Tom Peters’ excellence. Always. Xalways. Master. 1724. 28 November 2006 Thank You!



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Tom Peters’ EXCELLENCE. ALWAYS. XAlways.MASTER.1724.28 November 2006

Thank You!

FLOWER POWER

“Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart.” —Henry Clay

The … Jim Jeffords oversight!

  • THE PROBLEM IS RARELY/NEVER THE PROBLEM. THE RESPONSE TO THE PROBLEM INVARIABLY ENDS UP BEING THE REAL PROBLEM.* **
  • *Watergate, M Stewart, BR
  • **And: PERCEPTION IS ALL THERE IS!
  • Relationships (of all varieties): THERE ONCE WAS A TIME WHEN A THREE-MINUTE PHONE CALL WOULD HAVE AVOIDED SETTING OFF THE DOWNWARD SPIRAL THAT RESULTED IN A COMPLETE RUPTURE.

“The one thing you need to know about sustained individual success: Discover what you don’t like doing and stop doing it.” —Marcus Buckingham, The One Thing You Need to Know

“If if feels painful and scary—that’s real delegation” —Caspian Woods, small biz owner

“WHY NOT JUST TELL THE TRUTH?” —Raymond Carver

“If God spoke to me by saying, ‘Mark, you’re down to your last three words: What would you want to say to your fellow humans that would make the most positive impact?’ It would be a close call between Love Thy Neighbor and Wash Your Hands .”—Mark Pettus, M.D., The Savvy Patient “The most important thing you can do to keep from getting sick is to wash your hands.” —CDC/ National Center for Infectious Diseases

“What’s Really Propping Up the Economy: Healthcare has added 1.7 million jobs since 2001. The rest of the private sector? None.” Source: Title, cover story, BusinessWeek, 0925.2006

“Do one thing every day that scares you.” —Eleanor Roosevelt

“I’m not comfortable unless I’m uncomfortable.” —Jay Chiat

  • “Every time we come to a comfort zone, we will find a way out.” “No Cloning.” “‘Reinvent the brand’ with each new show.” “A typical day at the office for me begins by asking, ‘What is impossible that I am going to do today?’” —Daniel Lamarre, president,
  • Cirque du Soleil

1 Person! Wendy Kopp, Princeton senior (1989) Teach America (19,000-2,400) 10% Dartmouth, Yale 17,000 to date Principal hirer of college graduates “One of the few jobs that people pass up Goldman Sachs for is Teach America” (Edie Hunt, HR) Source: Fortune, 1127.06

The older I get the less boring the “basics” become!

A store is a store is a store is a store …

The last word: There is no last word.

  • “Life is occupied in both perpetuating itself and in surpassing itself. If all it does is maintain itself, then living is only not dying.” —Simone de Beauvoir
  • “… Longevity has its place, but I’m not concerned about that now. I just want to do God’s will, and He’s allowed me to go up the mountain. And I’ve looked over. And I have seen the Promised Land.
  • And I don’t mind. … I may not get there with you. …” —MLK/Memphis

X.AL. EXCELLENCE. ALWAYS.

  • “Excellence can be obtained if you: ... care more than others think is wise; ... risk more than others think is safe; ... dream more than others think
  • is practical; ... expect more than others think
  • is possible.”
  • Source: Anon. (Posted @ tompeters.com by
  • K.Sriram, November 27, 2006 1:17 AM)

Slides* at … tompeters.com

3,000,000,000 5/42 500/900 “… America’s god-given right …”

tom peters’ “excellence. Always.” 1. Excellence! Always! 2. context. 3,000,000,000 new capitalists! 3. Innovate or die! 4. Revenue Matters Most! 5. Up+Up+Up+up the “Value-added Ladder”! (commodity to “ gamechanging solution” to “breathtaking experience” to “lovemark”) 6. Make . Much. Money. Damn it! (women-Boomers-geezers) 7. Action!/Try It!/Execution! 8. Best “roster” wins! 9. Emotional Leadership!/ Leading for excellence! 10. Excellence! Always!

The Irreducible209+ One Word+ The Sales122 60TIBs Tom-A-to,Tom-ah-to

The Irreducible209

A frustrated participant at a seminar for investment bankers in Mauritius listened impatiently to my explanation of differences of opinion among me, Mike Porter, Gary Hamel, Jim Collins, etc. Finally, he’d had enough. “What, if anything,” he asked, “do you believe ‘for sure’?” I mumbled something, but his query started rumbling around in my mind. Three days later, wandering on a Sunday in London, the idea of “the irreducibles” occurred to me—and I started jotting down notes on stuff I do indeed believe “for sure.” Before I knew it, a few days later, the list had grown to 209 items. Hence “The Irreducible209” that follows. Tom Peters

  • 1. Hare 1, Tortoise 0. (Hare-y times.)
  • 2. Tempo. (O.O.D.A.)
  • 3. MBWA.
  • 4. Appreciation. (“Motivator” #1.)
  • (Can’t be faked. Good.)
  • 5. Decency.
  • 6. Hurry.
  • 7. Time out.
  • 8. One matters.
  • 9. Big change. Short time. (Alt not work.)
  • 10. Excellence. Always.
  • 11. Passion. Energy. Hustle. Enthusiasm.
  • Exuberance. (Move mountains. No alt.)
  • 12. You must care.
  • 13. Emotion.
  • 14. Hard is soft. (Soft is hard.)
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