Last updated on 26 2014 Manual-1 Particulars of organization, functions and duties [Section 4(1)(b)(i)]



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Reference number of the Post/Beat box of any.

Exact location & address of the Post /Beat Boxes.

 


Land area covered  by the beat box

Which P.S.has jurisdiction over the Post/Beat box.

Whether construction of Public Land’

Who Construction.

Month & Year of Construction

Total cost of construction a incurred

If, electricity provided, ‘K- number of the electricity Connection.

-----

Heera Sweet, Near –UTI. ATM, Babarpur Road, Shahdara.

10 x 10

Police Station-Shahdara.

Foot path on Road side.

M.W.A- Babarpur.

Since-31.01.91.

Not Known.

Meter. No.13922693 (Bill paid by HAG)

-----

Shahdara Fly- over, Near M.S.Park,         Metro Station.

6 x 4

Police Station-Shahdara

Foot path on Main- G.T.-Road.

No such record available

No such record available.

Not Known.

No- electricity connection.

 

-----

Panchsheel Garden,     ( Corner Panch sheel Park)

4 x 4

Police Station-Shahdara

Foot path on Road side.

No such record available

No such record available.

Not Known.

No- electricity connection.

-----

S.D.N.Hospital,        64- Foota Road.

6 x 7

Police Station-Shahdara

Foot path on Road side.

No such record available

No such record available.

Not Known.

No- electricity connection.

-----

R- Block,           Dilshad Garden.

5 x 6

Police Station-M.S.Park

Foot path on Road side.

No such record available

No such record available.

Not Known.

No- electricity connection.

-----

Green Field ‘Public School’ G.T.B.-Enclave

6 x 7

Police Station-M.S.Park

Foot path on Road side.

No such record available

No such record available.

Not Known.

No- electricity connection.

-----

E- Pocket, G.T.B.Enclave.

5 x 6

Police Station-M.S.Park

Foot path on Road side.

No such record available

No such record available.

Not Known.

No- electricity connection.

-----

Babarpur- Bus- Terminal.

8 x 14

Police Station-Welcome.

Foot path on Road side.

M.W.A- Babarpur.

No such record available.

Not Known.

Meter No. CA.1000-23020  (Bill paid by HAG)

-----

65- Road Pili Mitti, Janta Colony.

7 x 10

Police Station-Welcome.

Foot path on Road side.

R.W.A & M.W.A- Janta Colony.

No such record available.

Not Known.

Meter No. CA.1000-20782 (Bill paid by HAG)

-----

65- Road, Near ‘Power House’ Subash Park.

6 x 10

Police Station-Welcome.

Foot path on Road side.

R.W.A-     Subash Park.

No such record available.

Not Known.

No- electricity connection.

-----

West Gorak Park.       New Jafrabad. (Near- Community Centre)

10 x 14

Police Station-Welcome.

Foot path on Road side.

R.W.A-         New Jafrabad.

No such record available.

Not Known.

Meter No. CA.1000-20511. (Bill paid by HAG)

 

-----

Gokul Puri- Main Market, Opposite- State Bank of India.

8 x 8

Police Station-Gokul Puri.

Foot path on Road side.

R.W.A & M.W.A.Gokul Puri.

No such record available.

Not Known.

No- electricity connection.

 

-----

Meet Nagar, Check Post- Udyog- UP-       Loni Border.

7 x 7

Police Station-Jyoti Nagar

Foot path on Road side.

No such record available.

No such record available.

Not Known.

No- electricity connection.

-----

Durga Puri Chowk, 100- Foota Road, Jyoti Nagar.

7 X 5

Police Station-Jyoti Nagar

Foot path on Road side.

No such record available.

No such record available.

Not Known.

No- electricity connection.

POLICE POST TELEPHONE NUMBERS

Office/Police Station

Telephone No.

Fax No.




AIIMS (D. Colony)

011-26588840, 011-26864851/3345

 

Lady Harding (Mandir Marg)

011-23363728

 

Ahata Kidara (S. Bazar)

011-23521876

 

Anand Vihar (ISBT)

011-22157909, 011-22450100/6709

 

Andha Mugal (Gulabli)

011-23691010

 

Balli Maran (Kotwali)

011-23919333

 

Bhati Mines (Mehrauli)

011-26654235

 

Budh Vihar (S. Puri)

011-27535065

 

Ballim Aran (C. Chowk)

011-23951486, 011-23962201/6468

 

Boat Club (Pt. Street)

011-23385022, 011-23386354

 

Booth Shai Ganj (K. Mkt.)

011-23962201/6493

 

R M L (Mandir Marg)

011-23404282

 

J P N (I P Estate)

011-23232294 , 011-23235152

 

Dost (Puspanjali) (M. Puri)

011-27012882

 

Dev Nagar (D.B.G Road)

011-28716599, 011-25765599, 011-25737951/7469

 




 

DISASTER MANAGEMENT CENTRES

New Delhi Range 22417747

(Laxmi Nagar Fire Station)

Northern Range 27562532

(Rohini Fire Station)

Southern Range 26445230

(Nehru Place Fire Station)

Disaster Management Helpline – 1077

Control Room 101, 2341222

 13)     Grievance Redress Mechanism:-






HOW TO REACH DELHI POLICE







Any person desirous of having an access to any office/Distt./Unit or any officer of the Distt./Unit, can do so directly or indirectly in a manner as mentioned below:-







  • Physical access.

  • Correspondence.

  • Telephone.

  • Inter-net and e-mail.

  • FAX







 







PHYSICAL ACCESS







Any person can visit any Police Station/any Distt/Unit/Officer of the Delhi Police in person to submit his complaint, to know the outcome of his complaint/case or to have the desired information.







 







AVAILABILITY OF POLICE OFFICERS FOR PUBLIC HEARING







 







1.

Addl. Commissioners of Police /Deputy Commissioners of Police

Daily on all working days. (From 12.00 Noon to 2 PM) 

2.

S.D.P.Os

Daily on all working days. (From 3.30 PM to 5.30 PM)

3.

S.H.Os

Daily 4.00 PM to 5 PM.

4.

Addl.DCsP/S.D.P.Os/S.H.Os

Once a month on Thana Diwas for hearing the public to sort out their grievances

5.

Addl.DCsP/SDPOs/SHOs/Addl.SHOs

Once a month with RWAs/MTAs.








HOW TO REACH POLICE THROUGH CORRESPONDENCE





Any person can have access even to the officers at the senior most level by corresponding with them in writing directly.  Letters/complaints can also be put in the complaint/suggestion boxes placed at every Police Station and offices of ACsP Sub-Division and other senior officers.  Besides, these can also be given by hand and a receipt obtained for the same.  A Post Box No. 171 at GPO, New Delhi, has also been earmarked for the same purpose. 





 





THROUGH TELEPHONE (Please see Annexure 'A')





Any person who cannot visit a Police Station in person and who is not in a position to write can have access to the police on telephone.  Everyone can contact the Central Police Control Room, which functions round the clock on Phone No. 100, whenever in need of police assistance.  Telephone facilities are also available to Women on the Help Line No. 1091. The Police Control Room, besides attending the distress calls also provides required information about the name, designation and Phone Numbers of the Police Officers.





 





WEBSITE AND E-MAIL





You are welcome to contact us on the following websites/e-mail addresses:- 





1.     

Commissioner of Police, Delhi

e-mail: cp.bsbassi@nic.in

2.     

Official Website of Delhi Police

www.delhipolice.nic.in 

3.     

Recruitment

www.delhipolicerecruitment.nic.in

4.     

Traffic Police

www.delhitrafficpolice.nic.in

info@delhitrafficpolice.nic.in

5.     

Licensing Branch

www.delhipolicelicensing.gov.in

6.     

Special Police Unit (Women & Children)

www.dpjju.com

 


7.     

MACT Cell

www.dpacciclaim.in

8.     

F.R.R.O.

www.immigrationindia.nic.in

e-mail: frrodelhi@hotmail.com



9.     

Anti Obscene Call Cell

e-mail: acp-sit-dl@nic.in

10. 

Anti-Stalking Cell

e-mail: acp-sit-dl@nic.in

11. 

Anti Threat by Recovery Agent’s Cell

e-mail: acp-aec-dl@nic.in

12. 

Crime Branch

e-mail: dcp-crime-dl@nic.in

13. 

ZIPNET (Missing Persons) 

www.zipnet.in

14. 

Stolen Vehicle Identification Service

www.delhipolice.nic.in

www.delhipolice.nic.in/home/stolen.htm

www.delhipolice.nic.in/home/searchengine/ stolen.htm

15.   

Vigilance

e-mail:  dcpvigilancedl@yahoo.com

16.   

Senior  Citizens 

e-mail: scscphq@bol.net.in








 





HELPLINES





The following helplines have been started by Delhi Police: 





Women

1091

Senior citizen

1291

Information about crime            

1090

Anti Obscene Call Cell

27894455 & 1096

Fax: 27292523

SMS-9911135446

e-mail: acp-sit-dl@nic.in



Anti-Stalking Cell

Anti Threat by Recovery Agent’s Cell

26184455, 1090

Fax : 26178123



e-mail: acp-aec-dl@nic.in

Missing Persons Helpline

23241210 & 1094

Traffic Helpline

25844444 & 1095

PCR

100








 
















a. 

Public Grievances Cell has been set up in each of the Eleven districts of Delhi Police for redressal of public grievances under the direct supervision of an ACP.

b.

 Districts Level Committee/Thana Level Committee Meetings, presided by respective Member of Parliament, represented by MLAs, MLCs and officials of civic bodies area are also organized by District DCsP at regular intervals. Besides, meetings are organized with Residents Welfare Associations and Market Traders Associations also at regular intervals.

c.

For speedy and just redressal of grievances, a number of measures have been taken including publishing of e-mail addresses of all district/unit officers, installing of complaint boxes at a number of places so that inconvenience to the common person is avoided while making complaints.

d.

There is a Traffic help line also at 011-25844444 for lodging traffic related complaints.

e.

A time table has been displayed at every Police Station when SHOs and other senior officers are available to public to attend their grievances, problems / complaints.

f.

Senior police officers of the rank of DCsP and ACsP visit police stations regularly for attending to complaints, grievances of public on the spot.

g.

Commissioner of Police Delhi is directly dealing with all complaints where allegation of corruption, non-co-operation, brutality and misbehaviour are received against any police officer, to restore public faith in the police.

h.

Post box No.171 for secret complaint.

i.

Complaint boxes in offices of DCsP & above officers.

j.

Display boxes showing the telephone numbers etc. and availability of officers – on dates specified. 

k.

Website: http://www.delhipolice.nic.in/ and e-mail : delpol@del2.vsnl.net.in accessible to public for their comments / opinions and stolen / recovered vehicles informations.

l.

‘Sankraman Kaksh’ in every Police Station.

m.

Surprise checks by the teams of PHQ Vigilance Branch.

n.

Sensitization of staff handling public complaints.
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