PREPARED BY
REGIONAL OFFICE , PATNA
KENDRIYA VIDYALAYA SANGATHAN
PATNA REGION
STUDY /SUPPORT MATERIAL
BUSINESS STUDIES FOR CLASS XII
2015-16
KENDRIYA VIDYALAYA SANGATHAN
REGIONAL OFFICE
PATNA
STUDY /SUPPORT MATERIAL
BUSINESS STUDIES FOR CLASS XII
CHIEF PATRON
SRI S K MALL
COMMISSIONER, KVS
PATRON
SH. M S CHAUHAN
DEPUTY COMMISSIONER, KVS, PATNA REGION
UNDER THE GUIDANCE OF SH. R RADHAKRISHNAN
ASSISTANT COMMISSIONER, KVS, PATNA REGION
AND
REVISED UNDER THE CO-ORDINATION OF
SRI KARAMBIR SINGH
PRINCIPAL ,KV SIWAN
MEMBERS PARTICIPATED IN THE REVISION AND UPDATION OF
STUDY MATERIAL 2015-16
D P TEWARY, PGT COMMERCE, K.V. BSF, KISHANGANJ
DR. S P SRIVASTAVA PGT COMMERCE, KV SIWAN
RANU CHOUDHARY , PGT COMMERCE, KV MUZAFFARPUR FS
KAMLESH KUMAR, PGT COMMERCE, KV AFS , PURNEA
TIPS FOR SCORING GOOD MARKS
Cracking an examination is a skill that can be acquired. As with studying, scoring
good marks too is a combination of managing one’s time well and applying the right method.
Here are some guidelines that one can follow while attempting to write an exam.
• Answer the question as it is asked.
Read the question at least twice before answering. Be at guard for either/or questions. Also make sure to tackle all sub-sections of a question.
• Use the marks as a guide
The examination paper mentions the marks each question carry. Use these mark as a rough guide as to how long their answers ought to be. Do not expand an answer more than is relevant. This will save a lot of time which can be used while writing a Long-Answer question.
• Avoid writing irrelevant points
While writing an answer, focus on the nature of the question asked to maintain focus. Answering something that is irrelevant to the question, no matter how good a description it is, will not only waste time but also be given low marks.
• Budget your time
Don’t dwell too much on a particular question as remaining questions may get little or no time if. Despite how much one writes, one can only score the maximum marks allocated to that question. If facing difficulty in answering a question, move on to other questions and return to the former later.
• Check and double-check
Always keep some time for revision while budgeting time. In the rush to complete the paper, some basic spelling mistakes or forgotten, half-attempted questions may spoil all the effort.
Believe in yourself. Set a goal for yourself.
Accordingly set a timetable for yourself.
Identify a limited number of direct questions which usually come in the exams & prepare them well.
Apply FRT (Fast reading technique) i.e. to revise more in less time.
Presentation: Be particular about how you write the answers. It should always be in points with a heading and a brief explanation.
Do not leave out any Questions.
Also be careful not to spend too much time on 1 question at the cost of other questions.
Wherever any process is asked to be explained, write all the steps involved, irrespective if the marks allotted to that question.
Draw a flowchart/diagram in support of your answer, wherever possible.
Answer those questions first, which you know very well.
Underline all the sub-headings.
Draw small cartoons /diagrams with small captions wherever fits suitable.
Attempt ‘HOTS’ questions at the last.
Utilize the QP paper reading time to plan writing strategies instead of trying to write answers in advance.
While trying to understand ‘HOTS’ questions keep in mind chapter-wise allotment of marks for each chapter. Sometimes this helps to guess the chapter from which the hots question is given.
Especially in case of Application Oriented Questions (HOTS), read Hindi medium version also, it may give you some clue. It also removes the vagueness in the English language.
Maintain a separate small hand – book to write only sub-headings for all the concepts in the subject. It helps as a ready- reckoner.
Read summaries given at the end of each chapter to get a comprehensive idea about the given chapter. Hots can be given from summaries also.
Refer latest CBSE sample question papers along with previous year Board Question Papers.
Refer ‘High scoring students’ answer sheets available in the CBSE web site.
CLASS–XII (2015-16)
COURSE STRUCTURE
One Paper
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3 Hours
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100 M arks
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Units
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Periods
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M arks
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Part A
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Principles and Functions of Management
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1
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Nature and Significance of Management
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14
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16
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2
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Principles of Management
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14
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3
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Business Environment
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12
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4
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Planning
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14
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14
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5
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Organising
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18
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6
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Staffing
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16
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7
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Directing
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18
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20
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8
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Controlling
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14
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120
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50
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Part B
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Business Finance and Marketing
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9
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Financial Management
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22
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15
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10
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Financial Markets
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20
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11
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Marketing Management
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32
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15
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12
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Consumer Protection
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16
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Part C
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Project Work
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30
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20
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120
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50
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Part A: Principles and Functions of Management
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120
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Periods
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Unit 1: Nature and Significance of Management
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14
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Periods
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Management-concept, objectives, and importance
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After going through this unit, the student/ learner
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Concept includes meaning and features
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would be able to:
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Understand the concept of management.
Explain the meaning of „Effectiveness a Efficiency.
Discuss the objectives of management.
Describe the importance of management.
Management as Science, Art and Profession
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Examine the nature of management as a science,
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art and profession.
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Levels of Management
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Understand the role of top, middle and lower
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levels of management
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Management
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functions-planning,
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organizing,
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Explain the functions of management
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staffing, directing and controlling
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Coordination- concept and importance
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Discuss the concept and characteristics of
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coordination.
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Explain the importance of coordination.
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Unit 2: Principles of Management
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14 Periods
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Principles of Management- concept and significance
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After going through this unit, the student/ learner
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would be able to:
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Understand
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the
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concept
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of
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principles
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of
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management.
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Explain the significance of management
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principles.
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Fayol‟s principles of
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managementDiscusstheprinciples of management developed
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by Fayol.
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Taylor‟s Scientific-principles managementandExplainthe
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principles and
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techniques
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of
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techniques
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„Scientific Management‟.
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Compare the contributions of Fayol and Taylor.
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Unit 3: Management and Business Environment
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12 Periods
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Business Environment- concept and importance
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After going through this unit, the student/ learner
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would be able to:
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Understand the concept of„ Business
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Environment‟.
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Appreciate the importance of business
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environment.
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Dimensions of Business Environment- Economic,
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Describe
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the
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various
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dimensi
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Social, Technological, Political and Legal
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Environment‟.
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Impact of Government policy changes on business
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Examine the impact of government policy
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withspecialreferencetoliberalization,
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changes on business and industry with special
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privatization and globalization in India
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reference to liberalisation and globalization
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since 1991.
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Appreciate the managerial response to changes
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in business environment.
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Unit 4: Planning
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14 Periods
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Concept, importance and limitation
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After going through this unit, the student/ learner
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would be able to:
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Understand the concept of planning.
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Appreciate the importance of planning.
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Understand the limitations of planning.
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Planning process
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Describe the steps in the process of planning.
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Single use and standing plans. Objectives, Strategy,
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Develop an
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understanding
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of
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single use and
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Policy, Procedure, method Rule, budget and
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standing plans
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Programme
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Describe
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objectives,
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policies,
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strategy,
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procedure,
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method,
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rule,
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budget
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and
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programme as types of plans.
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Unit 5: Organising
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18 Periods
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Concept and importance
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After going through this unit, the student/ learner
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would be able to:
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Understand
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the concept of organizing as a
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structure and as a process.
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Explain the importance of organising.
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Organising Process
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Describe the steps in the process of organising
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Structure of organisation- functional and divisional-
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Describe functional and divisional structures of
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concept. Formal and informal organisation- concept
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organisation.
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Explain
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the
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advantages,
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disadvantages
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and
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suitability of functional and divisional structure.
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Understand the concept of formal and informal
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organisation.
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Discuss the advantages, disadvantages of formal
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and informal organisation.
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Delegation, concept, elements and importance
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Understand the concept of delegation.
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Describe the elements of delegation.
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Appreciate the importance of Delegation.
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Decentralization: concept and importance
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Understand the concept of decentralisation.
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Explain the importance of decentralisation.
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Differentiate
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between
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delegation
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and
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decentralisation.
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Unit 6: Staffing
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16 Periods
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Concept and importance of staffing
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After going through this unit, the student/ learner
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would be able to:
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Understand the concept of staffing.
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Explain the importance of staffing.
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Staffing as a part of Human Resource Management-
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Understand how staffing is a part of Human
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concept
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Resource Management
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Staffing process
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Describe the steps in the process of staffing
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Recruitment process
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Understand the meaning of recruitment.
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Discuss the sources of recruitment.
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Explain the merits and demerits of internal and
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external sources of recruitment.
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Selection- process
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Understand the meaning of selection.
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Describe
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the
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steps involved
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in
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the
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process of
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Leadership- concept, styles-democratic and laissez faire
Motivation-concept, Maslow‟s hierarchyUnderstandthe conceptof ofneeds,motivation.
Financial and non financial incentives Develop an understanding of M of needs.
Concept and importance
Elements of Directing
Supervision –concept, function of a supervisor
After going through this unit, the student/ learner would be able to:
Communication- concept, formal and informal communication; barriers to effective communication, how to overcome the barriers
Unit 8: Controlling
Concept and importance
authoritative,
Training and Development- Concept and importance, Methods of training- on the job and off the job- Induction training, vestibule training, apprenticeship training and internship training
Unit 7: Directing
selection.
Understand the concept of training and development.
Appreciate the importance of training to the organisation and to the employees.
Discuss the meaning of induction training, vestibule training, apprenticeship training and internship training.
Differentiate between training and development.
Discuss on the job and off the job methods of training.
18 Periods
Describe the concept of directing. Discuss the importance of directing
Describe the four elements of directing Understand the concept of supervision.
Discuss the functions performed by a supervisor.
Discuss the various financial and non-financial incentives.
Understand the concept of leadership.
Understand the various styles of leadership. Understand the concept of communication
Understand the elements of the communication process.
Discuss the concept, merits and demerits of formal and informal communication.
Understand the various types of networks of formal and informal communication.
Discuss the various barriers to effective communication.
Suggest measures to overcome barriers to communication.
14 Periods
After going through this unit, the student/ learner would be able to:
Understand the concept of controlling.
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Explain the importance of controlling.
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Relationship between planning and controlling
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Describe the relationship between planning and
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controlling
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Steps in process of control
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Discuss the steps in the process of controlling.
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