Assessment Resources Internet Resources for Higher Education Outcomes Assessment



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Assessment Resources

Internet Resources for Higher Education Outcomes Assessment

Many of the pages on this list have links to other resources and to each other. We like to use other people's lists of links instead of connecting to all the resources directly from here.

We keep looking for new resources and lists of links, and for new pages on individual institutions' assessment programs. If you know of sites that we should add to this list, please email us their Internet addresses.

The Internet is fluid--pages and their locations change often. If you find that we have the wrong address for a page, or that its contents have changed and our description is no longer accurate, please let us know.

Since the links on this site are annotated with brief descriptions, you can use your browser's Find (Ctrl-F) function to locate information about a particular topic. For example, you can find entries whose links or annotations include the word "survey."

Many of the sites include pdf files. You can download a free Adobe Acrobat Reader for these files.

Most recent new links: 9/29/14
Most recent check/update of broken links: 8/2/14
Annotations checked/updated: Winter/Spring 2014
About this list

Index

 General resources--discussion groups, lists of links, archives of articles, etc.


 Assessment handbooks
 Assessment of specific skills or content
 Individual institutions' assessment-related pages
      a  b  c  d  e  f  g  h  i  j  k  l  m  n  o  p  q  r  s  t  u  v  w  x  y  z  
 State boards & commissions
 Accrediting bodies
 Student assessment of courses & faculty

General Resources--Discussion Lists, Forums, Archives of Articles, Lists of Links, etc.

 Principles of good outcomes assessment practice 



  • 9 Principles of Good Practice for Assessing Student Learning

    • From the American Association for Higher Education Assessment Forum. AAHE went out of business in summer 2005 and their website is no longer available. This page is from DePaul University.

  • Committing to Quality: Guidelines for Assessment and Accountability in Higher Education (pdf file)

    • From the New Leadership Alliance for Student Learning and Accountability and endorsed by a number of national higher education organizations.

    • Assuring Quality is an institutional self-assessment workbook based on the guidelines.

  • Assessment 2020: Seven Propositions for Assessment Reform in Higher Education (pdf file)

    • From the Australian Government Office for Learning & Teaching.

  • What is "Good" Assessment? A Synthesis of Principles of Good Practice (pdf file)

    • Five dimensions of good assessment practice, summarized from national organizations and assessment experts. With references to and summaries of the sources.

    • From Linda Suskie.

 AALHE (Association for the Assessment of Learning in Higher Education)



  • A professional association for higher education assessment practitioners, AALHE became available to the assessment community in spring 2010.

  • Some website features are restricted to AALHE members, some are available to the public (the list below indicates which features are restricted). The site includes:

    • Information about AALHE and about joining AALHE.

    • Links to other assessment resources. (See both the Resource Room and About Us / Other Associations.)

    • Opportunities for interaction about assessment issues, via topic-specific blogscommunities of practice, and webinars, and on the ASSESS discussion list. (Blogs, COPs, and webinar participation are restricted to AALHE members. Archived webinars and the ASSESS list are available to the public in the Resource Room.)

    • Information about & from AALHE's annual conferences. (Conference papers are restricted to AALHE members.)

  • Intersection newsletter for AALHE members.

 ACT 



  • Surveys and assessment tools for colleges & universities.

  • Links to information about other ACT tools for higher education.

 American Evaluation Association

  • Resources for and information about assessment & evaluation in many contexts, including education & higher education. See About Us.

  • Community resources

    • EVALTALK online discussion list.

    • The public elibrary includes a daily blog and (pdf and Powerpoint files) materials from AEA conference presentations.

    • Discussion forums for AEA members.

 American Society for Quality: Education Division

  • A division of ASQ, the national organization for the application of quality control in business and industry.

  • K-12 as well as higher education.

  • Some articles in the Division's online journal Quality Approaches in Higher Education deal with assessing student learning outcomes. Some issues of its Higher Education Brief focus on assessment & accountability; recent issues are available to the public.

 Assessing administrative and support units

  • Many of the individual institutions' assessment-related pages (below) include include assessment plans and guidelines for assessing administrative & support units. Also see the lists of examples and resources provided by theCollege of WoosterFlorida Atlantic University, and the University at Albany.

  • Some assessment handbooks include information for administrative/support units as well as for academic units. Handbooks specifically for administrative &/or support units include:

    • Administrative Assessment Handbook (University of North Carolina, Greensboro, pdf file).

    • Administrative Assessment Handbook (Marymount Universitypdf file).

    • Administrative Unit Assessment Handbook (University of Central Florida, pdf file).

    • Administrative and Educational Support Units Assessment Handbook (Southwestern University, Word document).

    • An Introduction to Institutional Assessment (Lehman College; also see the accompanying Inventory of Non-Teaching Unit Assessment Measures. Both are pdf files.)

    • Assessment Guide for Administrative and Academic Support Units (The American University in Cairo, pdf file).

    • Assessment Manual for Administrative and Academic Support Services (Malone University, pdf file).

    • Division of Administrative Affairs Annual Program Review, Evaluation, & Planning (PREP) Handbook (Humboldt State University, pdf file).

    • Handbook for Program Assessment in Administrative/Educational Support Units (Western Carolina University, pdf file).

    • Support Unit Assessment Resource Manual (East Carolina University, Word document).

  • Assessment framework for administrative and support units (Baruch College; planning & reporting templates are pdf files).

  • FAQ about assessment for non-academic & support staff (Arkansas Tech University).

  • In the ASSESS discussion-list archive, see the

    • July 2008 thread Learning Outcomes Assessment in Student Services, initiated by Rose Myers.

    • August 2011 thread SLOs for non-academic departments, initiated by Carol Lerch, and the related threads CAS: SLOs for non-academic departmentsEXAMPLE: SLOs for non-academic departments, and FW: [ASSESS:] SLOs for non-academic departments.

    • November 2011 thread assessing president's office, initiated by Rebecca Lewis.

    • April 2012 thread How to assess Center for Teaching and Learning, initiated by Jill Hirt.

    • November 2012 thread Role of student life-sponsored entertainment events on "sense of belonging" on campus, retention, and graduation?, initiated by Allen Butt.

    • July 2013 thread FW: Assessment of Student Services initiated by Clevette Ridguard, and the associated threads Assessment of Student Services and RA Assessment Rubric.

    • August 2013 thread Assessing non-academic department unit initiated by Yi Gong.

    • March 2014 thread assessment of career services offices initiated by Jeff Burrow.

    • August 2014 thread Admin Prgm Review Cycle & Annual Assess Reports? initiated by Kathleen Gill.

  • CAS (the Council for the Advancement of Standards in Higher Education) has standards, guidelines, and assessment guides for Student Affairs programs.

  • In the NACE Knowledge Center, from the National Association of Colleges and Employers, select Career Services and then Standards/Competencies.

  • The NASPA Assessment & Knowledge Consortium has surveys for various Student Affairs areas. Consortium studies include benchmark data. Sample surveys are available as Word documents.

  • NILOA Occasional Paper: The Role of Student Affairs in Student Learning Assessment (pdf file).

 Assessing Assessment: In Academe, from AAUP

  • The first four feature articles in this issue deal with assessment.

 Assessing online education

  • College Choices for Adults

    • Note: The College Choices for Adults project ended early in 2013 and the website was closed.

    • The website included data from institutions that stress online programs, including engagement (NSSE) and alumni satisfaction results. Program-level information included learning outcomes and assessment methods.

    • From the Transparency By  Design initiative.

  • Pp. 11-14 in Delaware Technical & Community College's committee report on e-learning has suggestions for evaluating the online education process (pdf file).

  • NILOA Occasional Paper: Assessing Learning in Online Education: The Role of Technology in Improving Student Outcomes (pdf file).

  • Quality Matters rubric for online & blended courses. Access to the full rubric requires a subscription (see subscriptions in the right-hand menu).

  • SmarterMeasure's assessment of readiness for online learning.

 Assessment committees

  • ASSESS discussion-list threads on committee structure and function (see the list archive):

    • March 1999 thread Faculty committees, initiated by Suzanne Decamp.

    • September 2003 thread Course releases for faculty on assessment committees?, initiated by Tiffany Phagan.

    • October 2005 thread Committee structure, initiated by David Gordon.

    • November 2007 thread Institutional assessment committee, initiated by Erin Frew. Note Erin's 11/22/07 summary of responses.

    • February 2009 thread Assessment committees???, initiated by Charles Patrick.

    • May 2010 thread University Assessment Committee, initiated by Jerald Henderson.

    • September 2010 thread Relationship of Assessment Committee and Academic Policies Committee, initiated by David Knopp.

    • March 2013 thread an organizational question, initiated by Daryl Stevenson, and the associated threads an organizational question--larger institutions? and Organizational Question.

    • July 2013 thread Assessment Committees, initiated by Leah Adams-Curtis, and her follow-up posts Summary of responses for Assessment Committee and Summary of Assessment Committee information.

  • Periodic assessment reports (often received and responded to by an assessment committee).

    • In the ASSESS discussion-list archive, see the 

      • October 2010 thread rubrics to evaluate quality of assessment, initiated by Keston Fulcher.

      • September 2011 thread Faculty Evaluation of Annual Assessment Reports, initiated by Donna Vinton.

      • January 2012 thread Dean's Role in Reviewing Assess Reports, initiated by Kathleen Morley.

      • May 2012 thread Assessment report review process, initiated by Erin Frew.

      • July 2012 thread Administrative Responses to Annual Assessment Reports and Program Review, initiated by Shawna Lafreniere.

      • February 2013 thread Rubric for evaluating the quality of assessment plans, initiated by Shawna Lafreniere.

      • July 2013 thread Discovering Plagiarism during Juried Evaluations? initiated by Chris Duke.

      • June 2014 thread Timing of assessment reporting initiated by Leah Adams-Curtis.

      • September 2014 thread external review of program assessment plans/annual reports initiated by Ying Xiong.

    • What should departments report, and to whom? In the ASSESS discussion-list archive, see the: 

      • October 1999 thread Who Collects Reports?, initiated by Jane Thayer.

      • July 2009 thread What's in your annual assessment reports?, initiated by Pat Williams.

      • March 2010 thread Posting assessment docs, initiated by Jayne Swanson.

      • January 2014 thread Trend of sharing assessment results/reports online, initiated by Norma Mor�n.

      • September 2014 thread Program Assessment Outcomes and Objectives initiated by Deborah Armstrong.

 Assessment grants

  • In the ASSESS discussion-list archive, see the:

    • October 2000 thread Mini-grant parameters and information initiated by Kurt Gunnell, and the related October & November posts Mini-grant information and Mini-grant information list.

    • October 2009 thread Assessment Mini Grants initiated by Lea Campbell, and the associated response threads.

  • Examples of campus-based programs to support faculty and departmental assessment projects. Some of these grant programs are currently active, some are not. (Some of these links are from Kurt Gunnell's list.)

    • Albion College (scroll down to the Guidelines for proposals)

    • Arkansas Tech University (pdf files)

    • Butler University (Word documents)

    • California State University, San Marcos (Word document)

    • Cameron University (pdf file)

    • Central Michigan University: program funding support and provost's incentive award (Word documents)

    • Cleveland State University (Word documents)

    • Colorado School of Mines (Word document)

    • Ferris State University

    • Georgetown University (grant reports are pdf files)

    • Gonzaga University (Word document)

    • Indiana University-Purdue University Fort Wayne (pdf files)

    • Indiana University-Purdue University Indianapolis (scroll to the bottom of the page for grant guidelines [html page], an evaluation rubric [pdf file], and each year's proposals & reports [pdf files])

    • Indiana University Southeast

    • Joliet Junior College (pdf files)

    • Kent State University (pdf files)

    • Kutztown University (pdf files)

    • Lake Superior State University (see Targeted Assessment Projectspdf files, Word documents)

    • Lane Community College (the RFP is a pdf file)

    • Las Positas College (pdf files)

    • Le Moyne College (stipend application forms are Word documents).

    • Loyola Marymount University (the call for proposals is a pdf file)

    • Mesa Community College (pdf files, Word documents; the grant reports are pdf files. Please do not enter anything into the online form.)

    • Miami University of Ohio (see small assessment projects; reports are pdf files)

    • Nassau Community College (the guidelines are a pdf file; the application is a Word document)

    • Oakland University (Word document) 

    • Oklahoma State University (html pages, Word document, pdf file)

    • Oregon State University (see grants for assessment and grants awarded)

    • Pennsylvania State University (mostly html pages, some pdf files)

    • Pikes Peak Community College (pdf file, Scroll down to Funding Requests, pp 17-19)

    • Rochester Institute of Technology (the application form is a Word document)

    • St. Cloud State University (Word documents, html pages, pdf files)

    • Saint Mary's College of California (pdf files)

    • St. Olaf College (the application form is a Word document)

    • Seton Hall University (the grant application is a Word document).

    • Shepherd University (the application is a Word document)

    • Southeast Missouri State University (forms are pdf files; the Dropbox for proposals is restricted to SMSU faculty & staff)

    • Southern Ilinois University Edwardsville (scroll down to program funding; the evaluation rubric is a Word document; the travel fund description and application are pdf files)

    • Texas Tech University (Word document)

    • The State University of New York at Potsdam (pdf file, Word documents)

    • SUNY College at Oneanta (Word document)

    • University of California-Irvine (pdf files)

    • University of Dayton (the request form is a Word document)

    • University of Iowa

    • University of Michigan (scroll down to Funding for assessment of learning; application forms are Word documents).

    • University of Minnesota Duluth (the proposal form is a Word document).

    • University of Northern Colorado (pdf file).

    • University of Northern Iowa

    • University of Rhode Island

    • University of Virginia (program announcements are pdf files)

    • University of Wisconsin-Madison (the call for proposals is a pdf file)

    • Virginia Tech

    • Weber State University

    • Western Michigan University (pdf files)

    • Wichita State University

 Assessment humor



  • In the ASSESS discussion-list archive, see the:

    • March 2001 thread Assessment jokes and cartoons, initiated by Mark Troy.

    • May 2009 thread Humor and Assessment, initiated by Pamela Macpherson.

  • Days of Reckoning, a satire from InsideHigherEd.

  • Evaluation Humor, from the TLT Group site.

  • The Pre-Ninja Program, from InsideHigherEd.

Assessment information for students

  • Use your browser's (F)ind function to search the individual institutions' assessment sites for the phrase "for students".

  • In the ASSESS discussion-list archive, see the 

    • May 2012 thread Feedback for Students, initiated by Allison Ostrowski.

    • May 2012 thread Informational assessment statements and student consent procedures, initiated by Elise Martin. 

    • July 2013 thread How do you get students interested in assessment, initiated by Christopher Childs.

Assessment and Institutional Review Boards (IRBs)

  • How IRBs interpret the federal regulations on research with human subjects varies from campus to campus.

    • In the ASSESS discussion-list archive, see the:

      • November 1999 thread IRB letters initiated by Jamie Young.

      • October 2001 thread IRB approval initiated by Kevin Kinser.

      • January 2002 thread  IRB approval and assessment instruments initiated by Barry Jenkins.

      • August 2004 thread IRB is initiated by Edward Grandpre.

      • September 2004 threads External survey requests and Passions aside, IRB is necessary, initiated by Karen Widbin and Mark Davenport.

      • September 2005 threads Policy about Use of Assessment Results for Personal Research Activities and Use of Assessment Results, initiated by Karen Widbin and Alan DuPont.

      • April 2007 thread On Assessment and IRB initiated by Marsha Watson.

      • August 2009 thread IRB initiated by Valerie Taylor.

      • April 2010 thread IRB's and Educational Research initiated by Curt Naser.

      • November 2010 thread Institutional Review Board & Assessment initiated by Melanie Booth.

      • February 2011 thread An bit of Friday afternoon diversion initiated by Lea Campbell, and the follow-up threads An bit of Friday afternoon diversion...which has spilled over in to the weekend and Monday morning as well... and An bit of Friday afternoon diversion - now bleeding into Tuesday. This request for information about institutions' assessment climate became an extended discussion of assessment & IRBs.

      • October 2011 thread asmt ethics initiated by Joan Hawthorne, and the related post Further Consderation Regarding Assessment Ethics. The main thread includes discussions of ethical standards for assessmentand how institutional review boards (IRBs) deal with assessment activities.

      • September 2012 thread Student Services Assessment for Decision Making and IRB Approval initiated by Brad Patterson.

      • May 2013 thread Assessment Data and Permissions initiated by Vanessa Vacchiano.

      • May 2014 thread publishing assessment results initiated by Susan Warner.

      • June 2014 thread Request for raw Student Engagement Survey data initiated by Laura Massell.

      • September 2014 thread IRB and Assessment of Student Learning initiated by Carrie Nepstad.

    • The Institutional Review Blog has ongoing news & commentary about IRB issues.

  • Related policy issues

    • In the ASSESS discussion-list archive, see the December 2010 thread Policy Language: Collecting Student Work for Program Assessment initiated by Melanie Booth.

 Assessment journals



  • In the ASSESS discussion-list archive, see the May 2014 thread help with publishing a paper on the SLOs assessment processes at Qatar University initiated by Kahled Abdallah Dawood Mohamed.

  • Assessment & Evaluation in Higher Education

    • Quarterly journal on assessment issues/methods.

    • See article abstracts or purchase full text as pdf or html.

  • Assessment Update

    • This bimonthly newsletter is one of the best ways to keep up with new developments and what's going on elsewhere.

    • Some articles from recent issues are available to the public. Full access may be available online through your college/university library.

  • International Journal of ePortfolio (IJeP) includes articles about using e-portfolios in assessment. Articles are available as pdf files.

  • Practical Assessment, Research, and Evaluation

    • On-line journal, since 1989.

    • Articles are pdf files. Search by title, author, descriptor, keyword.

  • Quality Approaches in Higher Education

    • Some articles in this journal from ASQ's Education Division deal with assessing student learning outcomes (pdf files).

  • Research & Practice in Assessment

    • Online journal, begun in 2006 by the Virginia Assessment Group.

    • Download articles as pdf files.

  • The Journal of Assessment and Institutional Effectiveness

 Assessment and Learning: State of the field review



  • About educational assessment in general, K-12 as well as higher ed and in UK, European, & far eastern education systems as well as in the U.S. (the review was written to inform Norwegian policy context). 

    • A good source of information about "assessment" terminology & concepts -- how terms & concepts developed, how they're used in various theoretical & educational systems, and confusions that can result from overlapping usages.

    • Most of the theoretical & definitional literature reviewed deals with the theoretical underpinnings of various approaches to assessment and to relationships among assessment, learning, pedagogy, & policy. 

    • Most of the research literature reviewed deals either with small-scale action-oriented studies in K-12 situations or with the large-scale OECD international tests; these parts of the review emphasize impacts on learning/pedagogy policy & practice rather than detailed research methods or results.

  • large pdf file, 174pp including 20 pages of references.

 Assessment and Liberal Arts Education: Research on the outcomes of liberal arts education



  • New England Consortium on Assessment and Student Learning (NECASL)

    • Longitudinal study of relationships between institutional practices at liberal arts colleges and students' experiences, activities, and learning.

  • Wabash National Study of Liberal Arts Education

    • Longitudinal studies on factors that affect the outcomes of liberal arts education.

    • From the Center of Inquiry in the Liberal Arts at Wabash College.

    • NILOA Occasional Paper: From Gathering to Using Assessment Results: Lessons from the Wabash National Study (pdf file).

 Assessment Resource Centre

  • A joint project of Hong Kong Polytechnic University and the University of Hong Kong.

  • Information about, guidelines for, and issues in assessment and assessment-based pedagogy.

  • Bibliography and links to other resources. Includes resources not usually found in U.S.-based lists.

  • User-contributed assessment-practice examples were not available when last checked.

 Assessment Resources

  • Many of the individual institutions' assessment-related pages (below) include lists of links to assessment resources.

  • From the Association of College & Research Libraries: Online journal article with links to a wide range of assessment resources. (This is a 2004 article; some links are out of date.)

  • From Florida Atlantic University: Extensive and well-organized lists of links to general assessment resources and resources for assessment in specific academic disciplines and in administrative and support units.

 Assessment Rubrics

  • Stephen F. Austin State University's, the University of West Florida's, and Winona State University's lists of rubrics for various disciplines, skills, and college-level assignments include examples from many campuses. Note the link you can use to suggest additional examples for Winona State's list.

  • Examples of rubrics for general education outcomes: 

    • AAC&U's VALUE (Valid Assessment of Learning in Undergraduate Education) metarubrics for a variety of general education skills & dispositions, based on reviews of  rubrics from many campuses.

      • The fall/winter 2011-12 issue of AAC&U's peerReview focuses on campus experience with the VALUE rubrics. Some individual articles are available as html pages; the whole issue can be downloaded as a pdffile.

    • California State University, Fresno, with suggestions for developing and using rubrics (pdf files).

    • College of Charleston's links to general education rubrics.

    • DePaul University, with suggestions for developing and evaluating rubrics.

    • North Central College.

    • Palomar College. Select benchmarks.

    • State University of New York rubrics for campus-based general education assessment (pdf files; scroll down to strengthening campus based assessment). From SUNY's system-wide general education assessment initiative; posted by Binghamton University.

    • University of Hawai'i at Manoa (Word documents, pdf files).

  • Rubrics for graduate theses & dissertations.

  • Sites designed for K-12 education but useful as models and adaptable for higher education performance assessments.

    • Assessment Matters! has lots of rubric examples, plus other K-12-oriented assessment links.

    • Rubric generators create rubrics for various topics.

    • RubiStar lets you find, create, and save rubrics. From the Advanced Learning Technologies (ALTEC) project at the University of Kansas Center for Research on Learning.

    • Steps in creating an assessment rubric, from the WebQuest site at San Diego State University.

  • Issues in creating effective rubrics

    • In the ASSESS discussion-list archive, see the:

      • March 2010 thread Centering and Rasch analysis, initiated by David Eubanks, which deals with several issues about using rubrics & analyzing rating-scale results.

      • February 2012 thread Rating Scales vs. Rubrics, initiated by Michele Dornisch.

      • November 2012 thread Logistical questions re: institution-wide assessment of Gen Ed outcomes, initiated by Laura Henderson, which deals with several issues about using rubrics & analyzing rating-scale results.

      • January 2013 thread Student Affairs Co-Curriculum - Beyond mapping to a measured outcomes record, initiated by Stan Dura, and the associated thread Student Affairs Co-Curriculum - Beyond mapping to a measured outcomes record + Outcomes -> Grades. The discussion includes questions of whether on-the-spot and end-of-term performance ratings are direct or indirect assessment, and issues in combining several ratings into an overall score.

      • May 2014 thread Introduced, Developed, Mastered?, initiated by Juan Ramirez.

    • Judgements of Quality: Connecting Faculty Best Assessment With Student Best Work

      • A brief description of a report from a multi-campus project that involved developing & norming assessment rubrics. The full report is available for purchase.

      • From Association for General and Liberal Studies.

    • Popham (1997), What's wrong -- and what's right -- with rubrics?.

    • Tierney & Simon (2004), What's still wrong with rubrics: Focusing on the consistency of performance criteria across scale levels.

  • Many of the tools to help organize assessment information include rubric modules.

 Association for Educational Assessment - Europe

  • Not limited to higher education.

  • Professional development includes a framework for Standards for Assessment (pdf file).

 Association for Institutional Research

  • Internet Resources for Institutional Research is an extensive, well-organized list of links on a wide range of topics including assessment.

  • Measuring Quality In Higher Education: An Inventory of Instruments, Tools and Resources describes and compares nationally standardized assessment instruments.

  • "Best practices" series on assessment in the disciplines. Current volumes deal with assessment of writing and assessment in business, chemistry, engineering, and mathematics programs.

  • The Electronic AIR email newsletter sometimes includes items related to outcomes assessment. Back issues are available online.

  • Some articles in AIR's Professional File are related to outcomes assessment (pdf files). In the archives, search for articles whose titles include the word "assessment."

 Association of American Colleges & Universities

  • AAC&U's assessment initiatives: multi-institution research on assessment approaches and impacts.

    • The LEAP (Liberal Education & America's Promise) and VALUE (Valid Assessment of Learning in Undergraduate Education) initiatives include general education learning outcomes, rubrics, and assessment activities.

      • VALUE initiatives include the Multi-State Collaborative to Advance Learning Outcomes Assessment project, a partnership with the State Higher Education Executive Officers Association (SHEEO).

  • AAC&U's assessment-related publications, meetings, and institutes.

  • Links to other assessment resources.

 Automated essay scoring

  • Criterion, from ETS. (Also see other ETS information about automated scoring.)

  • Intelligent Essay Assessor (pdf file), from Pearson Knowledge Technologies.

  • IntelliMetric, from Vantage Laboratories.

  • SAGrader, from Idea Works.

  • Research comparing several automated essay scoring platforms (pdf file) and an InsideHigherEd article about a critique of the research.

 Baldridge National Quality Program: Education Criteria

  • See the National Institute of Standards and Technology (NIST) National Quality Program site for more information about the Malcolm Baldridge National Quality Awards.

 Bloom's Taxonomy

  • Bloom's 1956 taxonomy of cognitive, affective, and psychomotor behaviors is often used or referred to in defining outcomes for assignments, courses, and curricula. Google Bloom's Taxonomy for a long list of relevant websites. Some with definitions & examples of Bloom's cognitive categories are: 

    • Bloom et al.'s Taxonomy of the Cognitive Domain, from Educational Psychology Interactive.

    • Beyond Bloom: A new version of the Cognitive Taxonomy, from Leslie Owen Wilson at the University of Wisconsin at Stevens Point, presents the revised version developed by Anderson et al in the 1990s. 

    • Using the New Bloom's Taxonomy to Devise Meaningful Learning Assessments (pp. 93-95 in the American Psychological Association's Assessment Cyberguide [pdf file]).

    • Learning Domains, or Bloom's Taxonomy has examples from the affective and psychomotor domains as well as from the (old version of the) cognitive domain.

    • "Wheel" and "rose" graphic representations posted by Butte College. 

  • In the ASSESS discussion-list archive, see the February 2012 thread Validity Studies of Bloom's Taxonomies, initiated by Gavin Henning, and Gavin's Summary: Validity Studies of Bloom's Taxonomy.

 Centro Nacional de Evaluaci�n para la Educaci�n Superior (M�xico)

  • Ceneval develops and administers performance exams for college entrance and assessment and for licensing/certification programs.

  • The website includes information about Ceneval's exams and administration sites. Students can register and view their own results online.

  • Note: Ceneval's website is in Spanish. Thanks to Phil Schmidt from Western Governors University for translation assistance.

 College Portrait, see Voluntary System of Accountability (VSA)

 Collegiate Learning Assessment (CLA, CLA+)

  • Standardized assessment of general education skills & abilities.

  • Reports emphasize institutional value-added.

  • From the Council for Aid to Education (CAE).

  • CLA+ replaces the CLA and CCLA (Community College Learning Assessment). See supporting materials for a comparison of the old & new versions (pdf file).

  • Catalyst for Change, from the Council of Independent Colleges CLA Consortium, reports CIC members' experience with the CLA.

  • Information from and about a multi-institution CLA-based longitudinal study of undergraduate learning are available from the Social Science Research Council. The study was the basis for Richard Arum & Josipa Roska's bookAcademically Adrift.

 Commission on the Future of Higher Education 

  • The Commission met during 2005-2006, charged by the U.S. Secretary of Education to develop a national strategy for postsecondary education.

  • Some parts of the final report and some of the issue papers deal with assessment, accountability, and accreditation (pdf files).

 Common Education Data Standards (CEDS)

  • Proposed data definitions for (voluntary) intersystem sharing.

  • A project of the National Center for Education Statistics (NCES). See About CEDS.

  • Select Elements, then Version 3 or Version 4 (Draft). In search, set the domain filter to postsecondary and the change status filter to all.

 Community College Survey of Student Engagement (CCSSE)

  • Nationally-normed survey of students' exposure to good practices in undergraduate education.

  • Information about the project and the survey.

  • About the survey has pdf demonstration versions of the survey.

  • National results summaries.

  • CCSSE is designed for two-year institutions. The National Survey of Student Engagement (NSSE) is a similar project for four-year institutions.

  • Some institutions' assessment sites include CCSSE reports.

 Conferences: Lists of national, regional, and international assessment conferences, institutes, and workshops

  • Lists maintained by:

    • Note: Conference planners can add new entries to these lists:

      • AssessmentConferences.com 

      • National Institute for Learning Outcomes Assessment

    • Rochester Institute of Technology (scroll down to Assessment Conferences

  • In the ASSESS discussion-list archive, see the March 2013 thread What Conferences Do You Attend? initiated by Becky Dueben.

 Consultants

  • These individuals and groups offer consulting, workshops, etc. to help colleges & universities plan and implement outcomes assessment. Some also offer other services related to assessment. Many of them consult in other higher-education areas as well.

  • This is just a list. It's not exhaustive and it doesn't imply a recommendation or evaluation.




  • Academic Impressions: Look at event titles & descriptions for conferences & webinars that deal with assessment.

  • Alverno College Institute for Educational Outreach

  • Brad Rose Consulting

  • Christina Leimer

  • College Matters: Marylin Newel

  • College & University Professional Accreditation Services (CUPAS; Michael Ralph)

  • DocumentingExcellence.com: Peter Klassen

  • Education Development Growth Enterprises: Charles Pastors

  • EduMetry

  • FASI-Online: See Services.

  • Fuller Educational Consulting

  • Hawkins Strategies Group

  • HigherEdAssessment.com: Ephraim Schechter

  • Insight Assessment: Peter & Noreen Facione & Associates

  • JA Somerville

  • Kelley Assessment and Planning Services (KAPS): Larry Kelley

  • The Learning Organization focuses on outcomes-based teaching & learning (Ruth Stiehl & Les Lewchuck)

  • Linda Suskie

  • Marilee Bresciani

  • Mary Bold & Lillian Chenowith

  • PAC Productions: Patty Castelli

  • REAP Change Consultants: Stephen Maack & Associates

  • Steven Crow (S. D. Crow & Co., LLC)

  • Solutions Oriented Consulting: Maggie Culp

  • Steve Ehrmann

  • Teagle Assessment Scholars (Wabash College Center of Inquiry)

  • Teresa Flateby

  • Underwood Consulting: David G. & Susan J. Underwood

  • Virginia S. Lee & Associates

  • The Voorhees Group: Richard Voorhees & Associates

  • Wendy Troxel

 Context for Success: Measuring Colleges' Impact

  • Reviews of methods and findings on input-adjusted measurement of college/university effectiveness. Papers and briefs are pdf files.

  • For an overview of the project, and summaries of the reports, select Papers, then Synopsis Paper.

  • Most of the reports focus on enrollment, persistence, graduation, & employment measures. Using student learning as a measure of quality in higher education discusses standardized instruments (CAAPMAPPCLANSSE).

  • From HCM Strategists, with support from the Bill and Melinda Gates Foundation.

 Council for the Advancement of Standards in Higher Education

  • Information about standards, guidelines, and assessment guides for Student Affairs programs and for graduate & professional programs. The CAS guides/standards can be purchased as books, CDs, or downloadable pdf andRTF files (see the CAS Store).

 Council for Christian Colleges & Universities

  • Overview of the Comprehensive Assessment Project.

 Course-based assessment

  • In the ASSESS discussion-list archive, see the: 

    • September-October 2013 thread challenges with course-embedded assessment initiated by Mary Kay Fleming.

    • January 2014 thread Assessment thresholds and course thresholds for student performance, initiated by  Peggy Schmidt.

  • Classroom Assessment Techniques (CATS)

    • Hints, tips, techniques, and examples from 

      • Carnegie Mellon University's Eberly Center for Teaching Excellence

      • Course-based Review and Assessment (University of Massachusetts Amherst, pdf file).

      • Iowa State University's Center for Excellence in Learning and Teaching

      • Phillips Community College of the University of Arkansas

      • United States Military Academy (West Point) Center for Faculty Excellence

      • University of South Carolina's Center for Teaching Excellence

      • Vanderbilt University's Center for Teaching

    • Online version of the Teaching Goals Inventory, from the University of Iowa.

      • See Classroom Assessment Techniques: A Handbook for College Teachers (Angelo & Cross, 1988, 1993, Jossey-Bass) for details on the TGI. The online version was created with the authors' permission.

  • TooFAST, the current version of the Free Assessment Summary Tool  from Bruce Ravelli at Mt. Royal College.

    • Web survey for student feedback, for classroom assessment during the course of a term.

    • Fully anonymous, no way to tell who has submitted an evaluation, or how often. Not intended as an an end-of-term course evaluation whose data become part of the salary, promotion, and tenure process.

 EBI: Educational Benchmarking, Inc

  • Surveys for assessment in a variety of academic and student-services areas. Analyses include comparisons with other participating institutions.

  • When last checked:

    • Academic areas included business/management, engineering, nursing, and teacher education.

    • Student-services areas included diversity, the first-year experience, fraternities/sororities, student housing, and student unions/centers.

 Education Commission of the States (ECS) page has abstracts of publications and information about ECS projects in higher education and K-12 assessment, accountability, workplace preparation, and other topics. For publications, select assessment from the list of topics on the reports & databases page.

 Educational Testing Service (ETS)



  • Information about ETS assessment instruments.

  • Test Link lets you search ETS's test collection for information about thousands of test and research instruments.

 Enrollment, completion, & earnings data

  • Enrollment & completion

    • California Community Colleges: Student Success Scorecard

      • Statewide or individual community colleges' demographic profiles and persistence & completion rates.

      • See documentation (in the bottom menu) for methodology & details (pdf files).

    • College Completion

      • Interactive charts & tables of completion rates by sector, state, demographics, & institution characteristics, and for individual institutions.

      • Find a state (or start with the overview & click on a state) & compare with other states' data.

      • Find a college & compare with other institutions' data.

      • Data are downloadable as Excel-compatible files. For data sources & definitions, select About this project, then scroll down to About the data.

      • From the Chronicle of Higher Education with support from the Bill and Melinda Gates Foundation.

    • College Results Online

      • Searcheable database of graduation rates for four-year colleges and universities. From the Education Trust; based on NCES data.

      • 4, 5, and 6-year rates, plus trends over time and freshman-to-sophomore retention, outbound transfer rates, and gender/ethnicity breakdowns.

      • User-selected group of institutions or individual institution + database-generated comparison group based on institutional characteristics.

    • Complete College America

      • Analyses of completion rates, time to degree, etc. from data provided by 32 participating states plus the District of Columbia.

      • State data: Interactive map of state summaries, with links to (pdf files) detailed reports.

        • The Time is the Enemy report has background, methodology, results, & policy implications (pdf files).

      • Links to related resources.

    • National Student Clearinghouse

      • Uses participating institutions' enrollment data. Services include enrollment verification, Federal enrollment reports, and tracking students' enrollment across institutions regardless of state and college/university-system boundaries.

      • More than 3,500 institutions participate, ranging from community colleges to Ivy League doctoral/research-extensive universities. 

      • The May/June 2009 issue of Assessment Update includes an article on using NSC data as a proxy for a "national enrollment database."

      • NSC research reports are available to the public (pdf files, see About the Clearinghouse). 

        • The 6th Signature Report (December 2013) includes "nontraditional" persistence/completion rates (part-time enrollment and enrollment at multiple institutions). This InsideHigherEd article has an overview. The state-by-state supplement to Signature Report 6 was added early in 2014; the Chronicle of Higher Education's interactive map summarizes its data (the online Chronicle article is restricted to subscribers; most college/university libraries subscribe).

    • NCES report: The Condition of Education

      • Undergraduate graduation & retention rates (IPEDS definition: first-time full-time undergraduates).

    • Student Achievement Measure (SAM)

      • Data for nonprofit 2- & 4-year institutions include completion, continued enrollment, & transfer status. See particpants: some institutions have already posted data; others are still to come.

      • A joint project of major college/university associations (AACCAASCUAAUACEAPLU, & NAICU), with additional support from the Bill & Melinda Gates Foundation & the Carnegie Corporation of NY.

    • North Carolina Community College System: Performance Measures for Student Success

      • Pdf files.

      • The 2013 report includes persistence, completion, (some) transfer rates, & licensure-rates. Prior years' Critical Success Factors reports (see Archived Copies) include some of these, plus student satisfaction data.

    • State Council of Higher Education for Virginia (SCHEV): Student Success Index

      • Completion & continuing enrollment rates for various cohorts & student demographics. 

      • Combined or by institution; cohorts include first-time & transfer students, full-time & part-time.

      • See the dropdown menu for other enrollment/completion breakouts.

    • United States Education Dashboard

      • From the U.S. Department of Education.

      • Includes state-by-state data on higher-education enrollment & completion.

    • The Voluntary Institutional Metrics Project

      • A work in progress, designing measures & dashboard displays for institutional effectiveness. 

      • Progress reports and sample dashboard displays are pdf files. Measures developed so far focus on educational cost and on student progress, completion, & employment. Learning outcomes measures are still to come.

      • Current participants are primarily community colleges and/or institutions emphasizing distance education.

      • From HCM Strategists, with support from the Bill and Melinda Gates Foundation.

    • VSA College Portraits include the institution's enrollment and completion data.

  • Employment & earnings

    • The Baccalaureate and Beyond Longitudinal Study, from the National Center for Educational Statistics (NCES).

      • Employment and further education, four years after graduation. The most recent reports are based on surveys of the 2008 graduating cohort.

      • Reports & methodology descriptions (pdf files) and some data files are available to the public.

    • Economic Success Metrics, from CollegeMeasures.org, a joint project of the American Institutes for Research and the Matrix Knowledge Group.

      • First-year salaries of graduates from public colleges/universities employed in that state, by institution & program. (See the data limitations and caveats.)

      • Results from ArkansasColoradoFloridaTennesseeTexas, and Virginia are available. CollegeMeasures is working on similar projects with other states.

        • Summaries of the Arkansas and Tennessee results, and a link to Florida's Beyond Education data site, are on the ESM site. AIR has a summary and analysis of Virginia's results.

    • Florida Education & Training Placement Information Program (FETPIP)

      • First-year quarterly earnings for Florida community-college and public university graduates employed in Florida (pdf files).

    • Salary Surfer, from the California Community Colleges Chancellor’s Office.

      • Earnings of CCC-system graduates employed in Californiatwo years beforetwo years after, & five years after earning a community college certificate or degree.

      • By program, for the CCC system as a whole rather than for individual colleges.

      • Documentation about measures & methodology.

    • Seek UT (University of Texas system)

      • First- & fifth-year earnings & student debt of UT-system graduates employed full-time in Texas or by the U.S. government, by major area & UT institution.

      • The seekUT tool loads slowly; be patient.

    • State Council of Higher Education for Virginia (SCHEV) Mid-Career Wages Reports

      • Median and mid-range wages up to 20 years after graduation (depending on graduation year) by degree level and discipline category.

      • The summary for 1992-93 graduates is a pdf file; the other reports are html pages.

  • The Economic Benefit of Postsecondary Degrees (pdf files).

    • From the State Higher Education Executive Officers Association (SHEEO).

  • Facilitating Development of a Multistate Longitudinal Data Exchange

    • An ongoing project, from  the Western Interstate Commission for Higher Education (WICHE), in collaboration with NCHEMS & SHEEO, and with support from the Bill & Melinda Gates Foundation.

  • Issues in using enrollment, completion, & earnings data

    • Context for Success papers discuss statistical & methodological issues in using these as measures of institution quality or effectiveness.

    • Higher Education Earnings Premium: Value, Variation, & Trends (pdf file). 

      • Issues in interpreting comparisons of earnings at different levels of education. 

      • From the Urban Institute.

    • Postcollege Workforce Outcomes Measures: Issues Facing Policymakers, Analysts, and Researchers (pdf file).

      • Focuses on employment & earnings measures.

      • From the American Association of Community Colleges.

  • First Destination Survey standards & protocols, from the National Association of Colleges and Employers (pdf & Excel files). 

    • For colleges & universities to use in collecting & reporting graduating student career outcomes.

 Establishing degree qualifications



  • Projects from the Lumina Foundation

    • The Degree Qualifications Profile

      • Project to define primary general education knowledge & skills at associate, bachelors', and masters' levels. 

      • The page has:

        • A summary and (pdf file) the detailed proposal.

        • Q&A (FAQ format) and graphic descriptions of the profile.

      • Also see NILOA's DQP Corner and Occasional Paper The Lumina Degree Qualifications Profile (DQP): Implications for Assessment (pdf file).

    • Tuning USA

      • Pilot projects to define learning outcomes for specific disciplines.

      • Based on the Bologna Process methodology (see Non-US projects, below).

      • Current projects with several states, the multi-state Midwestern Higher Education Compact (MHEC), and the American Historical Association.

      • Links to similar projects in Europe, Russia, and Latin America.

  • Non-US projects

    • The Bologna Process (Europe)

      • Note: The "Bologna Club" is a multi-national project which aims, among other things, to specify degree-specific learning outcomes and standards in order to produce "transparent degrees, recognized across borders." See especially the sections on qualifications frameworks and tuning.

      • The European University Association's Bologna Basics page includes an overview of the Process' main elements.

      • The Bologna Archive of articles from the Bologna Handbook includes a report on the Process' first decade (1999-2010; a large pdf file). Subscribers to the Journal of the European Higher Education Area have access to articles. Individual articles are available for purchase (the publisher's page is in Gernam).

      • Reports from the Institute for Higher Education Policy include:

        • Policy brief: Learning Accountability from Bologna: A higher education policy primer (pdf file).

        • Full report: The Bologna Club: What U.S. higher education can learn from a decade of European reconstruction (pdf file).

    • The Australian Qualifications Framework (AQF).

    • The European Qualifications Framework, from the European Commission (EU).

    • The Qualifications Framework Emirates, from the United Arab Emirates.

      • Overview, and information about the National Qualifications Authority.

      • Documents include a handbook and a guide to developing learning outcomes (pdf files; the QFE extracts were not available when last checked).

 Ethical standards for assessment (Some of these are from a January 2002 Assess-L discussion. Thanks to Suzanne Garrison at Meredith College for initiating this thread.)

  • AIR's Code of Ethics includes sections that are relevant to assessment as well as to other institutional research activities. See especially Sections II (Practice) and III (Confidentiality).

  • Ethical Standards of the AERA (American Educational Research Association, available for purchase).

  • Code of Fair Testing Practices in Education, from the Joint Committee on Testing Practices.

  • Leadership Statement of Nine Principles on Equity and Educational Testing and Assessment, from the North Central Regional Educational Laboratory.

  • Position statement on writing assessment, from the Conference on College Composition and Communication.

  • In the ASSESS discussion-list archive, see the October 2011 thread asmt ethics initiated by Joan Hawthorne, and the related post Further Consderation Regarding Assessment Ethics. The main thread includes discussions of ethical standards for assessment and how institutional review boards (IRBs) deal with assessment activities.

 ERIC (Education Resources Information Center)

  • Searchable database with:

    • Bibliographic information for hundreds of articles on assessment, evaluation, statistics, and educational research.

    • Downloadable full text (pdf files) of many non-journal articles.

  • A project of the US Department of Education's Institute of Education Sciences.

  • See:

    • General search tips.

    • The Thesaurus of search terms.

    • FAQs about the ERIC program.

  • Includes material that was added while the database was closed during 2004.

 Faculty attitudes towards outcomes assessment

  • In the ASSESS discussion-list archive, see the 

    • March 2005 thread Faculty attitudes toward student learning outcomes assessment initiated by Reuel Barksdale.

    • April 2012 thread Searching for Survey of Faculty Knowledge of Assessment Basics and/or Faculty Attitudes Towards Assessment of Student Learning Outcomes, initiated by Allen Butt.

    • March 2013 thread chronicle point of view piece, initiated by Zaneeta Daver. The the online version of the 3/11/13 Chronicle of Higher Education article to which this refers, "Who's Assessing the Assessors' Assessors?," includes readers' comments that illustrate a wide range of faculty attitudes towards outcomes assessment. The online version of the article is available to Chronicle subscribers and through most college/university libraries.

  • Developing/fostering positive attitudes and a "culture of assessment"

    • In the ASSESS discussion-list archive, see:

      • The January 2010 thread Compliance-Commitment (was [SACS] Taking the Fifth) initiated by Karen Kate Kellum.

      • Mike Johnson's post in the June 2010 thread Definition of "instructional program" for the purposes of meeting SACS criteria, the following posts in that thread, and the associated threads Balancing assessmentand Balancing assessment, etc etc.

      • The March 2011 thread Using positive means to stimulate good assessment work initiated by Pat Williams.

      • The August 2012 thread What to call a "How assessment can support teaching, learning, and research" discussion initiated by Kay Schneider.

    • The Council of Graduate Schools' project on preparing future faculty to assess student learning.

      • Overview of the project. (The project report is a pdf file.)

      • Links to other assessment resources.

      • Project update.

    • NILOA Occasional Papers (pdf files):

      • Opening doors to faculty involvement in assessment.

      • Student Outcomes Assessment Among the New Non-Tenure-Track Faculty Majority.

  • Faculty unions' statements on outcomes assessment

    • NILOA Occasional Paper What faculty unions say about student learning outcomes assessment (pdf file).

      • A structured dialogue with representatives from AAUPAFT, & NEA.

    • For AFT's perspective on accountability, see Accountability and Student Success, from AFT Higher Education

      • Also see the AFT Higher Education report Student Success in Higher Education (pdf file).

  • Frequently-encountered objections to outcomes assessment

    • Frequently made objections to assessment and how to respond, from the TLT Group. Some are presented as objections to assessing the impact of technology-enhanced teaching. but they're all widely applicable.

    • In the ASSESS discussion-list archive, see the discussion Logical fallacies and assessment initiated by Stephen Zerwas.

      • April 2009, Logical fallacies and assessment - Straw dog/straw man and the associated threads Assessment and philosophical issues (initiated by Steve RiCharde) and Logical fallacies and assessment - "red herrings" arguments (initiated by Stephen Zerwas). Posts include philosophical/theoretical discussion, examples of fallacious arguments, and suggestions for dealing with fallacious arguments. 

      • August 2009, Logical fallacies - Kill the messenger and Kill the Messenger ?? Ad Hominum? continued initiated by Stephen Zerwas.

  • "Our assessment says we're doing just fine!"

    • In the ASSESS discussion-list archive, see the August 2011 thread Program assessment initiated by Susan Warner.

 Focus groups: Methods & tools

  • In the ASSESS discussion-list archive, see the:

    • April 2010 thread Transcription Services, initiated by Cindy Shedd.

    • February 2012 thread Virtual Focus Groups and Blogs, initiated by Lea Campbell.

    • March 2013 thread Focus Group Resources, initiated by Elizabeth Carney.

    • July 2014 thread Transcription software, initiated by Susan Warner.

Glossaries: Assessment Terms

  • In the ASSESS discussion-list archive, see the February 2013 thread "will" vs "should" in learning outcomes, initiated by Catherine Kelley, about the implications of how learning outcomes are defined.

  • Assessment & Curriculum Glossary, from Madison Area Technical College

  • Assessment Glossary, from Fashion Institute of Technology (SUNY)'s Center for Excellence in Teaching (pdf file)

  • Assessment Glossary, from Ferris State University

  • Assessment Glossary, from Tarleton State University

  • Assessment Glossary from the University of South Carolina

  • Assessment Glossary from the Washington State Board for Community & Technical Colleges

  • Assessment Glossary from West Virginia University

  • Assessment Glossary of Terms, from Palo Alto College

  • Assessment of Student Learning Glossary, from Community College of Allegheny County

  • Assessment of Student Learning Glossary, from the College of Southern Nevada

  • Assessment Terminology, from Coconino Community College

  • Assessment Terminology, from Delta College (pdf file)

  • Assessment Terminology for Gallaudet University: A Glossary of Useful Terms (pdf file).

  • Assessment Vocabulary, from Hartwick College, with links to some additional resources. (The Hartwick College resources are pdf files.)

  • Beyond Confusion: An Assessment Glossary, from Association of American Colleges & Universities Peer Review

  • Definitions/Glossary, from the University of Hawai'i at Manoa

  • Glossary, from Arkansas Tech University (pdf file)

  • Glossary, from the Assessment Resource Centre

  • Glossary, from California Lutheran University

  • Glossary, from Florida International University (pdf & html formats)

  • Glossary, from Lehman College.

  • Glossary, from Miami University of Ohio

  • Glossary, from Montgomery College

  • Glossary, from the University of Texas at Arlington (pdf file)

  • Glossary of Assessment and Evaluation Terms, from Nevada State College

  • Glossary of Assessment-Related Terms, from Anoka-Ramsey Community College (pdf file)

  • Glossary of Assessment-Related Terminology, from Mohawk Valley Community College (pdf file).

  • Glossary of Assessment Terms, from the American Public University System

  • Glossary of Assessment Terms from California State University, Los Angeles. Includes links to a more extensive (pdf file) glossary and to other assessment resources (this page)

  • Glossary of Assessment Terms, from Clark College (pdf file)

  • Glossary of Assessment Terms, from Loyola Marymount University

  • Glossary of Assessment Terms, Marymount University (pdf file; an annotated glossary of key terms)

  • Glossary of Assessment Terms, from Rice University

  • Glossary of Assessment Terms, from Stephen F. Austin State University (pdf file)

  • Glossary of Assessment Terms, from SUNY-Potsdam (pdf file)

  • Glossary of Assessment Terms, from the University of Nebraska at Kearney

  • Glossary of Assessment Terms, from Western University of Health Sciences

  • Glossary of Terms, from Carnegie Mellon University

  • Glossary of Terms, from the University of Pittsburgh

  • Glossary of Terms and Concepts, from Humboldt State University

  • Institutional Effectiveness Glossary (University of Texas at Austin, pdf file)

  • Key Terms (Grand Canyon University)

  • Local Lexicon of Assessment Terms, from California State University, Fresno

  • SLO Terminology Glossary (pdf file, from the Academic Senate for California Community Colleges, posted by Shasta College)

  • Strategic Outcomes Assessment Review and Report: Key Terms, from Tidewater Community College

  • Useful Assessment Terms, from California State University-San Marcos

  • Working Definitions, from El Camino College

 Grades as outcomes assessment

  • "We already give grades. Isn't that enough?" The issue's addressed in:

    • Do grades make the grade for program assessment?, an article from ABET (pdf file).

    • FAQs from Appalachian State University (item #2), Arkansas Tech University (item #9; the menu doesn't work so scroll down), Colorado College (see both why can't we use grades or course evaluations? and is it ever possible to use grades?), Emory University (scroll down to Why can't we use grades?), Indiana State UniversityLane Community CollegeLehman College (item #3), Marquette UniversityMontgomery CollegeMadison Area Technical CollegeMinnesota State University, MankatoNiagara University (see the last item), Northern Arizona University (see the 2nd item), Pennsylvania State UniversityStanford UniversitySUNY-Geneseo(item #7; the menu doesn't work so scroll down), Truckee Meadows Community College (click to expand the item about grades), the University of Alaska Southeast (select FAQs, scroll down), University of California-Irvine (pdf file, scroll down to what is the difference between assessment and grading?), the University of Idaho (pdf file; scroll down to why aren't grades enough?), the University of Mississippi (scroll down to Degree Programs), and the University of Virginia.

    • Carnegie Mellon University's Whys and Hows topic "Grading vs. Assessment of Learning Outcomes: What’s the difference?",

    • Why not grades? from Georgia Southern University (Word document),

    • Why aren't grades enough?, from the University of Connecticut, includes material from CSU-San Bernardino, North Carolina State University, and ABET (pdf file).

    • "Why not grades?" and "Grades are insufficient because..." from Old Dominion University (scroll down to these sections), 

    • Why Don't Grades Count As Assessment? from The New School (scroll down to Why Don't...), and

    • the University of Massachussetts-Amherst's assessment handbook (pdf file, find the section on "Assessment and grading").

    • In the ASSESS discussion-list, see the: 

      • August 2009 thread Assessments replacing grades, initiated by David Eubanks, also addresses the relationship between grades and outcomes assessment.

      • April 2010 thread Use of grades as indirect measures, initiated by Kathleen Morley.

      • January 2013 threads Achievement of learning outcomes to determine course grade, initiated by Graham Glynn. These three threads (with different topic-header spellings or capitalizations) focus on outcomes-based grading practices.

    • NILOA Occasional Paper: All-in-one: Combining Grading, Course, Program, and General Education Outcomes Assessment (pdf file).

 Graduate program assessment

  • Some of the individual institutions' assessment-related pages (below) include include assessment plans and processes for graduate programs.

  • Assessment and Review of Graduate Programs. From the Council of Graduate Schools (CGS). Available online to CGS members, or available for purchase.

  • The Council for the Advancement of Standards in Higher Education's standards for graduate & professional student programs are available for purchase from the CAS store as a downloadable rtf file.

  • In the ASSESS discussion-list archive, see the: 

    • March 2012 thread Assessment of Graduate Education, initiated by Janet Lindman.

    • October 2012 thread Information Studies question related to goals and measures, initiated by Kathleen Keefe-Cooperman.

    • September 2014 thread Assessments of Graduate Student Success, initiated by Susan Platt.

  • Assessment rubrics for theses & dissertations

    • Assessment rubric for graduate theses & qualifying exams, from Colorado School of Mines (Word document).

    • Thesis & dissertation rubric, from Mississippi State University (scroll down to this pdf file).

    • Comprehensive exam and thesis rubric examples, from The Catholic University of America (pdf files).

    • Sample rubrics for doctoral students' written communication, from the University of Kansas (Word documents).

    • Examples from the University of Rhode Island (scroll down to shared evaluation toolsWord documents, pdf files).

    • Resources for graduate program assessment from the University of South Florida (pdf & Excel files, Word documents).

  • Conference presentations on graduate-program assessment

    • J. J. Hoey, 2011 AALHE Assessment Conference (these are pdf files). The Appendices include examples, a bibliography, and links to graduate-program assessment sites.

 Graduate training in outcomes assessment

  • In the ASSESS discussion-list archive, see the 

    • September 2008 thread Doctoral programs emphasizing assessment in high ed, initiated by Pat Williams.

    • September 2013 thread Graduate programs in ASSESSMENT, initiated by Kathryne McConnell.  Kelsey Brunton's post presents the thread responses in a spreadsheet.

    • September 2014 thread Graduate Course in Assessment, Accountability, and/or Accrediation, initiated by Catherine Wehlburg.

  • Boston College, Lynch School of Education doctoral program in educational research, measurement, and evaluation.

  • James Madison University masters' and doctoral programs in assessment & measurement and online certificate program in assessment.

  • North Dakota State University, School of Education doctoral programs, institutional analysis option.

  • Penn State University: College of Education: Educational Psychology masters program with emphasis in educational measurementdoctoral program with specialization in educational and psychological measurement.

  • Sam Houston State University certificate program in higher education assessment and institutional research.

  • San Diego State University certificate program in institutional research, planning, and assessment.

  • Seton Hall University doctorate in Higher Education Leadership, Management and Policy concentration in education research, assessment, and program evaluation.

  • University of Connecticut, Neag School of Education graduate programs in measurement, evaluation, and assessment.

  • University of Illinois at Chicago: Measurement, Evaluation, Statistics and Assessment face-to-face and online graduate degree & certificate programs.

  • University of Kansas, School of Education

    • Department of Psychology & Research in Education, masters & doctoral programs in Educational Psychology and Research, emphasis in research, evaluation, measurement and statistics (REMS).

    • Department of Educational Policy and Leadership Studies, Ed.D. program with a concentration in higher education.

  • University of Maryland, Department of Measurement, Statistics & Evaluation graduate degree & certificate programs.

  • Walden University Ph.D. in Education, specializations in assessment, evaluation, & accountability and curriculum, instruction, & assessment (scroll down to the menu of specializations).

 Higher Education Resource Hub

  • For assessment resources, select Higher Education Assessment.

 Higher Education Research Institute (HERI)

  • A project of the Graduate School of Education & Information Studies at UCLA.

  • CIRP Surveys: Information about nationally-standardized student surveys.

    • CIRP Freshman Survey: profile of entering freshman class.

    • CSS College Senior Survey: follow up of CIRP cohorts.

    • YFCY Your First College Year

 Impact of assessment

  • bibliography of articles about program assessment that include results, from the University of Hawai'i at Manoa (pdf file).

    •  From Monica Stitt-Bergh's original July 2013 ASSESS post program assessment articles: sharing and a request: "[Published articles or conference papers with] examples of degree program assessment involving direct assessment of student learning..., preferably peer-reviewed, that include some direct assessment of an academic degree program, include at least one assessment result, and are not only a 'how-to' or not just 'what-we-plan-to-do.' Completed assessments are what I’d like to find."

    • Some of the articles include descriptions of how assessment results informed program planning.

  • Engineering ChangeABET study of how EC2000 standards and assessment requirements affect Engineering programs and students (executive summary available as pdf file, full report purchasable).

  • ASSESS discussion-list threads on this topic (see the list archive):

    • October 2006 thread Resources on Impact of Assessment on Learning and Teaching, initiated by Sean McKitrick of Binghampton University.

    • August 2007 threads Outcomes to the Assessment Process? initiated by Ken Weiner at Montgomery College, and Assessment in Higher Education contributed by Richard Hake.

    • April 2008 threads Evidence of impact of student learning assessment? and Evidence of impact of student learning assessment, initiated by Lois Myers.

    • September 2009 threads Assessment, Budgeting, & Strategic Planning and [Spam] Re: [ASSESS:] Assessment, Budgeting, & Strategic Planning initiated by Erin Frew.

    • November 2009 thread 404: Learning outcomes, initiated by David Eubanks, and David's blog entry on the topic.

    • March 2010 thread Evidence-based studies of learning goals, initiated by Mindy McWilliams.

 Institutional support for outcomes assessment



  • In the ASSESS discussion-list archive, see the September 2013 thread Assessment of awareness campaign, initiated by Marlene Clapp.

  • Assessment costs & budgets: 

    • In the ASSESS discussion-list archive, see the:

      • October 2009 thread Budgets, initiated by Susan Warner.

      • May 2010 thread Cost of Assessment, initiated by Lea Campbell.

      • November 2010 thread Assessment Fee, initiated by Terry Brumfield.

      • May-June 2012 thread assessment budget, initiated by Jaime Joslin.

      • September 2013 thread Compensation for External Evaluators, initiated by Yuerong Sweetland.

    • Assessment directors' salaries

      • In the ASSESS discussion-list archive, see the: 

        • January 2008 thread Assessment salary survey. Thanks to Erin Frew, Matt Fuller, and Margie Hobbs for initiating and managing the survey. Erin's initial post has information about the survey and includespdf tables of results.

        • March 2014 thread Director of Assessment Salary Range, initiated by Kevork Horissian.

    • NILOA Occasional Papers Valuing assessment: Cost-benefit considerations and What are institutions spending on assessment? Is it worth the cost? (pdf files)

  • How Boards Oversee Educational Quality

    • Report from the Association of Governing Boards on a survey of board members and chief academic officers.

    • The report itself is a pdf file.

    • The page includes links to other resources on boards and educational quality.

  • The Assessment "handbooks" section includes rubrics and suggestions that can help evaluate your institution's assessment practices.

  • Staffing assessment

    • In the ASSESS discussion-list archive, see the March 2009 thread Advice on new assessment position, initiated by Nathan Garrett.

    • See the ASSESS discussion-list threads on assessment committees.

    • Should there be a central "assessment office?" In the ASSESS discussion-list archive, see the:

      • April 1998 thread Coordinating Assessment, initiated by Kafkaz.

      • January 2008 thread program assessment coordinators, initiated by Mary Kropiewnicki.

      • April 2009 thread Type of assessment offices, initiated by Junelyn Peeples.

    • What are the relationships between assessment and other offices? In the ASSESS discussion-list archive, see the: 

      • April 2009 thread Teaching and Learning Centers, initiated by Sean McKittrick.

      • February 2012 thread Assessment Office and Center for Teaching/Learning,  initiated by Susan Gracia.

      • March 2012 thread Assessment vs. Institutional Research, initiated by Susan Gracia. Susan's May 2012 post Re: [ASSESS:] Assessment vs. Institutional Research summarizes the discussion.

      • October 2013 thread Role of the dean in annual academic program assessment reporting, initiated by Erin  Frew, and the associated thread Role of deans: thank you!

    • How large should an assessment office be? In the ASSESS discussion-list archive, see the: 

      • November 2006 thread Information about assessment office personnel compared to university size, initiated by Ray Van Dyke.

      • September 2008 thread One-person assessment operations, initiated by Pat Williams.

    • What qualifications should an assessment director have? In the ASSESS discussion-list archive, see the: 

      • January 2008 thread Fwd: RE: Salary survey, directors of assessment. Start with Stephen Maack's January 25th post.

      • June 2008 thread Qualities of an effective assessment coordinator, initiated by Linda Suskie, and the associated threads Fw: Qualities of an effective assessment coordinatorFW: [ASSESS:] Qualities of an effective assessment coordinator, and Where to look for good Director of Assessment candidates.

      • March 2009 thread WANTED: Director of Assessment job descriptions, initiated by Theresa Ford.

    • To whom should an assessment director report and what should he or she be called? In the ASSESS discussion-list archive, see the: 

      • June 2008 thread IR and Assessment Office Organizational Structure Question, initiated by Kevork Horissian.

      • March 2009 thread Two queries re: assessment coordinators, initiated by Christopher Fauske.

      • February 2012 thread Position Titles, initiated by Shawna Lafreniere.

      • April 2012 thread Title search, initiated by Pat Williams.

    • Faculty assessment fellows: In the ASSESS discussion-list archive, see the October 2009 thread Faculty assessment fellow responsibilities, initiated by Kathleen Morley.

  • Supporting faculty involvement in assessment

    • In the ASSESS discussion-list archive, see the May 2014 thread Formal assessment as a given percentage of a course?, initiated by Helen Bergland.

    • NILOA Occasional Paper: Student Outcomes Assessment Among the New Non-Tenure-Track Faculty Majority (pdf file).

    • Departmental assessment directors & liaisons

      • In the ASSESS discussion-list archive, see the 

        • February 2010 thread faculty compensation?? initiated by Christina Leimer.

        • March 2011 thread Faculty Liaisons for Assessment initiated by Kelli Mays.

    • Faculty training

      • In the ASSESS discussion-list archive, see the:

        • May 2010 thread Assessment Courses for Faculty, initiated by David Knopp. Some posts in this thread have links to material about & from campus-based courses.

        • June 2010 thread Faculty/Administrator Learning Communities, initiated by Lea Campbell.

        • January 2011 thread Faculty Fellows, initiated by Kim Black.

        • January 2012 thread Basic vs. advanced workshop topics for faculty, initiated by Monica Stitt-Bergh.

        • April 2012 thread Searching for Survey of Faculty Knowledge of Assessment Basics and/or Faculty Attitudes Towards Assessment of Student Learning Outcomes, initiated by Allen Butt.

        • September 2012 thread Faculty Needs Survey on Assessment, initiated by Robert Smith.

    • Recognizing/rewarding participation in assessment

      • In the ASSESS discussion-list archive, see the:

        • March 2011 thread Using positive means to stimulate good assessment work, initiated by Pat Williams.

        • April 2012 thread Pay for Scoring Student Work for Gen Ed Assessment, initiated by Tammi Cooper.

        • January 2013 thread Information about Assessment Awards, initiated by Jennifer Sweet.

        • July 2013 thread Institutional Reward Structures, initiated by Robert Smith.

        • October 2013 thread Certificate of Appreciation, initiated by Kathleen Gorski.

  • Surveys of institutions' assessment practices

    • AAU survey of research institutions' assessment practices (pdf file; this press release includes the survey and results).

    • Best Practices in Student & Faculty Assessment

      • From Primary Research Group

      • The table of contents and a brief exerpt are available for download (pdf files); the full report is available for purchase.

    • NILOA surveys (pdf files)

      • More than you think, less than we need: Learning outcomes assessment in American higher education. Survey of chief academic officers.

      • Down and In: Assessment Practices at the Program Level. Survey of program heads.

      • Knowing What Students Know and Can Do: The Current State of Student Learning Outcomes Assessment in US Colleges and Universities. Survey of chief academic officers.

    • NILOA Occasional Paper: Learning Outcomes Assessment in Community Colleges (pdf file).

    • NILOA case-study report Using Assessment Results: Promising Practices of Institutions That Do It Well (pdf file).

  • Surveys of institutions' support for outcomes assessment

    • In the ASSESS discussion-list archive, see the February 2008 thread Culture of assessment survey results. The initial post by Abdou Ndoye includes a pdf file of results. 

      • The call for survey responses was in the January 2008 thread Culture of assessment survey.

    • Institutional support for enhancing student assessment

      • Research report from the National Center for Postsecondary Improvement (Project 5.2). Includes:

        • a literature review,

        • results from a national survey of colleges and universities, and

        • a description of site-visit research.

        • NCPI's project overview includes links to additional reports and resources.

        • Note: The project is no longer active.

    • Perspectives from Campus Leaders on the Current State of Student Learning Outcomes Assessment: (summary of results from NILOA focus groups).

    • Survey of Assessment Culture: Initial findings from a national survey of campus assessment leaders, with details on the project and plans for future studies (pdf files).

 International Association for Educational Assessment (IAEA)

  • Not limited to higher education.

 K-12 standards and college-level work

  • The Common Core State Standards

    • A project of the National Governors Association Center for Best Practices (NGA Center) and the Council of Chief State School Officers (CCSSO), in partnership with the American Association of State Colleges & Universities (AASCU).

    • Objectives include:

      • Aligning K-12 standards with college admission & placement requirements.

      • Preparing K-12 teachers to help students meet the standards.

 Knowing What Students Know: The Science and Design of Educational Assessment

  • Review of the literature on assessing learning, from the National Research Council's Committee on the Foundations of Assessment.

  • K-12 as well as higher-education assessment. Published in 2001.

  • Can be read online.

  • Related books:

    • How People Learn: Brain, Mind, Experience, and School is a related review of cognitive science and the biology of learning, from the NRC's Committee on Developments in the Science of Learning and the Committee on Learning Research and Educational Practice. Published in 2000.

      • Can be read online.

    • Applying Science of Learning in Education: Infusing Psychological Science into the Curriculum.

      • 2012, from the Society for the Teaching of Psychology (American Psychological Association, Division Two).

      • Free download (pdf file).

 League for Innovation in the Community College: 21st Century Learning Outcomes Project

  • Information about a multi-institution project to define and document student learning outcomes.

  • Links to participating institutions' project websites and to other resources. The project is no longer active, but some of the institutions' websites are still available.

 National Assessment Governing Board

  • Information about the National Assessment of Educational Progress (NAEP). These are assessments of students in grades 4, 8, and 12, not of college students. Relevant to assessment in higher education as illustration of a current national model for assessing student learning.

  • The NAEP site has details about and reports from assessments in various subject areas.

  • The U.S. also participates in multinational comparisons of K-12 students' performance in various areas, sponsored by the International Association for the Evaluation of Educational Achievement (IEA). Recent & upcoming study areas include reading literacy, computer & information literacy, knowledge of math & science, and civic & citizenship education.

  • The Learning Curve, from Pearson and The Economist Intelligence Unit, analyzes a range of internationally-comparable K-12-level data.

 National Association of Independent Colleges and Universities (NAICU): Links to articles and other assessment resources.

 The National Center for Higher Education Management Systems (NCHEMS) site has information about publications and services for assessment and other higher-education areas.



  • Assessing Assessment: Successes, Failures, and the Future overviews the state of higher education outcomes assessment (this pdf file will open in a separate window). Presentation by Peter Ewell, NCHEMS vice-president, at the 2007 IUPUI Assessment Institute. Ewell's chapter An emerging scholarship: A brief history of assessment has details and references (in Banta, T.W. & Assoc. [2002], Building a scholarship of assessment. Jossey-Bass).

  • NCHEMS' Information Center provides state-by-state comparisons of data related to higher-education issues. Some are outcomes assessment data, most are not.

 The National Center for Research on Evaluation, Standards, and Student Testing (CRESST) page at UCLA's Graduate School of Education & Information Studies has papers, technical reports, and links to related sites. Some higher education material; mostly K-12.

 National Community College Benchmark Project



  • Participating institutions can compare outcomes results with those of other participants. The data are not available to non-participants.

  • The site includes:

    • A description of the project and the benchmarks used. Some of the benchmarks are outcomes assessment results, some are other institutional-research data.

    • A description of the reports prepared for participating institutions.

    • A list of participating institutions and information about enrolling in the project.

 National Institute for Learning Outcomes Assessment



  • NILOA focuses on identifying & promoting effective assessment practices.

  • NILOA Resources include:

    • Reports from surveys of college/university outcomes assessment practices.

    • Assessment briefs: Introductions for faculty, student affairs staff, etc.

    • Occasional papers by assessment experts.

    • transparency framework for institutions' assessment websites and online presentation of assessment information.

      • The framework in the field section of the Transparency Framework page and the regularly-changing featured website available from the home page illustrate good "transparency" practice.

    • A link to the Measuring Quality inventory of assessment instruments.

  • Information about the Degree Qualifications Profile.

  • The searcheable Resource Library includes links & bibliographies on a variety of assessment topics.

 National Postsecondary Education Cooperative (NPEC)

  • A project of the National Center for Education Statistics (NCES).

  • NPEC student outcomes projects focus on assessment policy, methods, coordination, and/or data use. pdf files of papers from some projects are available.

  • Definitions and assessment methods sourcebooks, for various general-education areas.

 National Survey of Student Engagement (NSSE)

  • Nationally-normed survey of students' exposure to good practices in undergraduate education.

  • pdf demonstration versions of the survey.

  • Tools & Services includes a report builder for custom analyses of national (not institution-specific) results.

  • Register your institution online for the next administration.

  • Some institutions' assessment sites include NSSE reports.

  • Related surveys

    • The Australasian Survey of Student Engagement (AUSSE), from the Australian Council for Educational Research (ACER).

    • NSSE is designed for four-year institutions. The Community College Survey of Student Engagement (CCSSE) is a similar project for two-year institutions.

    • Student Experience in the Research University (SERU), from the Center for Studies in Higher Education (CSHE) at the University of California, Berkeley, and consortia of  AAU and international research universities.

    • The Faculty Survey of Student Engagement (FSSE) taps faculty opinions about students' exposure to the educational practices that NSSE examines.

    • The Classroom Survey of Student Engagement (CLASSE) asks students and faculty about educational practices in an individual course.

    • The Beginning College Survey of Student Engagement (BCSSE) taps entering students' pre-college experiences and their expectations for participating in the educational practices that NSSE examines.

  • Research on NSSE's Benchmarks of Effective Educational Practice (pdf file)

    • Note: In NSSE's 2013 update, the benchmarks have been restructured as engagement indicator areas.

    • The Wabash National Study of Liberal Arts Education includes research on relationships between NSSE benchmarks and more direct measures of student learning. In Research And Publications, use your browser's (F)ind function to search for report titles that include "NSSE."

 Nationally Standardized Instruments

  • A Culture of Evidence: Critical Features of Assessments for Postsecondary Student Learning, from ETS (pdf file). Information about (some) instruments for general education skills, major-field assessment, student engagement, and "soft" (noncognitive) skills. Includes both ETS and other providers' instruments.

  • Inventory of Higher Education Assessment Instruments, from the National Center for Postsecondary Improvement (NCPI). Information about instruments for institutional effectiveness, basic skills (general education), affective development, and major-field assessment.

  • Measuring Quality In Higher Education: An Inventory of Instruments, Tools and Resources. Describes and compares nationally standardized assessment instruments.

    • A periodically-updated online database that replaces the 2001 report Measuring Quality: Surveys and Other Assessments of College Quality.

    • A project of AIRACE, & NILOA.

  • NPEC Sourcebooks on Assessment include definitions, information about tests and other instruments. Volumes, available as pdf files, include Definitions and Assessment Methods for:

    • Communication, Leadership, Information Literacy, Quantitative Reasoning and Quantitative Skills

    • Critical Thinking, Problem Solving, and Writing

  • Notes: 

    • Instrument names and details have changed since some of these reports were published. E.g., ETS' Academic Profile is now the Proficiency Profile (previously called the Measure of Academic Progress & Proficiency, orMAPP) and HERI's College Student Survey is now the College Senior Survey. If the reports' links don't forward you to the latest versions, search the publishers' sites. 

    • Instruments too recent to be included in these reports include:

      • HEDS (the Higher Education Data Sharing Consortium) surveys of seniors, alumni, and students' research experiences & information literacy skills.

      • National Assessment of Service and Community Engagement (NASCE).

      • UniLOA (general education).

  • In the ASSESS discussion-list archive, see the:

    • June 2013 thread Standardized surveys initiated by Susan Warner.

    • March 2014 thread GREs for Assessment initiated by Lisa Christenson.

 New Leadership Alliance for Student Learning and Accountability

  • The Alliance's activities were suspended in summer 2013.

  • The documents Committing to Quality: Guidelines for Assessment and Accountability and Assuring Quality: An Institutional Self-Assessment Tool for Excellent Practice in Student Learning Outcomes Assessment are available from CHEA (pdf files).

 Online discussion

  • Blogs about assessment

    • This is just a list. It's not exhaustive and it doesn't imply a recommendation or evaluation. Some of these blogs are updated regularly, some haven't had new posts for a while.

    • Topic-specific blogs for AALHE members.

    • The Assessment Forum from Ann Boudinot-Amin at the American University in Cairo.

    • Assess This!, from Pat Williams at the University of Houston-Downtown.

    • Assessing Student Learning @ Fresno State includes general comments and specific information about assessment at CSU-Fresno.

    • Educational Assessment, from Faculty Focus.

    • Higher Ed, from David Eubanks at Eckerd College. David's Assessment Blogs page pulls together posts from some of the blogs in this list.

    • Higher Education Assessment, from St. John's University College of Pharmacy and Health Sciences.

    • PrattleNog, from Melanie Booth.

    • Program Assessment of Student Learning, from Gloria Rogers at ABET.

    • Linda Suskie's website includes a blog.

  • Discussion lists

    • Subscribing to email discussion lists

      • Send an email message to the listserver for the list to which you want to subscribe. The message should say 
            subscribe list-name your-first-name your-last-name 
            (e.g.: subscribe assess John Smith
        and have nothing in the Subject: line and no "signature" at the bottom.

      • After you've subscribed, send the one-word message 
            help 
        to get a list of commands you can use to suspend mail while you're on vacation, unsubscribe from the list, etc.

    • ASSESS

      • From AALHE.

      • Topic: assessment in higher education.

      • Listserver: listserv@lsv.uky.edu (University of Kentucky).

      • The searchable archive also has online forms that you can use to join and post to the list.

    • EVALTALK

      • Topic: Assessing the strengths and weaknesses of programs, policies, personnel, products, and organizations to improve their effectiveness. Many threads relevant to outcomes assessment.

      • From the American Evaluation Association.

      • Lots of traffic. To avoid clogging your inbox, have your email program automatically put Evaltalk messages into a separate folder/mailbox.

      • The searcheable archive (hosted at the University of Alabama) has an online form you can use to join and post to the list. Note: The UA listserver will ask for a login; registration is available to the general public and is free.

    • FYA-List

      • Topic: evaluating students' experiences and success in the first year of college.

      • Listserver: listserv@listserv.sc.edu (University of South Carolina).

      • Supported by the National Resource Center for the First-Year Experience and Students in Transition.

        • NRC's assessment resources page includes:

          • A searcheable archive of listserv discussionsSubscribe or log in to post a message.

          • A searcheable archive of invited essays from area experts.

          • Links to other resources and a searcheable database of information about first-year assessment instruments.

    • ASSESS-W

      • Topic: assessing writing.

      • Listserver: listserv@listserv.louisville.edu (University of Louisville).

    • Other lists of assessment-related discussion lists

      • The Higher Education Resource Hub's's list of assessment resources has information about other assessment-related lists (select Higher Education Assessment from the menu at the left side of the Hub's home page and scroll down to Assessment Electronic Discussion Lists).

      • NILOA's Resources include some assessment discussion lists.

 Portfolio Assessment

  • Extensive list of links to information about alternative assessment and electronic portfolios, from Helen Barrett at the University of Alaska, Anchorage. (Last updated in 2009. Some links are still good, some aren't.)

  • In the ASSESS discussion-list archive, see the April 2014 thread Best Resources RE: Pros/Cons of Large Scale Eportfolio Implementation initiated by Kathleen Morley.

  • AAEEBL (The Association for Authentic, Experiential and Evidence-Based Learning)

    • Links to e-portfolio resources.

    • Information about AAEEBL's annual conference and other networking opportunities.

  • Diagnostic Digital Portfolio at Alverno College. Access to the DDP is restricted to Alverno students, faculty, & staff.

  • Inter/National Coalition for Electronic Portfolio Research: Campus-based research projects on whether & how the use of portfolios affects student learning.

  • International Journal of ePortfolio (IJeP) includes articles about using e-portfolios in assessment. Articles are available as pdf files.

  • Portfolio tips, guidelines, & examples from the University of Kentucky.

  • University of Minnesota's ePortfolio. Development of the University of Minnesota's ePortfolio system is described in the 2003 Educause article Electronic portfolios need standards to thrive (pdf file).

  • Truman State University portfolio project: FAQ, portfolio prompts with descriptors (rubrics, pdf files) for evaluation, and (pdf files) assessment results.

  • University of Minnesota Duluth ePortfolio. See the Getting Started tutorial and the User's Guide (pdf files), and the link to download the open-source program.

  • Commercial products to manage on-line portfolios (this is just a list; it's not exhaustive and inclusion doesn't imply a recommendation or evaluation)

    • See A Survey of the Electronic Portfolio Market Sector by Trent Batson of AAEEBL.

    • Chalk & Wire's e-Portfolio.

    • Digication's Assessment Management System includes portfolio tools.

    • ePortfolio, from Epsilen.

    • iWebfolio, from Nuventive.

    • Mentor, from Axiom Education, includes a portfolio tool.

    • The PASS-PORT assessment-management system includes a portfolio tool.

    • RXOutcome assessment eportfolio, for pharmacy programs.

    • Serensoft provides e-portfolio services.

    • TaskStream's student assessment tools include e-portfolio assessment & management.

    • TK20's CampusTools HigherEd and CampusWide have portfolio tools as part of a system to gather and organize assessment information. See Products.

    • Also see Helen Barrett's list of commercial e-portfolio vendors (a 2009 list, some links will be out of date).

    • In the ASSESS discussion-list archive, select May 2005 and scroll down to Electronic Portfolio Software and Assessment, Renee Corbin's list of e-portfolio products. Open the message and then click [text/html] at the bottom of the page for a version with "live" (clickable) links.

 Program review and outcomes assessment

  • In the ASSESS discussion-list archive, see: 

    • The May & July 2009 thread Combining program review and assessment, initiated by Erin Frew.

    • The September 2010 thread Program Reviews - Are They Worth It?, initiated by Catherine Wehlburg.

    • The October 2011 thread Program review cycles, initiated by Leah Adams-Curtis.

 Qualitative data analysis methods and tools

  • In the ASSESS discussion-list archive, see the: 

    • September 2007 thread Qualitative Data Analysis Question, initiated by Mitzi Lewis. In October 2007, scroll down to the thread Qualitative Data Analysis Question - Summary for Mitzi's summary of responses and some more discussion.

    • February 2010 thread qualitative software reviews?, initiated by Christopher Vinger.

    • September 2010 thread Question regarding qualitative analysis, initiated by John Painter.

    • May 2012 thread Text Analysis Tools, initiated by Gavin Henning, the associated thread text analysis tools initiated by Lenny Shedletsky, and Gavin's follow-up List of Text Analysis Tools.

    • July 2013 thread Seeking Recommendations on Qualitative Data Analysis Software initiated by Jill Hirt.

  • Content-analysis.de's annotated links to qualitative analysis software packages and other information about content-analysis methods.

  • See Crafton Hills College's overview of Sampling for the Assessment of Student Learning Outcomes (pdf file).

 Quantitative data analysis methods and tools

  • In the ASSESS discussion-list archive, see:

    • The February 2010 thread inter-rater reliability initiated by Erica Cavanaugh. It developed into extended discussions of (a) statistical methods for evaluating inter-rater reliability and (b) the pros & cons of statistical precision in higher education outcomes assessment.

    • The related March 2010 thread Centering and Rasch analysis initiated by David Eubanks, which deals with several issues about using rubrics & analyzing rating-scale results.

    • The November 2010 thread Stats Packges Excel Add-ons, initiated by Kenneth Reaves.

    • The November & December 2010 thread Building faculty inter-rater reliability of graduate school candidate admissions ratings initiated by Barbara Shepperson. It developed into a discussion of inter-rater reliability methods & issues. See Jeremy Penn's November 30 post for a Powerpoint presentation overviewing methods for evaluating inter-rater reliability.

    • The July 2011 thread Inter-rater reliability initiated by Daniel Mccollum.

    • The August 2011 thread Unequal sample size when comparing two groups initiated by Wenjun Chi. It developed into an comparison of parametric & nonparametric significance tests and a discussion of significance testing in general.

    • The November 2012 thread Logistical questions re: institution-wide assessment of Gen Ed outcomes, initiated by Laura Henderson, which deals with several issues about analyzing rating-scale results & using rubrics.

    • July 2013 thread Course evaluation inter-rater reliability, initiated by David Eubanks. The thread includes some general discussion of course-evaluation questionnaires.

  • Context for Success papers discuss statistical & methodological issues in using enrollment, persistence, graduation rates, and employment data as measures of institution quality or effectiveness.

  • "Dashboard" display of assessment & accountability data

    • Some individual institutions' assessment-related pages (below) include include dashboard displays.

    • Institutional Dashboards: Navigational Tool for Colleges and Universities (pdf file), from AIR's Professional File.

    • The United States Education Dashboard with state-by-state data on higher-education enrollment & completion.

    • The University of Texas System's productivity dashboard includes enrollment, graduation, & CLA data.

    • In the ASSESS discussion-list archive, see the January 2012 thread Learning Outcomes Dashboards initiated by David Strohmetz.

  • See Crafton Hills College's overview of Sampling for the Assessment of Student Learning Outcomes (pdf file).

  • Setting performance targets / standards / expectations 

    • Note: This can also apply to results from qualitative data analyses.

    • In the ASSESS discussion-list archive, see the February 2012 thread Setting Targets initiated by Janet Lindman.

    • What’s Good Enough? Setting Standards, from the University of Hawai'i at Manoa. Scroll down to this November 2012 workshop for handouts (pdf files) and examples (Excel file).

 Software for web surveys

  • Association for Survey Computing: Register of Software for Statistical and Social Survey Analysis 

    • Well-annotated, easy to use listings from a regularly-updated database. Not limited to products for Web-based surveying. Start with the list of features, then go to "Data Capture" and then to "Web Interviewing." (Note: The Register has not been updated since 2006 but many of its entries are still useful.You can download the 2006 version from ASC's website [pdf file]. See the list of web interviewing packages on p. 7; then get individual software vendors' website addresses from the list that starts on p. 30.)

  • These software and survey-hosting services were not in the Register when last checked. (Some of these are from ASSESS posts by Renee Corbin at Western Carolina University and Lib Pruden at Union Institute.) This is just a list. It's not exhaustive, it doesn't include items in ASC's Register or ACPA's list, and it doesn't imply a recommendation or evaluation.

    • Adaptex Assessment System, from James Madison University.

    • AskAnywhere, from Senecio.

    • Asset (Academic Survey System and Evaluation Tool)from the Mathematics and Computer Science Department at Seton Hall University.

    • Blue/Surveys, from Explorance.

    • Checkbox from Prezza Technologies has software for your own campus' servers as well as a hosted version.

    • CoursEval, from ConnectEdu, is designed for course, faculty, and peer evaluations but can also be used for other small surveys.

    • EvalTools from Makteam Software.

    • EvaluationKIT.

    • LimeSurvey open-source survey application.

    • Qualtrics. Scroll down to the survey research suite for details.

    • PollCat. Free survey-creation, hosting, and summary reports for small surveys. There are fees for larger surveys, custom surveys, and detailed data.

    • SelectSurvey.NET, from ClassApps.

    • SmartEvals.

    • SurveyConnect.

    • SurveyDIG, from Runner Technologies.

    • SurveyMaker, from Griffith University.

    • SurveyTracker Plus Email/Web from Scantron handles online surveys as well as scannable forms.

    • TestPilot, from ClearLearning.

    • TK20's CampusTools HigherEd and CampusWide have survey tools as part of a system to gather and organize assessment information.

    • Business-oriented survey tools.such as those from Mindshare Technologies may also be appropriate for educational institutions.

  • Also see Yahoo's current links on the topic. Some of these are survey software, some are survey-hosting services.

  • Some threads in the ASSESS discussion list archive have users' comments about web survey software or hosting services, or about using online surveys. See the:

    • December 2004 thread Question Web survey software, initiated by Ted Micceri.

    • October 2005 threads Online survey comparison matrix and Online survey hosts which include Gavin Henning's Excel file of information and user comments (thanks for compiling this, Gavin!). 

    • July 2007 threads electronic survey and thanks, initiated by Elizabeth Pruden.

    • August 2007 threads Consultant for online survey and Consultant for online survey: Listserv feedback compiled, initiated by Brian Bogert.

    • April 2011 threads Survey software that allows you to store your own data, initiated by Pat Williams, and Survey Software, initiated by Lea Campbell.

    • May 2011 thread Online Survey Policies, initiated by Kim Black.

    • October 2011 post Survey policies & guidelines, from Betty Harper. The attached Word document has links to & information about college/universities' policies for large (web or non-web) surveys.

    • September 2014 thread Alternatives to SurveyMonkey, initiated by Denise Bell.

  • Some online articles about Web-based surveying

    • Web-based Data Collection and Assessment in Student Affairs (2000): pros and cons.

    • Conducting Web-Based Surveys (2001): methods, pros & cons, overview of research.

    • Conducting Research Surveys via E-mail and the Web (2001): methods, pros & cons, literature review. An extensive RAND Corp. report, available in ereader formats or as a set of pdf documents.

  • In the ASSESS discussion list archive, see the: 

    • September 2010 threads Quick Poll: Typical responses rates to web-based surveys, initiated by Gavin Henning, and Achieving high online survey rates of completion, initiated by Timothy Metz.

    • February 2011 thread just sharing something fun... initiated by Zaneeta Davers, a discussion of getting students to take online surveys.

      • October 2012 thread incentives for student participation in NSSE, initiated by Pat Williams. (Not limited to online surveys or to NSSE, this thread is a general discussion of using incentives to improve completion rates.)

 SHEEO: State Higher Education Executive Officers

  • Accountability for Better Results: A National Imperative for Higher Education

    • Project to review states' experience using accountability systems to improve higher education performance.

    • Also see the National Governors' Association report Complete to Compete: From Information to Action: Revamping Higher Education Accountability Systems.

 State-by-state reports on accreditation, assessment, and higher education

  • CHEA report: State Uses of Accreditation: Results of a Fifty-State Inventory (pdf file).

  • Measuring Up "report card"

    • From the National Center for Public Policy and Higher Education. Scoring categories include preparation for and participation in higher education, afforadbility, completion, benefits, and student learning. All states received "grades" of Incomplete for student learning; current data did not allow meaningful state-by-state comparisons.

    • Executive summary (pdf file) plus individual state reports.

    • Reported biannually from 2000 through 2008.

  • NILOA report: Connecting State Policies on Assessment with Institutional Assessment Activity.

  • Ready to Assemble: About states' higher education accountability systems

    • What information do states collect on their higher education institutions, and how do they use that information for institutional improvement?

    • Interactive map and individual state & scoring-category summaries, plus (pdf files) executive summary & individual reports.

    • From Education Sector

 State and Regional Assessment Organizations

  • Arkansas Association for the Assessment of Collegiate Learning (AAACL)

    • About AAACL.

    • Links to member institutions' home pages.

    • Listserv.

    • Information about & from AAACL assessment workshops (presentations are mht files which require Internet Explorer; the registration form for the latest workshop is an Excel file).

    • Resources

      • Newsletter (pdf file).

      • Previous Conference (AAACL workshop) presentations

        • Spring 2008 (presentations are mht files which require Internet Explorer; the participant list is an Excel file).

        • Spring 2009 (Powerpoint & pdf files, Word documents).

  • Assessment Network of New York (ANNY)

    • About ANNY and network membership.

    • Materials from ANNY conferences & events (pdf & Powerpoint files).

    • Member resources, including a newsletter and links to other assessment resources, are restricted to ANNY members.

  • California Community Colleges Student Learning Outcome Coordinators

    • A community in the CCC Research & Planning Group.

    • Listserv for CCC SLO coordinators.

    • POWER awards for achievements in outcomes assessment and research in learner-centered teaching.

    • Links to other assessment resources (pdf files, Word documents).

  • Chicago Area Assessment Group (CAAG)

    • About CAAG.

    • Contact information and upcoming meetings.

  • Missouri Assessment Consortium

    • Information about MAC.

    • Guiding principles and assessment handbook.

    • Links to Missouri institutions' assessment websites.

  • New England Educational Assessment Network

    • Information about NEEAN.

    • Activities and events including information about Dialogues in the Disciplines workshops on assessment in specific academic disciplines.

    • NEEAN publishes The Journal of Assessment and Institutional Effectiveness.

  • New Mexico Higher Education Assessment Association

    • Information about NMHEAA and statewide assessment conferences.

  • Virginia Assessment Group

    • About VAG.

    • Conferences, workshops, and session handouts (pdfPowerpoint, and Word files).

    • Assessment-related employment notices from Virginia colleges & universities.

    • Online journal, Research & Practice in Assessment (RPA).

    • Links to other assessment resources. The list on the left has materials from VAG conferences & workshops (pdfPowerpoint, and Word files).

  • Washington Area Student Learning Assessment Network (WASLAN)

    • About WASLAN, and contact information.

    • WASLAN member institutions.

 Student motivation for assessment



  • In the ASSESS discussion list archive, see the January 2014 threads Capstone Requirements and Motivation for Assessment (was Capsone Requirements), initiated by Catherine Wehlburg.

  • The Student Opinion Scale (pdf files)

    • Self-report scale of test-takers' motivation, to help inform interpretation of assessment results.

    • From James Madison University's Center for Assessment & Research Studies (CARS).

 The Value of Academic Libraries: A Comprehensive Research Review and Report (pdf files)



  • A review of methods, findings, and best practices.

  • From the Association of College and Research Libraries.

 Tools to Help Organize Assessment Information

  • ASSESS discussion-list threads on users' experience with assessment management software (see the list archive)

    • February 2006 thread Assessment tracking systems, initiated by David Kale.

    • August 2006 thread Assessment reporting software, initiated by Margie Hobbs. Margie's summary in the associated thread Assessment management software includes a Word document with information from a number of vendors (thanks, Margie).

    • July 2008 thread Assessment management systems, initiated by Janine Vienna. Steve RiCharde's July 11 posts include a draft chapter on things to consider when selecting assessment management software (Worddocument) and a partial list of vendors (Excel file) -- thanks, Steve.

    • February 2012 thread Assessment data management system, initiated by Teresa Rothrock.

    • August 2012 thread Question about Assessment Software, initiated by Lisa Woodward.

    • October 2012 thread Assessment Systems, initiated by Michelle Todd, and the associated thread Re: Assessment Systems (Attachment) with an Excel file of information on various vendors' systems, from Susan DeMatteo (thanks, Susan).

    • April 2013 thread Seeking Assessment Management System (AMS) Feedback, initiated by Susan DeMatteo.

    • April 2013 thread Curriculum Outcomes Mapping Software, initiated by Larry Peterson.

    • April 2013 thread LiveText, initiated by Kim Black, and the associated threads Kim Black - Adopting LiveText initiated by Steven McDonald and LiveText (for Kim Black) initiated by Denise Moseley.

    • December 2013 thread software to store and analyze student learning outcomes and progress in institutional goals?, initiated by Susan Hayes.

    • December 2013 thread Assessment Support Software, initiated by Dan McCollum.

    • June 2014 thread Separate systems for strategic plan assessment and institutional assessment?, initiated by Susan Hayes.

    • June 2014 thread Software for Assessment Reporting AND Faculty Activity Reporting?, initiated by Donna Vinton.

    • September 2014 thread Assessment software, initiated by Lisa Cota. Also see the associated thread Lisa Cota request, initiated by Bobby Matthews.

  • This is just a list. It's not exhaustive and inclusion doesn't imply a recommendation or evaluation.

  • AEFIS (Academic Evaluation, Feedback and Intervention System) assessment management software. Developed at Drexel University for ABET self-studies, but flexible enough for other course-based assessment processes.

  • AMEE (Assessment Made Easy Everyday), from Midwest Social Science Research Associates (MSSRA).

  • aPlus+, from Cobek, for organizing & summarizing assignment details & grades.

  • Better Assessment organizes & manages faculty assessments of students' written material.

  • Blackboard's Learn Platform includes tools for for assessment processes, information, and reports. Integrated with tools for course information, surveys, document and portfolio management, and user-community interaction.

  • CampusLabs

    • Baseline management system for survey & rubric-based assessments.

      • Select Products, then Baseline.

      • This was formerly StudentVoice.

    • Compliance Assist manages assessment data as well as other information for accreditation, planning, and program review reports.

  • CurricUNET's curriculum management system includes an assessment module.

  • Digication's Assessment Management System for collecting and managing assessment information includes portfolio, rubric, and reporting tools.

  • eLumen Achievement database for assessment processes, rubrics, results, and reports.

  • ExamSoft's tools create, administer, & score exams and other assignments, and include rubric-based scoring, student feedback, and reports for course, program, or institutional learning outcomes.

    • ExamSoft has partnered with LiveText.

  • FASI-Online assessment documentation system.

  • iSocrates system for rubric-based grading and student feedback on individual assignments. For program or cross-program assessment, data can be exported to spreadsheets or class management systems for aggregation. Registered users can share rubrics they've generated for specific tasks or assignments.

  • LiveText Accreditation Management System for collecting data and organizing outcomes, rubrics, results, etc.

    • LiveText has partnered with ExamSoft.

  • Maple T.A. from Maplesoft, for creating, presenting, grading, & organizing results from mathematics/science assignments & exams, can also be used for non-math/science courses.

  • Mentor, from Axiom Education.

  • OATS (Online Assessment Tracking System) from Georgia Institute of Technology's Office of Assessment. OATS is available for download by other institutions.

  • openIGOR: A free Linux-based open-source program to manage information about program outcomes and assessment-related documents. From David Eubanks, now at Eckerd College.

  • PASS-PORT, from Innovative Learning Assessment Technologies. Includes versions specialized for business program, nursing program, and teacher-education program accreditation management.

  • rGrade, from Educational Informatics.

  • RXoutcome, for pharmacy programs, also includes portfolio tools.

  • Strategic Planning Online includes an assessment-management component.

  • TaskStream's tools to organize, review, & summarize assessment information, and for assignment & e-portfolio assessment.

  • ThinkTank, from GroupSystems, facilitates collaboration and can record and store information from assessment group meetings.

  • TK20's CampusTools HigherEd and CampusWide include tools for electronic portfolios and online surveys.

  • TracDat tracks assessment processes & information and produces reports. From Nuventive.

  • WEAVEonline tracks assessment processes & information and produces reports. 

    • Weave Technology's PerformanceCloud integrates institutional research, institutional effectiveness, outcomes assessment, strategic planning, & accreditation processes.

  • WIDS (Worldwide Instructional Design System) curriculum-design software includes tools to monitor outcomes and associated rubrics and results. Select Products, then Read more....

  • The Programs module of Xitracs' accreditation compliance tool includes assessment management.

 TRIADS: Assessment of Learning Outcomes

  • TRIpartate Assessment Delivery System: A joint project of the University of Liverpool, the University of Derby, and the Open University.

  • TRIADS Engine: Authorware for developing online assessments.

  • Sample learning outcomes (for earth science programs).

  • TRIADS activities and implementations.

 Voluntary Framework of Accountability (VFA)



  • Project to develop VSA-like definitions and reporting templates for community colleges.

  • See About VFA for the project's history and information about VFA's measures (pdf files).

  • A joint project of AACCACCT, and the College Board.

 Voluntary System of Accountability (VSA)

  • College Portrait: Definitions and web-reporting template for college/university characteristics including retention & progress rates, general-education learning outcomes, and student experiences and engagement.

    • Innovations include reporting cross-institutional retention/progress, based on National Student Clearinghouse data, and common reporting formats for results from specific sets of standardized tests and surveys.

    • Individual institutions' data (pdf files) are available at the College Portrait site. Search for Colleges by name or state.

  • A joint project of AASCU and APLU. Currently, only member institutions may participate.

  • NILOA’s report Transparency & Accountability: An Evaluation of the VSA College Portrait Pilot focuses on the student-learning outcomes assessment component. It summarizes how viewers use the College Portrait and how institutions see its utility, and makes recommendations for future versions (pdf file).

 What Outcomes Assessment Misses

  • From the TLT Group, so it focuses on assessment about technology -- but the general points apply to any assessment project.

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