Annotated master (“the works”) presentation/ Tom Peters’ Re-Imagine excellence!


Where the +201,000 new private-sector jobs came from … 51% Small firms 41% Medium-sized* 8% Big Source: ADP National Employment Report/March 2011 *E.g., German MITTELSTAND



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Where the +201,000 new private-sector jobs came from … 51% Small firms 41% Medium-sized* 8% Big Source: ADP National Employment Report/March 2011 *E.g., German MITTELSTAND

  • Read it twice.
  • (Not an anomaly.)
  • Entrepreneurs
  • and Businesspersons All
  • WHITE-COLLAR SURVIVAL STRATEGY #1: Department as Small/
  • Entrepreneurial BUSINESS
  • Training Inc., a 14-person unit* in a 50-person HR department in a $200M business unit in a $3B corporation—aiming for Excellence & WOW!
  • *PSF/ Professional Service Firm (See my …
  • Professional Service Firm 50: Fifty Ways to Transform Your “Department” Into A Professional Service Firm Whose Trademarks Are Passion and Innovation.)
  • The Professional Service Firm50: Fifty Ways to Transform Your “Department” into a Professional Service Firm Whose Trademarks are Passion and Innovation!
  • Think back to the discussion of the extraordinary technology change engulfing us—and, now, its likely impact on high-end white collar jobs. I believe there is an escape path, a route to not only survival, but flourishing.
  • I first wrote about this in my 1999 book, Professional Service Firm 50: Fifty Ways to Transform Your “Department” Into A Professional Service Firm Whose Trademarks Are Passion and Innovation. The idea: CONVERT EVERY “DEPARTMENT”/“UNIT” [and yourself] INTO A FULL-FLEDGED … “PSF”/ PROFESSIONAL SERVICE FIRM … WHOLLY DEDICATED TO EXCELLENCE & WOW & ADDING SKYSCRAPING VALUE TO THEIR CUSTOMERS’ [usually internal customers] ACTIVITIES.
  • Hence, TRAINING, INC. (Etc. Etc.)
  • This is one Big Damn Deal.
  • Muhammad Yunus: All human beings are entrepreneurs. When we were in the caves we were all self-employed . . . finding our food, feeding ourselves. That’s where human history began . . . As civilization came we suppressed it. We became labor because they stamped us, ‘You are labor.’
  • We forgot that we are entrepreneurs.”
  • —Muhammad Yunus,
  • Nobel Laureate/The News Hour/PBS/1122.2006
  • An entrepreneurial flair is not limited to a handful of Mark Zuckerbergs. As micro-lending guru and Nobel Laureate Muhammad Yunus tells us, virtually all of us who have survived the Darwinian sorting process find that some form of entrepreneurial behavior comes naturally.
  • Distinct or extinct!
  • Repeat: “I believe that ninety percent of white-collar/“knowledge-work” jobs (which are 80 percent of all jobs) in the U.S. will be either destroyed or altered beyond recognition in the next 10 to 15 years.”
  • —Cover story/Time/22 May 2000/Tom Peters
  • Circa 2013+: Multiple Choice Examination
  • You will you lose your job to:
  • choose one …
  • Offshore contractor?
  • Advanced high-speed algorithm?
  • Robot?
  • A re-tooled value-added “Brand You”?
  • Source: Derived primarily from Dan Pink
  • Circa 2014:
  • Brand YOU.
  • Fabulous at … something.
  • STAND OUT.
  • Or … STAND DOWN.
  • No other options.
  • GROW.
  • Or … DIE (professionally).
  • No other options.
  • “The ecosystem used to funnel lots of talented
  • people into a few clear winners. Now it’s funneling lots of talented people into lots of experiments.”
  • —Tyler Willis, business developer, to Nathan Heller in “Bay Watched:
  • How San Francisco’s New Entrepreneurial Culture Is
  • Changing the Country,” The New Yorker, 1014.13
  • We’re beginning to “get it.”

“The average age of a startup founder is 40. And high-growth startups are nearly twice as likely to be launched by people over 55 as by people 20-34.” —Vivek Wadhwa, Kauffman foundation (Time/0325.13)

  • Wow.
  • (I.e., not just a youngster’s game.)
  • “The growth and success of women-owned businesses is one of the most profound changes taking place in the business world today.”Margaret Heffernan, How She Does It
  • Under-attended lynchpin of the New Entrepreneurial Age?!
  • U.S. firms owned or controlled by Women: 10.6 million (48% of all firms)
  • Growth rate of Women-owned firms vs all firms: 3X
  • Rate of jobs created by Women-owned firms vs all firms: 2X
  • Ratio of total payroll of Women-owned firms vs total for Fortune 500 firms: >1.0
  • Ratio of likelihood of Women-owned firms staying in business vs all firms: >1.0
  • Growth rate of Women-owned companies with revenues of >$1,000,000 and >100 employees vs all firms: 2X
  • Source: Margaret Heffernan, How She Does It



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