Tom Peters’ excellence. Always. Xalways. Long. 1339. 05October2006 X. Al excellence. Always. Slides* at … tompeters com *also “long” The Irreducible209+/ Sales122/60tibs


“To me business isn’t about wearing suits or pleasing stockholders. It’s about being true to yourself, your ideas and focusing on the essentials.” —Richard Branson



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“To me business isn’t about wearing suits or pleasing stockholders. It’s about being true to yourself, your ideas and focusing on the essentials.” —Richard Branson

BASICS K.I.S.S.

People. Product. Clients. Execution. Enthusiasm. Excellence. Resilience.

“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” —Charles Darwin

BASICS K.I.S.S.

BASICS K.I.S.S.

People. Product. Clients. Execution. Enthusiasm. Excellence. Resilience. Relentlessness.

  • “One of my superstitions had always been when I started to go anywhere or to do anything, not to turn back, or stop, until the thing intended was accomplished.” —Grant
  • "The reasonable man adapts himself to the world. The unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends upon the unreasonable man.”
  • —GB Shaw, Man and Superman: The Revolutionists' Handbook.

BASICS K.I.S.S.

BASICS K.I.S.S.

People. Product. Clients. Execution. Enthusiasm. Excellence. Resilience. Relentlessness. Senility.

Forget>“Learn” “The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.” —Dee Hock

  • “A pattern emphasized in the case studies in this book is the degree to which powerful competitors not only resist innovative threats, but actually resist all efforts to understand them, preferring to further their positions in older products. This results in a surge of productivity and performance that may take the old technology to unheard of heights. But in most cases this is a sign of impending death.”
  • —Jim Utterback, Mastering the
  • Dynamics of Innovation
  • Wanted* ** : Corporate Senility!
  • *Desperately!
  • ** “The problem is never how to get new,
  • innovative thoughts into your mind, but
  • how to get the old ones out.” —Dee Hock

People. Product. Clients. Execution. Enthusiasm. Excellence.

People. Product. Invention. Senility. Quests. Try it. Screw it up. Clients. weirdos Execution. Tempo. Relentlessness. Enthusiasm. Boldness. Character. Mbwa. Systems. Profit. Excellence.

People. Product. Invention. Senility. Quests. Try it. Screw it up. Clients. weirdos Execution. Tempo. Relentlessness. Enthusiasm. Boldness. Character. Mbwa. Systems. Profit. Excellence. Always.

EXCELLENCE. STARTERS. BASICS. K.I.S.S.

Enthusiasm Energy Exuberance Voracious Curiosity Irritability/Dis-satisfaction artistic inclination Relentlessness Self-reliance “Closer” (Execution) engagement excellence

EXCELLENCE. STARTERS. BASICS. K.I.S.S.

The “4Es”

Enthusiasm! Exuberance! Execution! Excellence!

EXCELLENCE. STARTERS. BASICS. K.I.S.S.

MBA-On-A-Single-Slide P = R - C

P = R – C = MBA

P = R – C = MBA = 25 = MBWA

EXCELLENCE. STARTERS. BASICS. K.I.S.S.

  • “One bank is currently claiming to … ‘leverage its global footprint to provide effective financial solutions for its customers by providing a gateway to diverse markets.”
  • —Charles Handy
  • “I assume that it is just saying that it is there to ‘help its customers wherever they are’.”
  • —Charles Handy

EXCELLENCE. THE WORD.

Synonyms Purity Transcendence Virtue Elegance Majesty Antonyms Mediocrity

To The Mat: The “5 Damn Its” Women. PSF. Brand you. R.f.a. EXCELLENCE. ALWAYS.

EXCELLENCE. GAMECHANGER.

  • Excellence1982: The Bedrock “Eight Basics”
  • 1. A Bias for Action
  • 2. Close to the Customer
  • 3. Autonomy and Entrepreneurship
  • 4. Productivity Through People
  • 5. Hands On, Value-Driven
  • 6. Stick to the Knitting
  • 7. Simple Form, Lean Staff
  • 8. Simultaneous Loose-Tight
  • Properties”

ExIn*: 1982-2002/Forbes.com DJIA: $10,000 yields $85,000 EI: $10,000 yields $140,050 *Forbes/Excellence Index /Basket of 32 publicly traded stocks

EXCELLENCE. CIRCA 2006.

  • X06/Excellence2006: The Bedrock Baker’s Dozen
  • 1. A Bias For Action/Culture of Execution = Job One!
  • 2. DECENTRALIZATION! ACCOUNTABILITY!
  • 3. Fail. Forward. Fast.
  • 4. Velocity! Tempo! “Metabolic Management” Matters!
  • 5. INNOVATE … or Die.
  • 6. A Damn Good Product. A Damn Cool Product.
  • 7. Ride the Value Added Curve to the Sky: Insure
  • “Gamechanging Solutions”; Provide “Spellbinding
  • Experiences”; Become a “Dream Merchant”; Strive to Be
  • a “Lovemark;” Seek “Tattoo Brand” status.
  • 8. Relentlessly Pursue the “Big Two” Markets: Women,
  • Boomers & Geezers.
  • 9. Best Talent Wins! Women Rule! HR at the Head Table!
  • 10. Educate for Creativity, Entrepreneurship & “Brand You”
  • Independence.
  • 11. Demanded: Radical Technology Strategies!
  • 12. Passion! Enthusiasm! Energy! Excitement! Relentlessness!
  • 13. No Less Than EXCELLENCE. Ever.

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