Re: Complaint about the real estate service provided for insert address of property. Insert contract number



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Date18.09.2018
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Sample complaint letter for a real estate agent
Your name

Your address
Date
Name of the agency

Address of agency
Dear Manager
Re: Complaint about the real estate service provided for insert address of property.
Insert contract number
I am writing regarding the service provided for the insert type of service – eg sale or purchase and include address of property and bring to your attention following issues.
Enter description of problem/s using dot points. For example:

  • agent did not actively respond to interest from buyers

  • incorrect advertising listing

  • we were bullied into making a higher offer

I telephoned your business and spoke to insert name at insert the times and dates that you spoke to the business.


They advised insert main points from the phone conversations
To resolve this problem, please consider the following options:

Enter what you would like the agent to do next. For example:

Please contact me on insert work and phone numbers where possible to discuss these issues. If you haven’t contacted me within ten days I will be contacting Consumer and Business Services to lodge a complaint.



Yours sincerely,

Mary Smith

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