Ridley-Lowell Business & Technical Institute


ES110 Facial Treatments 239 Hours Prerequisite: ES106 239 Clock Hours Prerequisite: ES106



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ES110 Facial Treatments


239 Hours

Prerequisite: ES106


239 Clock Hours Prerequisite: ES106


In this course, students will begin with the introduction to facial procedures. Students will learn to manage the face using the following techniques: effleurage, petrissage, friction, and tapotement. The student will also learn body mechanics, draping, product dispensing and applications. Students will perform client consultations, complete SOAP notes, and will perform basic facial treatments.

ES111 Body Procedures


48 Clock Hours

Prerequisite: ES106


This course covers treatments and peels through advanced, laser, and light technologies. Practical application of spa body treatments include chemical exfoliation, body scrub, and body wrap or mask.
ES112 Make-Up Techniques

84 Clock Hours 84 Clock Hours

Prerequisite: ES108
In this course, the instructor will teach about the history of make-up from ancient discoveries to the present trend applications. This course includes color theory for proper make-up and skin analysis. The student will learn to recognize the application of blending, highlighting, shading, and contouring of colors; to apply day, evening, and bridal make-up; concealing and camouflage techniques to minimize imperfections and enhance features; to perform the application of artificial eyelashes; to apply theatrical makeup techniques; to perform, operate, and maintain the use of the airbrush machines for makeup application and spray tanning. Students will also learn about products and comparison of ingredients and sanitation procedures.

ES113 Business Practices


50 Clock Hours 50 Clock Hours

Prerequisite: None


In this course, the student will develop the skills necessary for career planning, including licensure requirements, resume preparation, interviewing skills, the job search process, understanding the importance of a business plan, and how to maintain accurate records to comply with state, local, and federal government regulations.

ES114 Job Skills


6 Clock Hours

Prerequisite: ES110-112

The student will develop the skills necessary for marketing and selling product and promoting services to develop and retain a client base.


ES115 Introduction To Paramedical Esthetics


18 Clock Hours

Prerequisite: None


In this course, the student will review dermatological and cosmetic surgery procedures. This course will also cover patient referrals for procedures that do not fall into the scope of esthetic licensure; pre and post-operative procedures in the relationship with the esthetician and physician, and patient confidentiality and HIPPA regulations.




MA108 Health Care Issues


60 Clock Hours

Prerequisite: None


Legal and ethical standards of medical care in the United States will be introduced. Students will learn specific legal and ethical principles in order to protect the patients, the physicians, and themselves in a health care environment. In addition, information about medical practice, medical care delivery, and medical facilities will be discussed.

MA109 Medical Office Procedures


60 Clock Hours

Prerequisite: MA112A


This course provides the student with the basics of administrative procedures performed in a medical office. Through a combination of theory and practical application, the student will become proficient in administrative skills such as telephone techniques, therapeutic communication, and proper response to reception situations. The student will also become familiar with patient scheduling, records management, letter writing, and other aspects of the medical office. The financial aspects of the medical office are also taught, including the maintenance of patient ledgers, petty cash, and banking records. The history of medicine and the profession of medical assisting are also discussed.


MA112A Medical Terminology A


60 Clock Hours

Prerequisite: None

Students will learn the basic structure of medical terms. Suffixes, prefixes, root words, and the use of medical dictionaries will be emphasized. The techniques of word building and analyzing medical terms will be taught. Students will analyze, spell, pronounce, abbreviate, and define terminology related to the body structure and the integumentary, respiratory, urinary, reproductive, cardiovascular, and digestive systems, as well as terms related to obstetrics and neonatology.

MA112B Medical Terminology B


60 Clock Hours

Prerequisite: None


Building on the knowledge gained in Medical Terminology A, this course continues with the analysis, spelling, pronunciation, and abbreviation of the musculoskeletal, nervous, and endocrine systems, as well as terms related to the eyes and ears.

MA113A Anatomy & Physiology I


60 Clock Hours

Prerequisite: None


Students will become knowledgeable about the basic structure and function of the organ systems in the human body. Students will be expected to identify the levels of organization of the body, anatomical terms, positions, and body cavities and regions. Identifying the structures of the integumentary, respiratory, urinary, reproductive, cardiovascular, lymphatic and digestive systems is emphasized through the use of diagrams. The function of structures within the systems is also taught.

MA113B Anatomy & Physiology II


30 Clock Hours

Prerequisite: MA113A

PREREQUISITE: MA113A

Building on the knowledge learned in A&PI, this course continues with the identification of the structures of the sensory, musculoskeletal, nervous, and endocrine systems through the use of diagrams, as well as the functions of the structures learned. A brief overview of basic chemistry is also taught and applied to the body functions.






MA115 Psychology / Human Relations


30 Clock Hours

Prerequisite: None


This course will introduce students to theories of psychology and interpersonal relationships. Communication skills, assessment of patients’ needs and concerns, delivery of health care, and professionalism will be emphasized. The student will be able to describe and apply theories to case studies and role-playing scenarios in order to achieve skill in developing satisfactory interpersonal relationships with patients, colleagues, and employers.

MA118 Laboratory Procedures


90 Clock Hours

Prerequisite: MA113A, MA125


This course will introduce the student to laboratory safety, equipment, quality assurance, and record keeping in the physician’s office laboratory. The use of the microscope will be learned. Techniques of urinalysis collection, handling, and testing will be demonstrated and then practiced by the student. Collection, handling, and testing of microbiological and hematological laboratory specimens will be discussed and demonstrated. Completion of lab requisitions and reporting of lab results will also be included. Patient preparation and testing procedures will be emphasized, with the student developing proficiency in all lab techniques.

MA119 Essentials Of Pharmacology


60 Clock Hours

Prerequisite: None


Students will be introduced to the basic concepts of pharmacology as it relates to the administrative aspect of the medical office. Legal issues concerning drugs will be covered, and the use of drug manuals and other reference materials will be mastered. Students will be expected to define and identify drug sources, types, actions, and routes of administration. Students will be expected to define and identify the most common classifications of drugs, as well as become familiar with the classifications, actions and spelling of the most commonly prescribed medications. The students will also be able to read, write and call in prescriptions, as per a physician’s order.


MA120 CPR/First Aid


30 Clock Hours

Prerequisite: None

The student will understand and apply concepts of first aid and cardiopulmonary resuscitation (CPR). Emphasis will be placed on recognition of emergencies and decision-making skills so that the correct action can be taken in the event of a medical emergency. Basic first aid skills will be taught and proficiency achieved through role-playing scenarios. Emergency preparedness is also practiced so the student will be able to prepare, execute and carry out a plan in the event of environmental, domestic, or international emergency.

MA121 Seminar For Externship


12 Clock Hours

Prerequisite: MA108, MA109, MA118, MA120, MA126, MA129, ME107


The weekly seminar is designed for students to review previously learned skills, share new information, and discuss concerns associated with their externship experiences. Employment possibilities and the employment process will also be discussed, as well as effective résumé writing and interviewing skills.






MA122 Externship


168 Clock Hours

Prerequisite: MA108, MA109, MA118, MA120, MA126, MA129, ME107


The externship provides practical, hands-on work experience in a medical setting. Students will participate in a 168-hour externship at predetermined medical sites where they will work in both administrative and clinical capacities.

MA123 Medical Math


60 Clock Hours

Prerequisite: None


This course is designed to provide the student with the skills necessary to accurately perform dosage calculations. The student will become proficient in common and decimal fractions, the metric system of measurement, and the systems of weight and measure.
MA125 Clinical Procedures I

90 Clock hours

Prerequisite: MA 112A, MA113A

PREREQUISITES: MA 112A, MA113A

This first course in medical office clinical procedures will introduce the student to basic concepts and techniques/procedures that are performed in the medical office. Concepts of medical and surgical asepsis, infection control, vital signs, office surgery, and assisting with routine examinations are included. OSHA regulations, universal precautions, and the disease process are also discussed. The student will be expected to define, recognize, and explain specific terms and techniques associated with assisting the physician in a medical office. The student will also be required to demonstrate specific skills and techniques with proficiency.
MA126 Clinical Procedures II

90 Clock Hours

Prerequisite: MA113A, MA125

COREQUISITES: MA113B


This continuation of Clinical Procedures I will provide students with the principles and techniques associated with specific medical procedures and specialty examinations. Administration of medications, electrocardiography, and other diagnostic and procedural skills will be taught. Students will be expected to define, recognize, and explain specific terms and techniques associated with assisting in and performing these procedures. The student will also be required to demonstrate specific skills and techniques with proficiency.

MA129 Principles Of Pharmacology


60 Clock Hours

Prerequisite: MA112A


This course will introduce the basic concepts of pharmacology. Students will be expected to define and identify drug sources, types, actions, and routes. Legal issues concerning drugs will be covered, and the use of drug manuals and other reference material will be mastered. Students will be expected to correctly spell the most commonly prescribed medications as well as identify their purpose and classification. The student will become familiar with common medical abbreviations and how to properly write a prescription for a prescribing physician. The students will also learn the proper protocol for calling in prescriptions, as per a physician’s order. Using common metric calculations and conversions, the student will be able to apply mathematical equations to properly calculate medication dosages. Medications that are used to treat specific diseases and disorders are studied by body system with an emphasis on classification, usage, and spelling.




MDG141 Computerized Medical Office


30 Clock Hours

Prerequisite: MA112A, CAP100

PREREQUISITE: MA112A, CAP100

This course provides the student with computer terminology and simulations that offer practical applications of medical office software. Basic insurance and billing terminology and concepts are applied throughout the course in order for the student to better understand the entire process from patient registration to billing. Students will be expected to use the software program to complete a patient database, schedule appointments, complete patients’ bills and other financial records correctly and efficiently. The student will also learn to use electronic health record software by using a program similar to that used in the medical field today.



ME107 Medical Insurance And Coding


60 Clock Hours

Prerequisite: MA112A&B


In this course, students will learn the insurance claim processing procedure. Claim form completion, submission, and follow-up will be reviewed and practiced. Legal issues associated with insurance, managed care plans, and related procedures will also be included. Diagnostic and procedural coding principles will be taught and practiced. Given patient case histories, students will be able to determine correct diagnostic and procedural codes and accurately complete insurance claim forms. Identification and description of specific types of insurance will also be covered.

ME109 Medical Machine Transcription

30 Clock Hours

Prerequisite: CAP100, MA112A&B
This course is designed to enable the student to use word processing and transcription equipment in a medical setting. The student will be able to format office notes, consultation letters/reports, operative reports, discharge summaries, and radiology reports. The student will be able to apply rules for capitalization, punctuation, numbers, abbreviations, and symbols. Use of correct medical terminology and abbreviations will be emphasized.
NTS110 Computer Operating Systems 150 Clock Hours

Prerequisite: None


The course is designed to be a complete step-by-step approach for learning the fundamentals of supporting and troubleshooting computer hardware and software. Students will be given detailed information on various Windows operating systems, and will understand the differences between each. This course is one of a series that will prepare students in CompTia A+ exam objectives.

NTS120 Software Applications


150 Clock Hours

Prerequisite: None


Students will gain knowledge and hands on experience in applications used in an office environment. The course will deal specifically with the Microsoft Office applications Word, Excel, Power Point, Access and integrating applications with the Internet. Students will learn and practice the use of keyboard shortcuts, menus, formulas, functions, hyperlinks, and queries along with the useful features of Help assistant.

NTS130 Internet/Help Desk 150 Clock Hours

Prerequisite: None


This course provides students with a comprehensive understanding of the helpdesk environment and the knowledge, skills, and abilities needed to work in the user support industry. Students will apply his or her knowledge to further develop their ideas, problem-solving skills, and communication skills. Additionally, students will begin developing a basic web page using HTML and then move onto developing a basic web site, creating web page forms, working with cascading style sheets, and using multimedia on the Web. Students continue with gaining an understanding of XHTML, JavaScript, explore working with forms and regular expressions, working with event models, and create an XML document.

NTS140 Hardware


150 Clock Hours

Prerequisite: None


This course will teach the student how to assemble a computer, as well as how to perform system testing procedures. The course is designed to teach the concepts behind the hardware associated with computer construction and the various peripherals involved in computer usage, including multimedia components. Topics covered include motherboards, CPU’s, RAM, peripherals, storage devices, and various multimedia devices including CD-ROM’s and DVD-ROM’s. This course is one of a series that will prepare students in CompTia A+ exam objectives








NTS150 Networking


150 Clock Hours

Prerequisite: None


This course covers concepts of System and Network Administration using Microsoft Windows Server OS. Topics include an overview of Server hardware, installing, managing and maintaining the Server environment. The course will cover network management, security, disaster recovery, and related concepts. The student will be able to connect to a domain, add users, file sharing, map network drive connections, and how to control access to network resources. In addition, topics such as hardware failures, providing network availability, backups, and printing are discussed.

NTS155 Advanced Networking


150 Clock Hours

Prerequisite: NTS150


Student will be able to set project outlines, install, manage and maintain network infrastructures consisting of server room management, basic understanding of backbone infrastructures, concepts and theories pertaining to TCP/IP structure, OSI model, DHCP, DNS, WINS, and installation of network hardware such as routers.

SE121 Records Management


60 Clock Hours

Prerequisite: None


This course is a practical course in methods of business filing which includes alphabetical card filing, alphabetical correspondence filling, subject correspondence filling, filling systems and equipment, and exposure to numeric and geographic filing. Students will become proficient in indexing personal, business, and government names through the use of cross referencing and guidelines established by ARMA (Association of Records Managers and Administrators, Inc.).





























































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