Hotel Management Program
The Hotel Management Program at OCC is designed for employment and/or career advancement within the hospitality industry. Whether an individual is a novice or currently employed in the hotel industry, this program strengthens their opportunity for success within the fastest growing industry in Southern California.
Career opportunities abound as multi-million dollar hotels and resorts continue expansion and building across the U.S. and abroad requiring trained individuals to fill a multitude of varied and exciting positions.
Students may choose from individual courses, and/or six areas of specialization certificates. Students are introduced to the diversified knowledge necessary and expertise preferred to increase their potential for success in employment of and management within the modern hospitality industry.
In addition to the certificates, students are encouraged to complete the requirements for an Associate of Arts Degree. Graduation requirements for Orange Coast College AA degree can be found in the catalog under Options 1, 2, or 3.
Each area of specialization includes the following 4 core courses. These core courses meet the requirements within all certificates outlined throughout the Hotel Management Program. A grade of āCā or better is required, for certification, in all courses.
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Core Courses
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Introduction to Hospitality Hotel 100 3 Fall, Spring & Summer Guest Relations Hotel 180 3 Fall & Spring Sanitation & Safety FSM 160 3 Fall, Spring & Summer Internship I Hotel 116 2 Fall & Spring
The six certificates of specialization, within the HMP at OCC, represent areas of demand identified by industry experts. These areas meet the diverse needs, both technically and theoretically, addressed by projected employment requests and industry researchers.
Guest Service Specialist
Certificate of Achievement
Develop essential skills necessary for advancement and/or employment in a service sector role within the hospitality industry.
Course Units Offered
Core Curriculum 11
Hotel 110 Front Office Operations (3) Fall & Spring
Hotel 282 Hospitality Supervisory Skills Builder (3) Spring
Hotel 240 Hospitality Sales & Marketing (3) Fall
Hotel 270 Hospitality Marketing (1.5) spring
Hotel 279 Hotel Internship II (3) Fall & Spring
Total units for certificate completion 24.5
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Financial Management Specialist
Certificate of Achievement
Provides technical and decision making requisites necessary for advancement and/or employment in an economic role within the hospitality industry.
Course Units Offered
Core Curriculum 11
Hotel 285 Hotel Operations (3) Fall
Hotel 281 Hospitality Management Skills Builder (3) Fall
Hotel 115 Accounting & Night Audit (3) Spring
FSM 240 Math & Accounting (4) Spring
Hotel 279 Internship II (3) Fall, Spring, Summer
Total units for certificate completion 27
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Housekeeping/Rooms Specialist
Certificate of Completion
Develop fundamental skills necessary for advancement and/or employment within the housekeeping and maintenance departments.
Course Units Offered
Core Curriculum 11
Hotel 120 Housekeeping/Maintenance Management (3) Fall
Hotel 290 Hospitality Supervisory Skills Builder (3) Fall
Hotel 279 Hotel Internship II (3) Fall, Spring, Summer
Total units for certificate completion 20
Human Resource Specialist
Certificate of Achievement
Develop insight, decision-making skills, and organizational understanding needed for advancement and/or employment in a human resource role within the hospitality industry.
Course Units Offered
Core Curriculum 11
Hotel 260 Supervision & Training (3) Fall & Spring
Hotel 288 Human Resource Management (3) Fall
Hotel 290 Hospitality Supervisory Skills Builder (3) Fall
Hotel 280 Hospitality Management Skills Builder (3) Fall
Hotel 286 Hotel/Restaurant Law (3) Spring
Hotel 116 Hotel Internship II (3) Fall, Spring, Summer
Total units for certificate completion 29
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Certificate of Achievement
Develop essential skills necessary for advancement and/or employment in a Sales & Marketing or Event & Meeting Management role within the hospitality industry.
Course Units Offered
Core Curriculum 11
Hotel 285 Hotel Operations (3) Fall
Hotel 240 Hospitality Sales (3) Fall
Hotel 270 Hospitality Marketing (1.5) Spring
Hotel 272 Meeting & Conferences (1.5) Fall
Hotel 271 Corporate Meeting/Event Management (1.5) Spring
Hotel 116 Internship II (3) Fall, Spring, Summer
Total units for certificate completion 21.5
Rooms Operations Specialist
Certificate of Achievement
Expands essential preparation to supervise and manage within operational areas of the rooms division. Procedures and insight are developed, building effective leadership and decision-making skills. Students expand successful communication techniques contributing toward positive guest experiences.
Course Units Offered
Core Curriculum 11
Hotel 110 Front Office Procedures 3 Fall & Spring
Hotel 288 Human Resource Management 3 Fall
Hotel 120 Housekeeping Rooms Management 3 Fall
Hotel 286 Hotel/Restaurant Law 3 Spring
Hotel 115 Accounting/Night Audit 3 Spring
Hotel 290 Hospitality Supervisory Skills 3 Spring
Hotel 116 Internship II 3 Fall, Spring, Summer
Total Units for Completion 32
Professional Meeting & Event Management Certificate of Achievement
This certificate offers a comprehensive program of study in the profession of meeting and event management. It also provides the training and career development tools with which to enter and prosper in this competitive industry.
CORE COURSES (8 week, on-line instruction)
All four-core courses (6 units) must be completed prior to selecting area(s) of specialization.
Course Units Offered
Hotel 265 Practices & Principles in Event Management 1.5 Fall 1st 8 weeks
Hotel 266 Event/Meeting Coordination 1.5 Fall 2nd 8 weeks
Hotel 270 Hospitality Marketing 1.5 Spring 1st 8 weeks
Hotel 267 Risk Management: Financial, Legal, Ethical 1.5 Spring 2nd 8 weeks
ELECTIVE COURSES (at industry locations, Thursday& Friday evenings & all day Saturday)
Student will select three elective courses (3 units) for certification within an area of specialization.
Course Units Offered
Hotel 271 Corporate Event Management 1 Fall Hotel 272 Meetings & Conferences 1 Spring
Hotel 273 Sport Event Marketing and Management 1 Fall
Hotel 274 Starting, Growing & Managing an Event Business 1 Fall
Hotel 275 Event Fund Raising 1 Spring
Hotel 276 Exposition/Trade Show Planning/Marketing/Mgmt. 1 Spring
Hotel 277 Wedding Planning Coordination & Consultation 1 Fall
Hotel 278 Catering Design & Coordination 1 Spring
PRACTICUM
Fifty hours of practicum experience with one or more Meeting/Event Management organization is a certificate requirement.
Course Units Offered
Hotel 280 Event Laboratory (100 hours) 2 As needed
Event Management Certification
Successfully complete four core courses and three electives, as well as the practicum, comprehensive examination and portfolio, within two years.
Complete a minimum of 100 hours of practicum experience with one or more Event Management organization(s).
Submit a professional portfolio that documents an actual event you have managed or helped coordinate.
Pass a comprehensive exam consisting of multiple choice questions and essay covering material from the four core courses.
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