PART ONEQuestions 1—12 • You will hear three telephone conversations or messages. • Write one or twowords or a number in the numbered spaces on the notes or forms below.
Conversation One (Questions 1—4) • Look at the form below. • You will hear a woman asking questions about a training course. Personnel Department Training Section Date: 10/4/04
Personnel Officer: David Jones Course: Health and Safety
Course code: (1) _______________________
Course (2) _______________________ John Briggs
Seminar room: (3) _______________________
Please wear clothes* suitable for activities which may involve contact with the floor and use of (4) ___________________ equipment.
* e.g. track-suits
Conversation Two (Questions 5—8)
From: Mark Nolan (Winston House)
Wants to know how many delegates for the plenary sessions. Has reserved three rooms for you..
Choice is between the (5) ______________________________ (will hold up to 100) or the
Garden Room in the (6) ___________________________. The two other rooms are on the second floor of the main hotel and there is (7)_______________________________ for wheelchair users.
As soon as he has some idea of how many are coming by car he will (8) __________________________. You can call him on extension 457.