader must have infectious optimism. … The final test of a leader is the feeling you have when you leave his presence after a conference. Have you a feeling of uplift and confidence?” —Field Marshall Bernard Montgomery
“A leader is a dealer in hope.” —Napoleon
“We look for ... listening, caring, smiling, saying ‘Thank you,’ being warm.” — Colleen Barrett, former President, Southwest Airlines
“A man without a smiling face must not open a shop.” —Chinese Proverb
“It’s simple, really, Tom. Hire for s, and, aboveall, promote for s.” —Starbucks regional manager, on why so many smiles at Starbucks shops
BE EXPLICIT! HIRE FOR IT! PROMOTE FOR IT!
“Make it fun to work at your agency. … Encourage exuberance. Get rid of sad dogs who spread doom.” —David Ogilvy
Monday Morning —
Monday/Tomorrow/Courtesy NFL: “Script” your first 5-10 “plays.” (I.e., carefully launch the day/week in a purposeful fashion.)
“Rather than proudly announce that your ‘door is always open,’ get out of your office and knock on your employees’ doors instead.” —Jason Fried, founder, 37signals
You = Your calendar/ Your calendar NEVER lies.
You = Your calendar* *The calendar NEVER lies.
“Dennis, you need a … ‘To-don’t’ List !”
Don’t > Do* * “Don’t-ing” must be systematic > WILLPOWER
“The ONETHING you need to know about sustained individual success: Discover what you don’t like doing and STOP doing it.” —Marcus Buckingham, The One Thing You Need to Know
“If I had to pick one failing of CEOs, it’s that they don’t read enough.” —Co-founder of one of the largest investment services firms in the USA/world
FYI … (2013: My personal/idiosyncratic effort to keep up.)
Addiction By Design: Machine Gambling in Las Vegas Anti-fragile: Things That Gain From Disorder Automate This: How Algorithms Came to Rule Our World Big Data: A Revolution That Will Transform How We Live, Work, and Think Conscious Capitalism: Liberating the Heroic Spirit of Business Creating Innovators: The Making of Young People Who Will Change the World Creation: How Science Is Reinventing Life Itself Cyber War: The Next Threat to National Security and What to Do About It Employees First, Customers Second Everything Bad Is Good For You: How Today’s Popular Culture Is Actually Making Us Smarter Extra Lives: Why Video Games Matter Fab: The Coming Revolution on Your Desktop—From Personal Computers to Personal Fabrication Fast Future: How the Millennial Generation Is Shaping the World The Filter Bubble: What the Internet Is Hiding From You Fooled By Randomness: The Hidden Role of Chance in Life and in the Markets For the Win: How Game Thinking Can Revolutionize Your Business The Future Arrived Yesterday The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition How to Create: The Secret of Human Thought Revealed Knowledge and Power: The Information Theory of Capitalism and How It Is Revolutionizing Our World The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Lords of Strategy Loyalty 3.0: How Big Data and Gamification Are Revolutionizing Customer and Employee Engagement Makers: The New Industrial Revolution Models Behaving Badly: Why Confusing Illusion with Reality Can Lead to Disaster on Wall Street and in Life The Myth of American Decline and the Growth of a New Economy Nanotechnology for Dummies Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era The Org: The Underlying Logic of the Office The Power of Co-Creation: Build It With Them to Boost Growth, Productivity and Profits Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie or Die Present Shock: When Everything Happens Now Quiet: The Power of Introverts in a World That Can’t Stop Talking Race Against The Machine: How the Digital Revolution Is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy Reality Is Broken: Why Games Make Us Better and How They Can Change the World Rewire: Digital Cosmopolitans in the Age of Connection Robot Futures The Rise of the Creative Class The Shareholder Value Myth: How Putting Shareholders First Harms Investors, Corporations and the Public The Signal and the Noise: Why So Many Predictions Fail—But Some Don’t The Singularity Is Near: When Humans Transcend Biology Smarter Than You Think: How Technology Is Changing Our Minds for the Better Social Business By Design: Transformative Social Media Strategies for the Connected Company The Startup of You: Adapt to the Future, Invest in Yourself and Transform Your Career Taming the Big Data Tidal Wave: Finding Opportunities in Huge Data Streams With Advanced Analytics Thinking, Fast and Slow To Save Everything, Click Here: The Folly of Technological Solutionism Tubes: A Journey to the Center of the Internet Wait: The Art and Science of Delay What You Can Change … and What You Can’t Wired For War: The Robotics Revolution and Conflict in the Twenty-first Century You Are Not a Gadget
Thinking, Fast and Slow “Why are experts inferior to algorithms? One reason is that experts try to be clever, think outside the box … This may work in the odd case, but more often than not it reduces validity. …” “The important conclusion from this research is that an algorithm that is constructed on the back of an envelope is often good enough to compete with an optimally weighted formula— and certainly good enough to outdo expert judgment.” “It is wrong to blame anyone for failing to forecast accurately in an unpredictable world. However, it seems fair to blame professionals for believing they can succeed at an impossible task.” Source: Daniel Kahneman, Thinking, Fast and Slow (Chapter: “intuitions Vs. Formulas”)