B. T. S degree (C. B. C. S. S) Examination,october 2015 Fifth Semester Core 17: Tourism environment and Ecology Time: Three Hours Max mark : 80



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Model Question Paper

B.T.S DEGREE (C.B.C.S.S) EXAMINATION,OCTOBER 2015

Fifth Semester

Core 17: Tourism environment and Ecology

Time: Three Hours Max mark : 80

PART A


ANSWER ALL QUESTIONS. EACH QUESTION CARRIES 1 MARK

1. Expand UNEP.

2. Which day is celebrated as forest Day?

3 Give the trade mark of Environment friendly product of India.

4. Name any two Ramsar sites in Kerala.

5. Which state in India is celebrating 2015 as the visit the year?

6. Name the union minister for Forest and Environment?

7. To which district is Mangalavanam associated with?

8. To which kind of tourism is Pichavaram famous for?

9. Expand CITES.

10. Who coined the term responsible Tourism. (10 X1=10 )

PART B


ANSWER ANY EIGHT QUESTIONS. Each Carries 2 marks.

11. Define Ecosystem.

12. What is demonstration effect?

13. List any two cultural impacts of tourism.

14. Point out any two major decisions by NCT on Ecology.

15. Define population.

16. Give the definition of sustainable development.

17. What is meant by Zoning?

18. Name any two national parks in Assam.

19. What is alternative tourism?

20. What is mass tourism?

21. Define species.

22. Who coined the term ecology? (8 X2=16)

PART C


ANSWER ANY SIX QUESTIONS

EACH QUESTION CARRIES 4 MARKS

23. Write a note on the ecological impact of tourism on coastal and marine areas?

24. Give a brief account of tourism environment linkage.

25. Human animal conflict is a major issue in Wild life areas. How it affect Wild Life Tourism?

26. Describe any one World Natural Heritage Site.

27. Write a note on anthropological aspects of Tourism.

28. What is meant by cost benefit analysis in tourism?

29. Discuss the major land use issues in Tourism.

30 Explain Rio+20 summit.

31 What are the major problems faced by back water tourism in Kerala? (6 X4=24)

PART D


ANSWER ANY TWO QUESTIONS

EACH QUESTION CARRIES 15 MARKS

32. Write an essay on Environmental Dimension of Tourism activities.

33. Environmental Impact studies are essential for tourism development. Give your views with suitable examples.

34. Explain the UN WTO initiatives for Environmental protection.

35. Give an account of ecotourism development in India. (2X15=30)

Model Question Paper

B.T.S DEGREE (C.B.C.S.S) EXAMINATION,OCTOBER 2015

Fifth Semester

Core 18 Tourism Marketing

Time: Three Hours Max mark : 80

PART A


ANSWER ALL QUESTIONS

EACH QUESTION CARRIES 1 MARK

1 Online marketing is------- Marketing.

2 A firm identifies the target market, needs and wants of customers through ----------.

3. Paid form of persuasion is called------------

4. Promotion campaign of India is called------------

5 State any one importance of tourism marketing.

6 Give an example of service product.

7 Expand DMA

8 Name the segmentation under which Age, income.etc are included?

9 List one example for survey method of research.

10 High volume low pricing is called------- pricing. (10 x1=10)

PART B

ANSWER ANY 8 QUESTIONS



EACH QUESTION CARRIES 2 Marks

11. Define Brand.

12. Explain direct marketing.

13. Define product line.

14. Define copyright.

15. What is skimming pricing?

16. What is meant by geographic segmentation?

17. State the importance of CRM in airline.

18. What is personal selling?

19. Define public relation.

20. Discuss the role of fairs in the promotion of tourism.

21. Which country is the highest spending country in the Tourism market in 2014?

22. Which district in Kerala receive maximum FTA”S. (8 x2=16)

PART C


Answer any six Question. Each Carries 4 marks.

23. Explain distribution channel.

24. State the relevance of SWOT analysis in Tourism marketing.

25. Describe the role of intermediaries in Tourism marketing.

26. What are the different stages in new product development?

27. Explain the process of tourism marketing.

28 . What are the various stages in PLC. Explain.

29. Why market research is essential in Tourism marketing.

30. Describe tools of tourism promotion.

31 Explain the advantage of discount pricing in hospitality sector. (6 X4=24)

SECTION C

Answer any two Questions.

Each Question carries 15 marks.

32. What are the elements of marketing mixes? How these mixes support the tourism industry in India.

33. Analyse how segmentation is effective in Tourism marketing.

34. Write an essay on the different pricing methods.

35. Write an essay on the destination image campaign of Department of Tourism.

Model Question Paper



B.T.S DEGREE (C.B.C.S.S) EXAMINATION,OCTOBER 2015

Fifth Semester

Core 19 HUMAN RESOURCE MANAGEMENT

Time: Three Hours Max mark : 80

Part A


Answer all questions. Each question carries one mark.

  1. Define HRM.

  2. What is QWL?

  3. What is stress management?

  4. What is Merit Rating?

  5. What is Quality Circle?

  6. What is Stress interview?

  7. What is Job analysis?

  8. Explain man power planning.

  9. What do you mean by recruitment?

  10. What is Induction? (10 X1=10)

Part B

Answer any eight questions. Each question carries two marks.



  1. What is MBO?

  2. What is Job enrichment?

  3. What is Staffing?

  4. Explain HRP.

  5. What is Labour Turnover?

  6. Define training.

  7. Define Performance Appraisal.

  8. List out the various sources of recruitment.

  9. Explain Job description.

  10. What are Dexterity tests?

  11. Explain components of compensation.

  12. What do you mean by absenteeism? (8 X2=16)

Part C

Answer any six questions. Each question carries four marks.



  1. State the objectives of employee training.

  2. Explain various needs of induction.

  3. What are the steps involved in selection process? Briefly explain each.

  4. Outline the functions of human resource management.

  5. Explain the objectives of human resource planning.

  6. Enumerate different training methods.

  7. Explain various reasons for high labour turnover.

  8. How an organization can reduce absenteeism?

  9. Briefly explain HRD in Tourism. (6 X4= 24)

Part D

Answer any two questions. Each carries fifteen marks.



  1. Explain the process of performance appraisal.

  2. State the merits and demerits of various sources of recruitment.

  3. What is manpower planning? Why is it necessary? Discuss the various steps involved in it?

  4. Explain the role of human resource development in Service Sector? (15 x2=30)

Model Question Paper



B.T.S DEGREE (C.B.C.S.S) EXAMINATION,OCTOBER 2015

Fifth Semester

Core 20 -PROGRAMMING IN VISUAL BASIC AND COMPUTERISED ACCOUNTING

Time: Three Hours Max mark : 80

Part A Short Answer Questions (Answer all)



  1. Give the syntax of CASE Statement?

  2. What is a Voucher in TALLY ?

  3. What is a data Control in VB ?

  4. What is a Combo box ?

  5. Which are the elements of a form ?

  6. What is the syntax of defining a variable in VB ?

  7. What is the use of Dim statement ?

  8. Give the syntax of IF-THEN-ELSE statement

  9. Give two Properties of label control ?

  10. Give two advantages of computerizing your accounts ? (10 x 1)

Part –B Brief Answer Questions (Answer any eight Questions)

  1. Give two properties that can be set at run time in a VB Control ?

  2. What is a Procedure in visual Basic ?

  3. Give an example of IF-THEN-ELSE Statement ?

  4. What is Event Driven Programming ?

  5. What is an ADO data control ?

  6. How will you set time for entries in a voucher?

  7. What is timer control ?

  8. How will you create a company in a voucher ?

  9. Describe a Msgbox and input box used in VB

  10. What are the arithmetic operators in VB

  11. What is an array

  12. What is the advantages of using menu editor in VB (8x2=16)

Part C – Descriptive / Short Essay (Answer any 6)

  1. Describe 5 features of computerized accounting

  2. Write a program in VB to find the sum of N- Numbers

  3. What are logical operators in VB ? Explain with example

  4. Using an example explain the use of variable

  5. How will you create trial balance in TALLY ?

  6. Write a program to print even numbers between 1 and 10

  7. Write a VB Program to find if a number is negative or positive

  8. Using an example ,explain the use of variable ?

  9. What is range of short integer in VB ? (6 X4=24)

Part –D Long Essay (Answer any 2)

32.Explain 10 features of TALLY ?

33.Explain different control structures in VB ?

34.Write a program in VB Which will accept a customer name and search it in a


database. Display a message if the record is found

35.Write a program in VB for entering , editing and deleting student records of school. Use ADO Data control

(15x2=30)

Model Question Paper

BACHELOR OF TOURISM STUDIES (CBCSS) EXAMINATION,

Fifth Semester

COMMOM CORE-5-AIR FARES AND TICKETING

Time: Three Hours Max: 80 marks

Part A

Answer all questions. Each question carries 1 mark


  1. Mention the global indictor for the following journey.

CAI- JNB-SYD

  1. Name the country in which the city Osaka is located.

  2. Where is ICAO head quarters located?

  3. Write the three letter code for the following cities.

  1. HELSINKI b. KOLKATHA c. AMSTERDAM

  1. Write the code of Delta Air.

  2. What is ETD?

  3. Who is a standby passenger?

  4. What is GDS?

  5. What is COC?

  6. Name the cities.

  1. LIM b. OSA c.BGO

(10*1=10)

PART B - Brief Answer questions (Answer any eight questions)

  1. What is ECNR?

  2. What is configuration?

  3. What is CTM FARE?

  4. What is TPM?

  5. What is Green channel?

  6. Define customs.

  7. What do you mean by Hub & Spoke system?

  8. Define open sky policy.

  9. Define excess baggage surcharge.

  10. What do you mean by a segment in an airline journey?

  11. What is code share?

  12. What is ECNR?

(8*2=16)



PART C- Descriptive/Short Essay Questions (Answer any Six Questions)



  1. Explain the in flight services.

  2. Briefly explain the departure formalities in an airport.

  3. Discuss the different types of special fares.

  4. Explain the different types of airline journeys.

  5. The local time in MAD is 05:00hrs on 30th October. What is the local time and date in YVR?

MAD= GMT+1, YVR = GMT-7

  1. Find out the total flying hours for a journey leaves from TYO at 12:30 on Tuesday 10th November and arrives in SYD at15:55 on the same day.

SYD = GMT+11, TYO = GMT+9

  1. Explain the freedoms of air.

  2. Briefly explain the basic elements airfare.

  3. Discuss the different classes of travel in international flights.

(6*4=24)

PART D-Long Essay: (Answer any Two Questions)

  1. Calculate the fare for the following journey.

  YMQ –NYC- LON- BRU          Fow  MPM = 4142

YMG- LON = 2583.81                        TPM : YMQ- NYC= 338

          YMQ- BRU =2224.61                      NYC- LON =3458

           NYC -LON = 3301                         LON- BRU =206

  NYC- BRU= 2506


  1. Calculate the fare for the following journey.

AKL- SYD-TYO- NOU- AKL

    


NUC’S MPM

AKL - SYD = RT 710.98 AKL-SYD=2210

AKL - TYO = RT 2564.26 AKL-TYO=6560

     AKL - NOU = RT 735.57

     SYD - TYO = RT 2628.48

     NOU – AKL= RT 2406.50



TPM

    AKL - SYD =1343

   SYD - TYO = 4863

   TYO – NOU= 4348

   NOU - AKL =1145


  1. Calculate this fare for the following

 Curaco - Amsterdam – Barcelona- Hamberg - Zurich -Amsterdam - Curaco

                                    

FRT NUC’S MPM

CUR - AMS    4441.34    5482         

CUR - BCN    4214.52     5792

CUR – HAM   4544.12    6162

CUR - ZRH    4405.58     6216

TPM

CUR - AMS  = 4869

AMS - BCN  =  771

BCN - HAM  = 928

ZRH - AMS  = 375

AMS - CUR = 4869



  1. Refer the map and locate the following cities.      (Blank maps have to be provided along with the question paper)                                       

  1. PARIS

  2. OSAKA

  3. LONDON

  4. HAVANA

  5. SINGAPORE CITY

(2*15=30)

Model Question Paper

BACHELOR OF TOURISM STUDIES (CBCSS) EXAMINATION,

Sixth Semester

CORE-21: Principles of International business for Tourism

Time: Three Hours Max: 80 marks

Section A – (Answer all questions, 1 mark each)

  1. EXIM bank established in which year?

  2. Expand BOP?

  3. Which is the Head quarter of ADB?

  4. What is Petro-Dollar?

  5. Abbreviate FERA?

  6. What is Inflation?

  7. What is the other name of IBRD?

  8. Abbreviate SDR?

  9. In which year 14 banks were nationalized in India?

  10. Expand IDA? (10 x1=10)

Section B-(Answer any Eight. 2 marks each)

  1. What is Euro-dollar?

  2. Define Hedging?

  3. What is Devaluation?

  4. What is Arbitrage?

  5. Define Fiscal policy?

  6. Define Foreign Exchange?

  7. What is the Difference between Internal Market and Inter National MArket?

  8. List out the Advantage of Fixed Exchange rate?

  9. What is Export Boundies?

  10. Write a short note on Basket of Currencies?

  11. What is Deflation?

  12. RBI established in which year? (8 x2=16)

Section C-(Answer any six, 4 marks each)

  1. Explain the dealers in foreign exchange market?

  2. Write a note on SDR?

  3. What is the difference between Fixed and Flexible exchange rate?

  4. Differentiate between BOP and BOT?

  5. Write a note on Foreign Exchange Management Act?

  6. Briefly explain the functions of World Bank?

  7. Write a note on Asian Development Bank?

  8. Why IDA is known as the soft loan window of World Bank?

  9. Briefly explain the components of Globalization? (6 x4=24)

Section D- (Answer any Two, 15 Marks each)

  1. What is Exchange control? Explain the objectives and methods of Exchange control?

  2. Explain the Purchasing Power Parity Theory?

  3. Briefly explain the Causes of Fluctuation in the rate of exchange?

  4. What are the Causes for the disequilibrium in BOP and which are the methods of correcting?

(2 x15=30)

Model Question Paper

B.T.S. DEGREE (C.B.C.S.S) EXAMINATION MARCH 2016

Sixth Semester

Core 22-WEB DESIGNING AND ONLINE BUSINESS FOR TOURISM

(Time: 3hrs) (Maximum Mark : 80)

PART A


Answer all questions. Each question carries one mark each.

  1. What is a server?

  2. What is hyperlink?

  3. Define Topology.

  4. Which are the attributes of BODY tag?

  5. Define Netscape navigator.

  6. What is broadband?

  7. What is a tool bar?

  8. Define GUI.

  9. Which language is used for web page designing?

  10. Define Documents in computer.

(10x1 = 10)

PART B


Answer any eight questions. Each carries 2marks.

  1. Define Outlook express.

  2. Write short note on Magnetic media?

  3. Bus topology is also called linear topology. Why?

  4. Write short note on fibre optic cable.

  5. What are the uses of forms in a web page?

  6. Explain the use of folders in a computer.

  7. Differentiate between Baseband and Broadband.

  8. Define coaxial cables.

  9. List the uses of MARQUEE with the help of an example.

  10. Differentiate between Rowspan and Colspan.

  11. Explain different types of hyperlinks.

  12. What are the advantages of using an e-mail?

(8x2 = 16)

PART C


Answer any six questions. Each carries 4 marks.

  1. Write a short note on Transmission media.

  2. Explain various table elements with example.

  3. Explain different types of Network.

  4. Explain Network topologies.

  5. Describe HTML.

  6. Write a code in HTML which shows different levels of heading in HTML with “HAI”

  7. Explain Definition list.

  8. Explain frames and tables in HTML.

  9. Explain elements of a Web page.

(6x4 = 24)

PART D


Answer any two questions. Each carries 15 marks.

  1. What is a frame? What are its uses? How is it different from a table?

  2. Explain different types of lists that can be made in an HTML page with the help of an example.

  3. Define Internet. Write a brief history of Internet.

  4. Explain Network topology.

(15x2 = 30)

Model Question Paper

BACHELOR OF TOURISM STUDIES (CBCSS) EXAMINATION

Sixth Semester

CORE 23: HISTORICAL BACKGROUND OF TOURIST CENTRES IN SOUTH INDIA

Time: Three Hours Max: 80 marks

Part A

Answer all questions. Each question carries 1 mark



  1. Where is Brihadeswara temple located?

  2. Name the first Veda.

  3. Which is the most famous festival of Karnataka?

  4. Which state in India came into existence on 1st February 2014?

  5. Give an eg.for a jain temple in South India.

  6. Who authored the Tholkkappiyam?

  7. Who is the lord of Tirupathi?

  8. Give an example for chola architecture.

  9. Where is Arjuna penance located?

  10. What is traditional north Indian architecture called?

(10*1=!0)

PART B - Brief Answer questions (Answer any eight questions)

  1. What is Vimana of a temple?

  2. Define heritage

  3. What are the features of Amaravathi?

  4. What was the stand of Nizam on the eve of Indian Independence?

  5. What is the historical significance of Madurai?

  6. Describe Bakel fort.

  7. What are the important tourist attractions in Mattancherry?

  8. Write a note on mohiniyattam.

  9. Define culture.

  10. Explain unity in diversity.

  11. Write a note on Padhmanabhapuram palace.

  12. Write a note on Kuchipudi.

(8*2=16)

PART C- Descriptive/Short Essay Questions (Answer any Six Questions)

  1. Explain the features of Dravidian architecture.

  2. Write a note on Auroville.

  3. Write a note on Mahabalipuram group of temples.

  4. Briefly explain the history Andhra pradesh

  5. Briefly explain the role of Charminar in Andhra tourism.

  6. Write a note on chola architecture.

  7. Write a note on Kanchipuram.

  8. Explain the features of Chalukyan architecture.

  9. Write a note on Karnatic music.

(6*4=24)

PART D-Long Essay: (Answer any Two Questions)



  1. Explain the main architectural features of south Indian temples and their historical evolution with special focus on the temples of Tamil Nadu.

  2. Give an account of the geographical and architectural achievements of Vijaya Nagara rulers.

  3. Explain the major classical dance forms of South India.

  4. Explain the major wildlife sanctuaries in Andhrapradesh also explain the role of sanctuaries in the development of tourism in Andhra Pradesh.

(2*15=30)

Model Question Paper

BACHELOR OF TOURISM STUDIES (CBCSS) EXAMINATION

Sixth Semester

COMMON CORE-6: STRATEGIC TOURISM MANAGEMENT AND ENTREPRENEURIAL DEVELOPMENT

Time: Three Hours Max: 80 marks

Part A

Answer all questions. Each question carries 1 mark

  1. Who is a Fabian Entrepreneur?

  2. Who is an Intrapreneur?

  3. Explain Entrepreneurial ‘mobility’?

  4. Define core competence.

  5. Expand SIDO.

  6. Expand TGM.

  7. Expand EDI.

  8. Define Motivation.

  9. Define ‘Mission’.

  10. Define ‘Micro finance’. (10X 1=10)

Part B

Answer any eight questions. Each question carries two marks.



  1. What is a sick unit?

  2. Define formal planning.

  3. What is meant by SBU strategy?

  4. Define Horizontal Integration.

  5. What do you mean by conglomerate diversification?

  6. Expand and explain SCOT.

  7. What is an ancillary unit?

  8. What do you mean by business location?

  9. Define Environment.

  10. What is Green channel scheme?

  11. What is Grand strategy?

  12. Define SSI. (8 X2=16)

Part C

Answer any six questions. Each question carries four marks.



  1. Explain Retrenchment strategy.

  2. Explain characteristics of an entrepreneur.

  3. Write note on scanning of environment.

  4. Explain characteristic features of tourism industry.

  5. Explain the role of entrepreneurship in SSE and economic development.

  6. Briefly explain the features of family business.

  7. Explain BCG model.

  8. Write note on levels of strategy.

  9. What are the principles of good strategy? (6 X4=24)

Part D

Answer any two questions. Each question carries fifteen marks.



  1. Briefly explain the growing relevance of strategic management in tourism sector.

  2. Explain SWOT analysis.

  3. “Entrepreneurs are born not made”. Comment.

  4. Explain the features of small scale business. (2 x15=30)

Model Question Paper



BACHELOR OF TOURISM STUDIES (CBCSS) EXAMINATION

Sixth Semester

OPEN COURSE-FRONT OFFICE MANAGEMENT



Time: Three Hours Max: 80 marks

Part A

Answer all questions. Each question carries 1 mark

  1. What is CP?

  2. Who is scanty baggage guest?

  3. Which hotels are referred as ecotels?

  4. Identify the room which is spread over two floors and is interconnected by a staircase.

  5. What is bell desk?

  6. Who is a GRE?

  7. What is a flotel?

  8. Name the section in the front office which keeps mails and forwards messages to the guest.

  9. Who is a skipper?

  10. What is cabana?

(10*1=10)

PART B - Brief Answer questions (Answer any eight questions)

  1. Who is a night auditor?

  2. Define lobby.

  3. Define check in.

  4. What is guest folio?

  5. What is C form?

  6. Explain the role of front office.

  7. What is buffet?

  8. What do you mean by room status report?

  9. What is a la carte menu?

  10. Write a note on hotel accounting.

  11. What is supplementary accommodation?

  12. Explain the role of front office cashier. (8*2=16)



PART C- Descriptive/Short Essay Questions (Answer any Six Questions)

  1. Explain how the computers affect hospitality industry?

  2. Briefly explain the organizational hierarchy of front office department.

  3. Discuss the various mode of payment in settling hotel bills.

  4. Draw a specimen of GRC .What are the procedures in guest registration.

  5. Write a note on basic etiquette’s of food & beverage service staff.

  6. Explain the main functions of front office department.

  7. Discuss the guest cycle.

  8. Explain the different types of meal plan in a hotel.

  9. Discuss the role of public relation manager in a hotel.

(6*4=24)

PART D-Long Essay: (Answer any Two Questions)

  1. Define House Keeping department and explain the functions of House Keeping staff.

  2. Explain the different Star category hotels.

  3. Explain the different functional departments of a hotel.

  4. Explain the major challenges faced by the hospitality industry.

(2*15=30)


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