What is a Complaint Letter?
Complaint Letter – How many times has it happened that you bought a product and it turned out to be defective? How many times did you avail of public service and were left dissatisfied? Or, did you ever notice any problematic practice taking place at a public place? What do you do in such situations?
Most of the time, we do not take any action in such situations because of which the problem doesn’t get the attention it deserves, and hence, negligence increases.
The most common way to address such problems and to make sure that your raised voice is heard is to write a letter to the concerned authorities. Sometimes, the associated organization may not be aware of the troublesome issues which makes it the crying need of time to report them.
A Complaint Letter is a type of letter written to address any type of wrong-doing, offense, grievance, resentment arising out of a product, service, etc. It is used to raise your concern about unfair things and seek a productive outcome. It is a fundamental right and duty of a citizen to seek justice arising out of any injustice, and the first step toward it is, filing a Complaint. It inspires other troubled consumers, influences the concerned authorities to take proper action, and makes the defaulters more liable, responsible, and responsive.
It can be of the following types-