Supply Chain Management 4th edition



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Chapter 3 Supply Chain Drivers and Metri
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Multiple Choice





  1. Which of the following is not a major driver of supply chain performance?

  1. Facilities

  2. Inventory

  3. Transportation

  4. Information

  5. All of the above are major drivers of supply chain performance.

Answer: e
Difficulty: Easy



  1. Which of the following is not a major driver of supply chain performance?

  1. Customers

  2. Facilities

  3. Inventory

  4. Transportation

  5. Information

Answer: a
Difficulty: Moderate



  1. The places in the supply chain network where product is stored, assembled, or fabricated are known as

  1. facilities.

  2. inventory.

  3. transportation.

  4. information.

  5. customers.

Answer: a
Difficulty: Easy



  1. All raw materials, work in process, and finished goods within a supply chain are known as

  1. facilities.

  2. inventory.

  3. transportation.

  4. information.

  5. customers.

Answer: b
Difficulty: Easy



  1. Moving inventory from point to point in the supply is known as

  1. facilities.

  2. inventory.

  3. transportation.

  4. information.

  5. customers.

Answer: c
Difficulty: Easy



  1. The data and analysis concerning facilities, inventory, transportation, and customers throughout the supply chain is known as

  1. facilities.

  2. inventory.

  3. transportation.

  4. information.

  5. customers.

Answer: d
Difficulty: Easy



  1. The two major types of facilities are

  1. distribution sites and storage sites.

  2. production sites and distribution sites.

  3. production sites and storage sites.

  4. retail sites and distribution sites.

  5. distribution sites and inventory sites.

Answer: c
Difficulty: Moderate



  1. Which component of the supply chain decision-making framework would be established first?

  1. Customer strategy

  2. Supply chain strategy

  3. Supply chain structure

  4. Competitive strategy

  5. Replenishment strategy

Answer: d
Difficulty: Moderate



  1. Which component of the supply chain decision-making framework would be established second?

  1. Customer strategy

  2. Supply chain strategy

  3. Supply chain structure

  4. Competitive strategy

  5. Replenishment strategy

Answer: b
Difficulty: Moderate



  1. Which component of the supply chain decision-making framework would be used to reach the performance level dictated by the supply chain strategy?

  1. Customer strategy

  2. Supply chain strategy

  3. Supply chain structure

  4. Competitive strategy

  5. Replenishment strategy

Answer: c
Difficulty: Easy



  1. Which of the following is not a component of facilities decisions?

  1. Location

  2. Capacity

  3. Operations methodology

  4. Warehousing methodology

  5. All of the above are components of facilities decisions.

Answer: e
Difficulty: Moderate



  1. Which of the following is not a component of facilities decisions?

  1. Warehousing methodology

  2. Forecasting methodology

  3. Operations methodology

  4. Capacity

  5. Location

Answer: b
Difficulty: Moderate



  1. Which of the following statements concerning decisions regarding location of facilities is false?

  1. Deciding where a company will locate its facilities constitutes a large part of the design of a supply chain.

  2. A basic trade-off here is whether to centralize to gain economies of scale or decentralize to become more responsive by being closer to the customer.

  3. Companies must also consider a host of issues related to the various characteristics of the local area in which the facility may be situated.

  4. All of these statements are true.

  5. None of these statements are true.

Answer: d
Difficulty: Moderate



  1. Which of the following is not an issue companies need to consider in facility location decisions?

  1. quality of workers

  2. product development

  3. proximity to customers and the rest of the network

  4. cost of facility

  5. tax effects

Answer: b
Difficulty: Moderate



  1. Which of the following is not an issue companies need to consider in facility location decisions?

  1. quality of workers

  2. availability of infrastructure

  3. proximity to customers and the rest of the network

  4. cost of facility

  5. All of the above are issues companies need to consider in facility location decisions.

Answer: e
Difficulty: Moderate



  1. Excess capacity

  1. allows a facility to be very flexible and to respond to wide swings in the demands placed on it.

  2. costs money and therefore can decrease efficiency.

  3. requires proximity to customers and the rest of the network.

  4. both a and b

  5. all of the above

Answer: d
Difficulty: Moderate

  1. Which of the following is a characteristic of a facility with excess capacity?

  1. will likely be more efficient per unit of product it produces than one with a lot of unused capacity

  2. would be very flexible and to respond to wide swings in the demands placed on it

  3. would be considered a high utilization facility

  4. will have difficulty responding to demand fluctuations

  5. none of the above

Answer: a
Difficulty: Easy



  1. A facility with little excess capacity

  1. will likely be more efficient per unit of product it produces than one with a lot of unused capacity.

  2. would be considered a high utilization facility.

  3. will have difficulty responding to demand fluctuations.

  4. All of the above are true.

  5. None of the above are true.

Answer: d
Difficulty: Moderate



  1. Which of the following would be a characteristic of a facility with little excess capacity?

  1. allows a facility to be very flexible and to respond to wide swings in the demands placed on it

  2. costs money and therefore can decrease efficiency

  3. requires proximity to customers and the rest of the network

  4. will likely be more efficient per unit of product it produces

  5. none of the above

Answer: d
Difficulty: Moderate



  1. Which of the following is not a warehousing methodology?

  1. Warehouse unit storage

  2. Stock keeping unit (SKU) storage

  3. Job lot storage

  4. Cross-docking

  5. All of the above are warehousing methodologies.

Answer: a
Difficulty: Moderate

  1. The warehousing methodology that uses a traditional warehouse to store all of one type of product together is

  1. warehouse unit storage.

  2. stock keeping unit (SKU) storage.

  3. job lot storage.

  4. cross-docking.

  5. none of the above

Answer: b
Difficulty: Moderate



  1. The warehousing methodology in which all the different types of products needed to perform a particular job or satisfy a particular type of customer are stored together is

  1. warehouse unit storage.

  2. stock keeping unit (SKU) storage.

  3. job lot storage.

  4. cross-docking.

  5. none of the above

Answer: c
Difficulty: Moderate



  1. The following warehousing methodology is one in which goods are not actually warehoused in a facility. Instead, trucks from suppliers, each carrying a different type of product, deliver goods to a facility. There the inventory is broken into smaller lots and quickly loaded onto store-bound trucks that carry a variety of products, some from each of the supplier trucks.

  1. warehouse unit storage

  2. stock keeping unit (SKU) storage

  3. job lot storage

  4. cross-docking

  5. none of the above

Answer: d
Difficulty: Moderate



  1. All of the following are components of inventory decisions except

  1. cycle inventory.

  2. safety inventory.

  3. seasonal inventory.

  4. sourcing.

  5. All of the above are components of inventory decisions.

Answer: e
Difficulty: Easy



  1. All of the following are components of inventory decisions except

  1. capacity.

  2. cycle inventory.

  3. safety inventory.

  4. seasonal inventory.

  5. sourcing.

Answer: a
Difficulty: Easy



  1. The average amount of inventory used to satisfy demand between receipt of supplier shipments is referred to as

  1. cycle inventory.

  2. safety inventory.

  3. seasonal inventory.

  4. sourcing.

  5. none of the above

Answer: a
Difficulty: Moderate



  1. The inventory that is built up to counter predictable variability in demand is called

  1. cycle inventory.

  2. safety inventory.

  3. seasonal inventory.

  4. sourcing.

  5. none of the above

Answer: c
Difficulty: Moderate



  1. The inventory held in case demand exceeds expectation in order to counter uncertainty is called

  1. cycle inventory.

  2. safety inventory.

  3. seasonal inventory.

  4. sourcing.

  5. none of the above

Answer: b
Difficulty: Moderate



  1. The set of business processes required to purchase goods and services is known as

  1. cycle inventory.

  2. safety inventory.

  3. seasonal inventory.

  4. sourcing.

  5. none of the above

Answer: d
Difficulty: Easy



  1. Cycle inventory decisions involve

  1. how much to order for replenishment.

  2. how often to place orders.

  3. a basic trade-off between the cost of holding larger lots of inventory and the cost of ordering product frequently.

  4. all of the above

  5. a and b only

Answer: d
Difficulty: Moderate



  1. Cycle inventory is used because

  1. the world is perfectly predictable.

  2. demand is uncertain and may exceed expectations.

  3. it involves making a trade-off between the costs of having too much inventory and the costs of losing sales due to not having enough inventory.

  4. it focuses on processes that are external to the firm.

  5. it focuses on processes that are internal to the firm.

Answer: b
Difficulty: Moderate



  1. Seasonal inventory should be used when

  1. a company can rapidly change the rate of its production system at a very low cost.

  2. changing the rate of production is expensive (e.g., when workers must be hired or fired).

  3. adjusting to a period of low demand without incurring large costs.

  4. the world is perfectly predictable.

  5. production rate is flexible.

Answer: a
Difficulty: Hard



  1. Sourcing involves

  1. deciding the tasks that will be outsourced and those that will be per-formed within the firm.

  2. d eciding whether to source from a single supplier or a portfolio of suppliers.

  3. identifying the set of criterion that will be used to select suppliers and measure their performance.

  4. selecting suppliers and negotiating contracts with them.

  5. all of the above

Answer: e
Difficulty: Easy



  1. Which of the following are key components of transportation decisions when designing and operating a supply chain?

  1. Mode of transportation

  2. Route and network selection

  3. In-house or outsource

  4. all of the above

  5. none of the above

Answer: d
Difficulty: Moderate



  1. Which of the following are key components of transportation decisions when designing and operating a supply chain?

  1. Software selection

  2. Mode of transportation

  3. Source selection

  4. Warehouse selection

  5. none of the above

Answer: b
Difficulty: Easy



  1. Which of the following are key components of information that must be analyzed to increase efficiency and improve effectiveness in a supply chain?

  1. Push versus pull

  2. Coordination and information sharing

  3. Forecasting and aggregate planning

  4. Pricing and revenue management

  5. all of the above

Answer: e
Difficulty: Moderate



  1. Which of the following are key components of information that must be analyzed to increase efficiency and improve effectiveness in a supply chain?

  1. Software selection

  2. Source selection

  3. Warehouse selection

  4. Forecasting and aggregate planning

  5. none of the above

Answer: d
Difficulty: Moderate



  1. When all the different stages of a supply chain work toward the objective of maximizing total supply chain profitability, rather than each stage devoting itself to its own profitability without considering total supply chain profit, it is known as

  1. supply chain coordination.

  2. forecasting.

  3. aggregate planning.

  4. revenue management.

  5. pricing.

Answer: a
Difficulty: Easy



  1. The art and science of making projections about what future demand and conditions will be is

  1. supply chain coordination.

  2. forecasting.

  3. aggregate planning.

  4. revenue management.

  5. pricing.

Answer: b
Difficulty: Easy



  1. Transforming forecasts into plans of activity to satisfy the projected demand is known as

  1. supply chain coordination.

  2. forecasting.

  3. aggregate planning.

  4. revenue management.

  5. pricing.

Answer: c
Difficulty: Easy



  1. The process by which a firm decides how much to charge customers for its goods and services is

  1. supply chain coordination.

  2. forecasting.

  3. aggregate planning.

  4. revenue management.

  5. pricing.

Answer: e
Difficulty: Easy



  1. The use of differential pricing over time or customer segments to maximize profits from a limited set of supply chain assets is

  1. supply chain coordination.

  2. forecasting.

  3. aggregate planning.

  4. revenue management.

  5. pricing.

Answer: d
Difficulty: Moderate



  1. Which of the following are technologies that share and analyze information in the supply chain?

  1. Electronic Data Interchange (EDI)

  2. Internet

  3. Enterprise Resource Planning (ERP)

  4. Supply Chain Management (SCM) software

  5. all of the above

Answer: e
Difficulty: Easy



  1. Which of the following are technologies that share and analyze information in the supply chain?

  1. Internet

  2. Enterprise Data Planning (EDP)

  3. Electronic Resource Interchange (ERI)

  4. Chain Management (CM) software

  5. none of the above

Answer: a
Difficulty: Moderate



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